Touchpoint CX
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Touchpoint CX Evaluation Snapshot
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Product Overview
Touchpoint CX Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Touchpoint CX Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management
Employee Recognition
Real Time Data
Progress Tracking
Goal Management
Surveys & Feedback
Engagement Tracking
Employee Onboarding
Chat/Messaging
Pulse Surveys
Goal Setting/Tracking
Gamification
Training Management
Benchmarking
Feedback Management
360 Degree Feedback
Performance Metrics
Reporting/Analytics
Communication Management
Employee Reward Programs
Question Library
Employee Management
Alerts/Notifications
Employee Database
Negative Feedback Management
Employee Portal
Customer Advocacy Software 9 selected features Open category ↗ ⌄
Social Engagement
Advocate Management
Community Management
Gamification
Reporting/Analytics
Campaign Management
Communication Management
Referral Tracking
Rewards Program
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
NPS Software 12 selected features Open category ↗ ⌄
Text Fields
Anonymous Feedback
NPS of Customers
Negative Feedback Management
Third-Party Integrations
Pulse Surveys
Multi-Channel Distribution
Text Analysis
NPS of Employees
Segmentation
Mobile Survey
Multi-Language
Pricing Information
Touchpoint CX Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Frequently Asked Questions
Touchpoint CX FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Touchpoint CX is a comprehensive employee engagement software designed to help organizations foster a positive work culture and improve employee satisfaction. The platform provides tools for measuring employee engagement, gathering feedback, and addressing concerns in real-time, helping businesses create a more inclusive and motivating environment. Touchpoint CX enables companies to conduct surveys, polls, and pulse checks to gauge employee sentiment, while its advanced analytics provide insights into workplace trends and areas for improvement. With features like personalized employee dashboards, recognition programs, and communication tools, the software helps increase transparency, align goals, and build stronger relationships between teams and leadership. Touchpoint CX also supports goal-setting, performance tracking, and continuous learning, ensuring that employees remain engaged and motivated in their roles. By improving engagement and addressing issues early, Touchpoint CX helps organizations retain top talent and enhance overall productivity and job satisfaction.
- No, Touchpoint CX does not offer a free version.
- Yes, Touchpoint CX offers a free trial.
- No, Credit Card details are not required for the Touchpoint CX trial.
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Touchpoint CX supports the following payment frequencies:
- Monthly Subscription
- No, Touchpoint CX does not offer an API.
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Touchpoint CX offers support with the following options:
- Email , Phone , Chat , Knowledge Base
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Touchpoint CX offers training with the following options:
- In-person , Live Online , Documentation
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Touchpoint CX supports the following languages:
- English
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Following are the typical users of the Touchpoint CX:
- Self-Employed , Small-Business , Midsize-Business
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Touchpoint CX supports the following deployment:
- Cloud Hosted
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Touchpoint CX supports the following devices and operating systems:
- Web-Based
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