Software Comparison

Fullstory vs Matomo – Find the Best Fit for You

Trying to decide between Fullstory and Matomo? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

Fullstory vs Matomo at a Glance

Review the essentials before exploring the full comparison.
In-Depth Comparison

In-Depth Comparison of Fullstory and Matomo

Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Fullstory on the left and Matomo on the right.

Overview

Compare Fullstory and Matomo Side by Side

See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.

Fullstory logo

Fullstory

Software

Visit Website

Review & Ratings

4.1 4 Reviews

Free Trial & Starting Price

Free TrialAvailable
Starting PriceContact Vendor

Description

Fullstory is a leading Customer Experience Software designed to help businesses understand and enhance user interactions on their digital platforms. It offers a comprehensive suite of tools for session replay,...

Read more about Fullstory
Matomo logo

Matomo

Software

Visit Website

Review & Ratings

4.8 1 Review

Free Trial & Starting Price

Free Trial15 Days
Starting Price$1,690 / month

Description

Matomo is a comprehensive web analytics platform that prioritizes user privacy and data ownership. Unlike other analytics tools, Matomo offers full control over data, ensuring compliance with privacy regulations like...

Read more about Matomo
Buyer Fit

Which Product Better Matches Your Needs?

Compare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.

Fullstory logo

Fullstory

Buyer fit

View Profile

Problem It Solves

Primary need

Improves User Experience By Analyzing And Optimizing Website Interactions

Core Use Cases

Workflows
Analyze User Behavior Identify User Pain Points Optimize User Experience Improve Conversion Rates Enhance Customer Support

Target Users

Audience
Product Managers UX Designers Customer Support Teams Marketing Analysts Software Developers

Industry Fit

Markets
E-commerce SaaS Finance Healthcare Retail

Key Features

Capabilities
Session Replay Heatmaps User Journey Analysis Conversion Funnels Error Tracking Customer Feedback Integration

USP

Positioning

Enhance User Experience With Real-time Insights And Seamless Analysis

Matomo logo

Matomo

Buyer fit

View Profile

Problem It Solves

Primary need

Web Analytics That Helps Businesses Understand And Optimize Their Online Performance

Core Use Cases

Workflows
Track Website Visitors Analyze User Behavior Measure Campaign Performance Generate Detailed Reports Ensure Data Privacy

Target Users

Audience
Data Analysts Marketing Professionals Website Administrators Business Owners IT Specialists

Industry Fit

Markets
E-commerce Healthcare Finance Education Media Government

Key Features

Capabilities
Open-source Analytics Platform Privacy-focused Tracking Customizable Dashboards Real-time Data Insights User-friendly Interface

USP

Positioning

Empower Your Data-driven Decisions With Privacy-first Analytics

Integrations

Popular Integrations

Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.

Shared Categories

Compare Category Features

Open any shared category to compare the features selected under that category for both products.

All categories start closed for easier scanning.
Business Intelligence Software Compare features selected under Business Intelligence Software for both products. Open comparison

Features shown here belong only to the Business Intelligence Software category.

Feature Fullstory Matomo
Ad hoc Reporting Listed Listed
Strategic Planning Listed Listed
Dashboard Listed Listed
Real Time Analytics Listed Listed
Multiple Data Sources Listed Listed
Data Transformation Listed Listed
Scorecards Listed Listed
Metadata Management Listed Listed
Customizable Reports Listed Listed
Trend Analysis Listed Listed
Data Import/Export Listed Listed
Collaboration Tools Listed Listed
Key Performance Indicators Listed Listed
Data Extraction Listed Listed
Data Visualization Listed Listed
Forecasting Listed Listed
Data Connectors Listed Listed
Data Synchronization Listed Listed
Self Service Data Preparation Listed Listed
Visual Analytics Listed Listed
Access Controls/Permissions Listed Listed
Data Mapping Listed Listed
Predictive Analytics Listed Listed
Dashboard Creation Listed Listed
Performance Metrics Listed Listed
Reporting/Analytics Listed Listed
Artificial Intelligence Not listed Not listed
Business Dashboard Software Compare features selected under Business Dashboard Software for both products. Open comparison

Features shown here belong only to the Business Dashboard Software category.

Feature Fullstory Matomo
Scorecards Listed Listed
Data Connectors Listed Listed
KPI Monitoring Listed Listed
Alerts/Notifications Listed Listed
Public Dashboards Listed Listed
Data Visualization Listed Listed
Private Dashboards Listed Listed
Customizable Reports Listed Listed
Forecasting Listed Listed
Reporting/Analytics Listed Listed
Performance Metrics Listed Listed
Collaboration Tools Listed Listed
Widgets Listed Listed
Dashboard Creation Listed Listed
Data Synchronization Listed Listed
Single Page View Listed Listed
Trend Analysis Listed Listed
Functions/Calculations Listed Listed
Multiple Data Sources Listed Listed
Predictive Analytics Listed Listed
Artificial Intelligence Not listed Not listed
Customer Journey Mapping Tools Software Compare features selected under Customer Journey Mapping Tools Software for both products. Open comparison

Features shown here belong only to the Customer Journey Mapping Tools Software category.

Feature Fullstory Matomo
Customer Profiles Listed Listed
Behavioral Analytics Listed Listed
Reporting & Statistics Listed Listed
Customizable Templates Listed Listed
Drag & Drop Listed Listed
Activity Dashboard Listed Listed
Collaboration Tools Listed Listed
Customer Experience Management Listed Listed
Data Import/Export Listed Listed
Activity Tracking Listed Listed
Engagement Tracking Listed Listed
Performance Metrics Listed Listed
Predictive Analytics Listed Listed
Customer Segmentation Listed Listed
Artificial Intelligence Not listed Not listed
Heatmap Software Compare features selected under Heatmap Software for both products. Open comparison

Features shown here belong only to the Heatmap Software category.

