ThriveDesk
Claim ProfileCustomer Support Platform For SaaS & Ecommerce
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ThriveDesk Evaluation Snapshot
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Product Overview
ThriveDesk Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
ThriveDesk Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
ThriveDesk Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Starter
$25
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
ThriveDesk FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
ThriveDesk is a user-friendly, innovative customer support software designed to enhance your business's customer service experience. This software simplifies managing customer inquiries, ensuring that no query goes unanswered. With ThriveDesk, you can effortlessly organize, track, and respond to customer emails, ensuring timely and efficient communication. Its intuitive design makes it easy to use for teams of all sizes, promoting collaboration and streamlined workflows ThriveDesk also includes a live chat feature, allowing for real-time interaction with customers, fostering stronger relationships and improved customer satisfaction. The software integrates seamlessly with popular platforms like WooCommerce and WordPress, making it a versatile choice for various business types. With detailed analytics, you can monitor customer interactions and make informed decisions to improve your service. In short, ThriveDesk is an essential tool for businesses aiming to provide top-notch customer support.
- No, ThriveDesk does not offer a free version.
- Yes, ThriveDesk offers a free trial.
- No, Credit Card details are not required for the ThriveDesk trial.
-
ThriveDesk offers the following pricing plans & packages:
Starter
$25 Per Month
-
ThriveDesk supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, ThriveDesk offers an API.
-
ThriveDesk offers support with the following options:
- Email , Chat , Knowledge Base
-
ThriveDesk offers training with the following options:
- Webinar , Documentation
-
ThriveDesk supports the following languages:
- English
-
Following are the typical users of the ThriveDesk:
- Small-Business
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ThriveDesk supports the following deployment:
- Cloud Hosted
-
ThriveDesk supports the following devices and operating systems:
- Web-Based , Android
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Product Comparisons
ThriveDesk Comparisons
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