AgencySmart

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The only complete agency management solution

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses AgencySmart

"Agencies looking for a smarter way to manage their day-to-day operations often find AgencySmart a practical fit. It helps teams stay organized around client and policy management, which can otherwise become messy when handled across multiple tools or spreadsheets. Staff can track work more clearly, and communication within the team tends to improve as a result. That said, very small agencies with minimal clients may find the platform more than they currently need."
Decision Snapshot

AgencySmart Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$49 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

AgencySmart Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About AgencySmart

AgencySmart is a customer relationship management (CRM) software designed specifically for marketing and advertising agencies. The platform provides a centralized hub for managing client relationships, tracking leads, and organizing projects. AgencySmart helps agencies streamline workflows, increase collaboration, and improve client satisfaction by giving them a clear view of all client communications and interactions. The software includes features for contact management, campaign tracking, project management, invoicing, and reporting, allowing agencies to manage client projects from start to finish. With its automation capabilities, AgencySmart helps agencies reduce administrative tasks, such as follow-ups and status updates, allowing staff to focus on high-priority tasks. The software also offers analytics tools to measure campaign performance and client engagement, helping agencies optimize their marketing strategies and grow their businesses.
Company AgencySmart
Founded 2002
Headquarters United States
Employees 11-50

Support

Email Phone Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English

Why Choose AgencySmart

Problem it Solves

  • Problem it Solves Streamlining Agency Operations To Enhance Efficiency And Client Satisfaction

Target Users

  • Target Users Insurance Agents
  • Target Users Agency Owners
  • Target Users Customer Service Representatives
  • Target Users Insurance Brokers
  • Target Users Agency Managers

Core Use Case

  • Core Use Case Manage Insurance Policies
  • Core Use Case Streamline Client Communications
  • Core Use Case Automate Billing Processes
  • Core Use Case Generate Detailed Reports
  • Core Use Case Enhance Customer Service

USP

  • USP Streamline Your Agency Operations With Our All-in-one Management Solution

Pros

  • Pros Built specifically for insurance agencies, not retrofitted from generic CRM
  • Pros Policy tracking stays organized across multiple carriers and coverage types
  • Pros Client communication history is logged automatically without manual data entry
  • Pros Renewal reminders reduce the chance of policies slipping through cracks
  • Pros Affordable pricing makes it accessible for small independent agencies
  • Pros The onboarding process feels straightforward with minimal technical setup required
  • Pros Reporting gives agency owners a clear snapshot of book performance

Cons

  • Cons Reporting depth feels limited for data-driven agency operations
  • Cons Client portal experience lacks the polish modern clients expect
  • Cons Pricing structure becomes harder to justify as team size grows
  • Cons Onboarding new team members requires more hand-holding than expected
Editorial Buyer Guidance

Who Is AgencySmart Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Agency Operations To Enhance Efficiency And Client Satisfaction

Target Users

  • Insurance Agents
  • Agency Owners
  • Customer Service Representatives
  • Insurance Brokers
  • Agency Managers

Core Use Cases

  • Manage Insurance Policies
  • Streamline Client Communications
  • Automate Billing Processes
  • Generate Detailed Reports
  • Enhance Customer Service

Unique Selling Point

Streamline Your Agency Operations With Our All-in-one Management Solution

Strengths and Limitations

AgencySmart Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for insurance agencies, not retrofitted from generic CRM
  • Policy tracking stays organized across multiple carriers and coverage types
  • Client communication history is logged automatically without manual data entry
  • Renewal reminders reduce the chance of policies slipping through cracks
  • Affordable pricing makes it accessible for small independent agencies
  • The onboarding process feels straightforward with minimal technical setup required
  • Reporting gives agency owners a clear snapshot of book performance
!

Cons

  • Reporting depth feels limited for data-driven agency operations
  • Client portal experience lacks the polish modern clients expect
  • Pricing structure becomes harder to justify as team size grows
  • Onboarding new team members requires more hand-holding than expected
Category-Based Capabilities

AgencySmart Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Commission Software 20 selected features Open category ↗
Activity Dashboard Compliance Management Audit Management Incentive Management Data Import/Export Split Commissions Percentage Commissions Agency Commission Reporting/Analytics Tiered Commissions Flat Commissions Commission Overrides Document Management Performance Metrics Workflow Management Customizable Reports Commission Rules/Conditions Third-Party Integrations Sliding Scale Commissions Commission Statements
Insurance Software 14 selected features Open category ↗
Insurance Rating Contact Management Insurance Policy Management Document Management Claims Management Self Service Portal Property & Casualty Commission Management Policy Management Life & Health Workflow Management Audit Trail Quotes/Estimates Activity Tracking
Insurance Policy Software 11 selected features Open category ↗
Rating Engine Billing & Invoicing Forms Management Renewal Management Cancellation Tracking Commission Management Claims Tracking Policy Issuance Reinstatement Tracking Underwriting Management Quotes/Estimates
CRM Software 28 selected features Open category ↗
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Connected Applications

AgencySmart Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

AgencySmart Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$49 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

AgencySmart FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

AgencySmart is a customer relationship management (CRM) software designed specifically for marketing and advertising agencies. The platform provides a centralized hub for managing client relationships, tracking leads, and organizing projects. AgencySmart helps agencies streamline workflows, increase collaboration, and improve client satisfaction by giving them a clear view of all client communications and interactions. The software includes features for contact management, campaign tracking, project management, invoicing, and reporting, allowing agencies to manage client projects from start to finish. With its automation capabilities, AgencySmart helps agencies reduce administrative tasks, such as follow-ups and status updates, allowing staff to focus on high-priority tasks. The software also offers analytics tools to measure campaign performance and client engagement, helping agencies optimize their marketing strategies and grow their businesses.

  • No, AgencySmart does not offer a free version.

  • Yes, AgencySmart offers a free trial.

  • No, Credit Card details are not required for the AgencySmart trial.

  • AgencySmart offers the following pricing plans & packages:

    Basic

    $49 Per User

  • AgencySmart supports the following payment frequencies:

    • Monthly Subscription

  • No, AgencySmart does not offer an API.

  • AgencySmart can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Asana , Mailchimp , Google Workspace , HubSpot CRM , Slack , Shopify , Trello , Zapier

  • AgencySmart offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • AgencySmart offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • AgencySmart supports the following languages:
    • English

  • Following are the typical users of the AgencySmart:
    • Self-Employed , Small-Business , Midsize-Business

  • AgencySmart supports the following deployment:
    • Cloud Hosted

  • AgencySmart supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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