TouchBistro

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses TouchBistro

"Restaurants and food service businesses tend to rely on TouchBistro because it's built specifically for how dining operations actually work. Managing tables, taking orders, and tracking sales during a busy service becomes much easier for front-of-house staff. It also helps owners keep an eye on menu performance and daily numbers without digging through paperwork. That said, businesses outside the food and hospitality space will likely find it a poor fit for their needs."
Decision Snapshot

TouchBistro Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$69 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersCanada
✎
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Product Overview

TouchBistro Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About TouchBistro

TouchBistro is a powerful restaurant POS software designed to streamline operations and enhance customer service for food and beverage establishments. This platform provides comprehensive tools for managing orders, processing payments, and tracking inventory in real-time. With its user-friendly interface, staff can easily take orders, manage tables, and communicate with the kitchen effectively. TouchBistro also offers features for reporting and analytics, enabling restaurant owners to analyze sales trends and optimize menu offerings. Ideal for restaurants, cafes, and bars, this software empowers organizations to enhance their operational efficiency and improve the dining experience. By leveraging TouchBistro, businesses can optimize their restaurant management processes, increase sales, and drive customer satisfaction.
Company TouchBistro
Founded 2011
Headquarters Canada
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Food & Beverages Hospitality Non-profit Organization Management Restaurants

Why Choose TouchBistro

Problem it Solves

  • Problem it Solves Streamlining Restaurant Operations And Enhancing Customer Experience Through Efficient Management Tools

Target Users

  • Target Users Restaurant Owners
  • Target Users Managers
  • Target Users Servers
  • Target Users Chefs
  • Target Users Bartenders

Core Use Case

  • Core Use Case Manage Restaurant Operations
  • Core Use Case Streamline Order Processing
  • Core Use Case Enhance Customer Experience
  • Core Use Case Track Sales And Inventory
  • Core Use Case Generate Detailed Reports

USP

  • USP Streamline Restaurant Operations With All-in-one Management Software

Pros

  • Pros Built specifically for restaurants, not adapted from generic POS systems
  • Pros Staff can split bills, manage tables, and take orders tableside
  • Pros Offline mode keeps operations running during internet outages
  • Pros Floor plan customization matches your actual restaurant layout accurately
  • Pros Menu updates push instantly across all connected devices
  • Pros Integrated reservation and waitlist management reduces front-of-house chaos noticeably
  • Pros Detailed sales reports break down performance by item and shift
  • Pros Apple iPad-based hardware keeps setup costs relatively manageable

Cons

  • Cons Offline mode works, but syncing after reconnection can feel unreliable
  • Cons Reporting depth falls short for data-driven restaurant operators
  • Cons Pricing climbs noticeably as locations and add-ons stack up
  • Cons Hardware requirements tie you into a specific ecosystem early on
Editorial Buyer Guidance

Who Is TouchBistro Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Restaurant Operations And Enhancing Customer Experience Through Efficient Management Tools

Target Users

  • Restaurant Owners
  • Managers
  • Servers
  • Chefs
  • Bartenders

Core Use Cases

  • Manage Restaurant Operations
  • Streamline Order Processing
  • Enhance Customer Experience
  • Track Sales And Inventory
  • Generate Detailed Reports

Unique Selling Point

Streamline Restaurant Operations With All-in-one Management Software

Strengths and Limitations

TouchBistro Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for restaurants, not adapted from generic POS systems
  • Staff can split bills, manage tables, and take orders tableside
  • Offline mode keeps operations running during internet outages
  • Floor plan customization matches your actual restaurant layout accurately
  • Menu updates push instantly across all connected devices
  • Integrated reservation and waitlist management reduces front-of-house chaos noticeably
  • Detailed sales reports break down performance by item and shift
  • Apple iPad-based hardware keeps setup costs relatively manageable
!

Cons

  • Offline mode works, but syncing after reconnection can feel unreliable
  • Reporting depth falls short for data-driven restaurant operators
  • Pricing climbs noticeably as locations and add-ons stack up
  • Hardware requirements tie you into a specific ecosystem early on
Category-Based Capabilities

