CallTelligence

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User RatingNot rated yet
Starting PricePer Feature
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersCanada
✎
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Product Overview

CallTelligence Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CallTelligence

CallTelligence is an advanced call recording software that helps businesses monitor, analyze, and improve their customer interactions. The platform allows users to record incoming and outgoing calls, providing valuable insights into customer service quality, sales conversations, and compliance. CallTelligence’s analytics tools enable businesses to assess call performance, track key metrics such as call duration and response time, and identify areas for improvement. The software also includes features such as call tagging, keyword detection, and transcription, making it easier to analyze call data and gain actionable insights. With its secure, cloud-based storage and intuitive interface, CallTelligence helps businesses enhance communication efficiency and ensure compliance with industry regulations.
Company Telmetrics
Founded 1990
Headquarters Canada
Employees NA

Support

24x7 Support Chat

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Government Administration Government Relations Information Technology & Services Public Policy Telecommunications
Category-Based Capabilities

CallTelligence Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Recording Software 18 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Call Tracking Software 17 selected features Open category ↗ ⌄
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Pricing Information

CallTelligence Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency CAD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
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Frequently Asked Questions

CallTelligence FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CallTelligence is an advanced call recording software that helps businesses monitor, analyze, and improve their customer interactions. The platform allows users to record incoming and outgoing calls, providing valuable insights into customer service quality, sales conversations, and compliance. CallTelligence’s analytics tools enable businesses to assess call performance, track key metrics such as call duration and response time, and identify areas for improvement. The software also includes features such as call tagging, keyword detection, and transcription, making it easier to analyze call data and gain actionable insights. With its secure, cloud-based storage and intuitive interface, CallTelligence helps businesses enhance communication efficiency and ensure compliance with industry regulations.

  • Yes, CallTelligence offers a free version.

  • Yes, CallTelligence offers a free trial.

  • No, Credit Card details are not required for the CallTelligence trial.

  • CallTelligence supports the following payment frequencies:

    • Monthly Subscription

  • No, CallTelligence does not offer an API.

  • CallTelligence offers support with the following options:
    • 24x7 Support , Chat

  • CallTelligence offers training with the following options:
    • Live Online , Documentation

  • CallTelligence supports the following languages:
    • English

  • Following are the typical users of the CallTelligence:
    • Self-Employed , Small-Business , Midsize-Business

  • CallTelligence supports the following deployment:
    • Cloud Hosted

  • CallTelligence supports the following devices and operating systems:
    • Web-Based
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