Trying to decide between Asterisk and 8x8 Contact Center? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Asterisk on the left and 8x8 Contact Center on the right.
Asterisk
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8x8 Contact Center
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering...
Read more about Asterisk
Software
The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various...
Read more about 8x8 Contact CenterOpen any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Business Phone Systems Software category.
| Feature | Asterisk | 8x8 Contact Center |
|---|---|---|
| Employee Directory | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Transfer | Listed | Listed |
| Call Recording | Listed | Listed |
| Voice Mail | Listed | Listed |
| Call Logging | Listed | Listed |
| Mobile Access | Listed | Listed |
| Call Routing | Listed | Listed |
| Virtual Call Center | Listed | Listed |
| Video Conferencing | Listed | Listed |
| Queue Management | Listed | Listed |
| Automated Attendant | Listed | Listed |
| PBX | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Unified Communications Software category.
| Feature | Asterisk | 8x8 Contact Center |
|---|---|---|
| Reporting & Statistics | Listed | Listed |
| Call Routing | Listed | Listed |
| Mobile Access | Listed | Listed |
| Contact Management | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Voice Mail | Listed | Listed |
| Multi-User Collaboration | Listed | Listed |
| Two-Way Audio & Video | Listed | Listed |
| File Sharing | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Call Recording | Listed | Listed |
| Screen Sharing | Listed | Listed |
| Task Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Asterisk and 8x8 Contact Center before making a final choice.
Explore other software products that buyers may consider instead of Asterisk.
Explore other software products that buyers may consider instead of 8x8 Contact Center.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Asterisk and 8x8 Contact Center in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Asterisk and 8x8 Contact Center.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