TouchBistro Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Bar POS Software 19 selected features Open category ↗ ⌄
Cash Management Order Tracking Inventory Control Loyalty Program Electronic Payments Access Controls/Permissions Employee Management Discount Management Separate Checks Reporting & Statistics Credit Card Processing Tips Management Receipt Management Gift Card Management Inventory Management Sales Trend Analysis Kitchen/Menu Management Bar Tab Management Artificial Intelligence
Food Delivery Software 11 selected features Open category ↗ ⌄
Routing Loyalty Program Inventory Management Gift Card Management Delivery Tracking Live Tracking Mobile Access Order Management Reporting/Analytics Dispatch Management Kitchen/Menu Management
iPad POS Software 14 selected features Open category ↗ ⌄
Point of Sale (POS) Loyalty Program Pricing Management Barcode/Ticket Scanning Sales Reports Inventory Tracking Employee Management Discount Management Order Management Customer Accounts Credit Card Processing Real-Time Data Table Management Artificial Intelligence
Online Ordering Software 14 selected features Open category ↗ ⌄
Order Management Online Ordering Online Payments Payment Processing Order Tracking Restaurant POS Website Personalization Mobile Access Online Reservations Loyalty Program Alerts/Notifications Mobile Payments Customer Accounts POS Integration
Point of Sale Software 18 selected features Open category ↗ ⌄
Restaurant POS eCommerce Management Commission Management Electronic Payments Employee Management Multi-Location Inventory Management Retail POS Returns Management Inventory Tracking Barcode/Ticket Scanning Loyalty Program Electronic Signature Accounting Integration Gift Card Management Discount Management Order Management Customer Accounts
Restaurant Management Software 15 selected features Open category ↗ ⌄
Table Management Billing & Invoicing Employee Management Reporting/Analytics Reservations Management Kitchen/Menu Management Built-in Accounting Online Ordering Inventory Management Wait List Management Point of Sale (POS) Order Management Sales Reports Real-Time Notifications Order Entry
Restaurant POS Software 13 selected features Open category ↗ ⌄
Online Ordering Loyalty Program Mobile Access Tips Management Delivery Management Reporting/Analytics Order Entry Order Management Inventory Management Electronic Payments Multi-Location Separate Checks Table Management
Connected Applications

TouchBistro Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

TouchBistro Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
TouchBistro POS
$69 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

TouchBistro Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a TouchBistro Review ↗
4.8
Based on 5 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Doug F.
Doug F. Owner/operator

Great for Busy Restaurants

I appreciate how effortless it is to update the menu. From adjusting specials to removing items, everything is quick, simple, and stress-free.

Reviewed on August, 2023
Chris A.
Chris A. Hospitality

Reliable POS with Room for Improvement

TouchBistro is a solid platform that handles most restaurant operations smoothly. While I’ve encountered occasional hiccups due to frequent updates, overall it remains dependable and easy to use.

Reviewed on August, 2023
Catlin Y.
Catlin Y. Ecommerce manager

Smooth Start with TouchBistro

When I first encountered TouchBistro, I was intimidated by the idea of inputting large orders and splitting bills. Thankfully, the system is very user-friendly and straightforward, which helped me get up to speed quickly without any stress.

Reviewed on December, 2022
Dan K.
Dan K. Operations Manager

Powerful Tool!

I love how this software offers so many options without feeling complicated. Managing my restaurant has never been this smooth.

Reviewed on August, 2022
Waldo K.
Waldo K. Owner

I found it very user-friendly.

I really appreciate how Backstreet Bistro keeps things simple. The interface is intuitive, making it easy to program and operate without any confusion.

Reviewed on December, 2021
Alternative Products

Top TouchBistro Alternatives

Explore leading products commonly evaluated alongside TouchBistro.

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Frequently Asked Questions

TouchBistro FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

TouchBistro is a powerful restaurant POS software designed to streamline operations and enhance customer service for food and beverage establishments. This platform provides comprehensive tools for managing orders, processing payments, and tracking inventory in real-time. With its user-friendly interface, staff can easily take orders, manage tables, and communicate with the kitchen effectively. TouchBistro also offers features for reporting and analytics, enabling restaurant owners to analyze sales trends and optimize menu offerings. Ideal for restaurants, cafes, and bars, this software empowers organizations to enhance their operational efficiency and improve the dining experience. By leveraging TouchBistro, businesses can optimize their restaurant management processes, increase sales, and drive customer satisfaction.

  • No, TouchBistro does not offer a free version.

  • No, TouchBistro does not offer any free trial.

  • TouchBistro offers the following pricing plans & packages:

    TouchBistro POS

    $69 Per Month

  • TouchBistro supports the following payment frequencies:

    • Monthly Subscription

  • No, TouchBistro does not offer an API.

  • TouchBistro can be integrated with the following applications:

    • QuickBooks Online , Xero , Mailchimp , Homebase , 7shifts , Restaurant365 , BevSpot Food and Beverage Management , Chowly

  • TouchBistro offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • TouchBistro offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • TouchBistro supports the following languages:
    • English

  • Following are the typical users of the TouchBistro:
    • Self-Employed , Small-Business , Midsize-Business

  • TouchBistro supports the following deployment:
    • Cloud Hosted , On-Premise

  • TouchBistro supports the following devices and operating systems:
    • Web-Based , iPhone , Windows , Linux
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