Vocalcom
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Product Overview
Vocalcom Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Vocalcom Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Pricing Information
Vocalcom Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
€65
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
Vocalcom FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Vocalcom is a comprehensive customer service software platform that helps businesses enhance customer experiences across multiple channels. Whether through phone calls, emails, live chats, social media, or messaging apps, Vocalcom provides a unified communication solution that enables agents to efficiently manage interactions and resolve customer queries. With powerful features like automatic call routing, customer data integration, and real-time analytics, Vocalcom allows businesses to deliver personalized support while optimizing their operational workflows. The software is equipped with tools for tracking customer satisfaction, handling tickets, and reporting on key performance indicators (KPIs) such as average response time, first-contact resolution, and agent performance. Vocalcom’s cloud-based platform ensures that customer service teams can provide support from anywhere, whether working remotely or from a centralized call center. By improving customer service processes, Vocalcom helps businesses build stronger relationships with customers, boost customer loyalty, and drive long-term satisfaction.
- No, Vocalcom does not offer a free version.
- Yes, Vocalcom offers a free trial.
- No, Credit Card details are not required for the Vocalcom trial.
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Vocalcom offers the following pricing plans & packages:
Basic
€65 Per Month
-
Vocalcom supports the following payment frequencies:
- Monthly Subscription
- No, Vocalcom does not offer an API.
-
Vocalcom offers support with the following options:
- 24x7 Support , Chat
-
Vocalcom offers training with the following options:
- In-person , Live Online , Webinar , Documentation
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Vocalcom supports the following languages:
- English
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Following are the typical users of the Vocalcom:
- Self-Employed , Small-Business , Midsize-Business
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Vocalcom supports the following deployment:
- Cloud Hosted
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Vocalcom supports the following devices and operating systems:
- Web-Based
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