Feature Fullstory Matomo
Website Analytics Listed Listed
For Sales Teams/Organizations Listed Listed
Data Visualization Listed Listed
Visual Analytics Listed Listed
Territorial Mapping Listed Listed
Reporting & Statistics Listed Listed
For Science Listed Listed
Behavioral Analytics Listed Listed
Real-Time Analytics Listed Listed
Heatmaps Listed Listed
Real-Time Data Listed Listed
Engagement Tracking Listed Listed
Geographic Maps Listed Listed
Dashboard Listed Listed
Hover Maps Listed Listed
Scroll Maps Listed Listed
Artificial Intelligence Not listed Not listed
Mobile Analytics Software Compare features selected under Mobile Analytics Software for both products. Open comparison

Features shown here belong only to the Mobile Analytics Software category.

Feature Fullstory Matomo
In-App Events Tracking Listed Listed
Multi-Channel Attribution Listed Listed
Retention Tracking Listed Listed
Push Notifications Listed Listed
Behavior Tracking Listed Listed
Cohort Analysis Listed Listed
Conversion Tracking Listed Listed
Funnel Analysis Listed Listed
Uninstall Tracking Listed Listed
A/B Testing Listed Listed
Customer Segmentation Listed Listed
Reporting/Analytics Listed Listed
Heatmaps Listed Listed
Session Recording Listed Listed
Issue Management Listed Listed
Artificial Intelligence Not listed Not listed
Web Analytics Software Compare features selected under Web Analytics Software for both products. Open comparison

Features shown here belong only to the Web Analytics Software category.

Feature Fullstory Matomo
Time on Site Tracking Listed Listed
User Interaction Tracking Listed Listed
Referral Tracking Listed Listed
Goal Setting/Tracking Listed Listed
Multiple Site Management Listed Listed
Campaign Management Listed Listed
Web Traffic Reporting Listed Listed
Pageview Tracking Listed Listed
Site Search Tracking Listed Listed
Keyword Tracking Listed Listed
Heatmaps Listed Listed
Funnel Analysis Listed Listed
Artificial Intelligence Not listed Not listed
Website Monitoring Software Compare features selected under Website Monitoring Software for both products. Open comparison

Features shown here belong only to the Website Monitoring Software category.

Feature Fullstory Matomo
Real-Time Monitoring Listed Listed
Transaction Monitoring Listed Listed
Event Logs Listed Listed
Visitor Tracking Listed Listed
Uptime Reporting Listed Listed
Availability Testing Listed Listed
Real-Time Notifications Listed Listed
Performance Metrics Listed Listed
Activity Dashboard Listed Listed
Alerts/Notifications Listed Listed
Data Visualization Listed Listed
FTP Monitoring Listed Listed
Server Monitoring Listed Listed
Artificial Intelligence Not listed Not listed
Website Optimization Tools Software Compare features selected under Website Optimization Tools Software for both products. Open comparison

Features shown here belong only to the Website Optimization Tools Software category.

Feature Fullstory Matomo
Link Management Listed Listed
A/B Testing Listed Listed
Website Analytics Listed Listed
Keyword Research Tools Listed Listed
Visitor Tracking Listed Listed
API Listed Listed
Content Management Listed Listed
Competitive Analysis Listed Listed
Engagement Tracking Listed Listed
Performance Metrics Listed Listed
Problem Area Alerts Listed Listed
Conversion Rate Optimization Listed Listed
Data Visualization Listed Listed
Web Traffic Reporting Listed Listed
Campaign Management Listed Listed
Artificial Intelligence Not listed Not listed
Product Details

Product Details and Support

Compare deployment, device support, pricing model, support channels, and target company size for both products.

Fullstory logo

Fullstory

Deployment
Cloud Hosted
Devices Supported
Web-Based
Pricing Model
Contact Vendor
Support
Email Phone Chat Knowledge Base FAQs/Forum
Target Company Size
Self-Employed Small-Business Midsize-Business
Matomo logo

Matomo

Deployment
Cloud Hosted
Devices Supported
Web-Based Windows Linux
Pricing Model
Flat Rate
Support
Email Knowledge Base
Target Company Size
Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Alternatives

Explore Alternatives Before You Decide

Explore alternatives to Fullstory and Matomo before making a final choice.

Matomo Alternatives

Explore other software products that buyers may consider instead of Matomo.

View Matomo Alternatives
SoftwareWorld Conclusion

FAQs About Fullstory vs Matomo

What’s the final conclusion from SoftwareWorld on Fullstory vs Matomo? +
In conclusion, both FullStory and Matomo offer valuable insights for businesses seeking to enhance user experience and optimize website performance. FullStory excels in session replay and user interaction analysis, providing a detailed view of user behavior. In contrast, Matomo emphasizes data privacy and offers robust analytics features, making it a strong choice for organizations prioritizing user data protection. Ultimately, the choice between the two depends on specific business needs, budget, and the importance of privacy in data handling.
Why Trust SoftwareWorld

Why Buyers Can Trust This Comparison

This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.

Consistent side-by-side structure

Each section keeps Fullstory and Matomo in clearly separated columns so you can compare equivalent information without losing context.

Category-aware feature comparison

Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.

Clear separation from sponsored placements

Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Fullstory and Matomo.

Helpful onward paths

Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.

Get Expert Help