Tangoe TEM

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Tangoe TEM

"Managing telecom expenses across a large organization can get complicated fast. Tangoe TEM helps businesses keep track of their technology spending, contracts, and usage in a more organized way. Finance and IT teams often find it useful when dealing with a high volume of invoices or multiple vendor relationships. It works well for enterprise-level expense management. That said, smaller companies with limited telecom needs may find the platform more than they actually require."
Decision Snapshot

Tangoe TEM Evaluation Snapshot

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User Rating4.5 / 5
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Tangoe TEM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Tangoe TEM

Tangoe TEM is an advanced telecom expense management software that helps businesses optimize their telecommunications expenditures. It provides comprehensive visibility into telecom usage and costs, allowing organizations to identify savings opportunities and reduce waste. With features such as invoice management, contract compliance, and reporting, Tangoe TEM enables users to streamline their telecom operations and improve budgeting accuracy. Enhance your organization's financial performance and ensure efficient telecom management with Tangoe TEM's innovative solutions tailored to your needs.
Company Tangoe
Founded 2000
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Construction Hospital & Health Care Textiles

Why Choose Tangoe TEM

Problem it Solves

  • Problem it Solves Optimizes Telecom Expenses And Manages Inventory For Businesses

Target Users

  • Target Users IT Managers
  • Target Users Telecom Expense Analysts
  • Target Users Finance Professionals
  • Target Users Procurement Officers
  • Target Users Operations Managers

Core Use Case

  • Core Use Case Optimize Telecom Expenses
  • Core Use Case Manage Inventory Assets
  • Core Use Case Automate Invoice Processing
  • Core Use Case Monitor Usage And Compliance
  • Core Use Case Enhance Contract Management

USP

  • USP Optimize Telecom Expenses With Tangoe's Comprehensive Management Solution

Pros

  • Pros Handles enterprise telecom expenses across hundreds of locations without friction
  • Pros Visibility into mobile, fixed, and cloud spend under one platform
  • Pros Contract management tools help catch billing errors before they compound
  • Pros AI-driven insights surface cost-saving opportunities most finance teams would miss
  • Pros Dedicated managed services take the heavy lifting off internal IT teams
  • Pros Scales well for global enterprises managing complex multi-vendor environments
  • Pros Reporting depth satisfies both finance and procurement stakeholders simultaneously
  • Pros Real invoices get audited automatically, reducing overpayment on carrier bills

Cons

  • Cons Reporting customization requires heavy reliance on support or professional services
  • Cons Pricing structure scales quickly as device and asset counts grow
  • Cons Onboarding complexity catches IT teams off guard without dedicated implementation help
  • Cons Dashboard navigation feels dense when managing multiple enterprise cost categories
Editorial Buyer Guidance

Who Is Tangoe TEM Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Optimizes Telecom Expenses And Manages Inventory For Businesses

Target Users

  • IT Managers
  • Telecom Expense Analysts
  • Finance Professionals
  • Procurement Officers
  • Operations Managers

Core Use Cases

  • Optimize Telecom Expenses
  • Manage Inventory Assets
  • Automate Invoice Processing
  • Monitor Usage And Compliance
  • Enhance Contract Management

Unique Selling Point

Optimize Telecom Expenses With Tangoe's Comprehensive Management Solution

Strengths and Limitations

Tangoe TEM Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Handles enterprise telecom expenses across hundreds of locations without friction
  • Visibility into mobile, fixed, and cloud spend under one platform
  • Contract management tools help catch billing errors before they compound
  • AI-driven insights surface cost-saving opportunities most finance teams would miss
  • Dedicated managed services take the heavy lifting off internal IT teams
  • Scales well for global enterprises managing complex multi-vendor environments
  • Reporting depth satisfies both finance and procurement stakeholders simultaneously
  • Real invoices get audited automatically, reducing overpayment on carrier bills
!

Cons

  • Reporting customization requires heavy reliance on support or professional services
  • Pricing structure scales quickly as device and asset counts grow
  • Onboarding complexity catches IT teams off guard without dedicated implementation help
  • Dashboard navigation feels dense when managing multiple enterprise cost categories
Category-Based Capabilities

Tangoe TEM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Telecom Expense Management Software 16 selected features Open category ↗
Fixed Line Compatibility Invoice Management Inventory Optimization Chargeback Tracking Mobile Line Compatibility Inventory Management Contract Negotiation Procurement Management Billing for Data Internal Cost Allocation Invoice Processing Billing for Voice Call Monitoring Usage Tracking/Analytics Billing & Invoicing Artificial Intelligence
Wireless Expense Management Software 17 selected features Open category ↗
Contract/License Management Reporting & Statistics Move/Add/Change Options Usage Tracking/Analytics Procurement Management Inventory Management Budgeting/Forecasting Discount Management Audit Management Asset Lifecycle Management Trouble Ticketing Expense Tracking Billing & Invoicing Alerts/Notifications Compliance Management Accounts Payable Artificial Intelligence
Connected Applications

Tangoe TEM Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Tangoe TEM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Annual Subscription
Verified User Feedback

Tangoe TEM Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Tangoe TEM Review ↗
4.5
Based on 2 approved reviews
5 stars 50%
4 stars 50%
3 stars 0%
2 stars 0%
1 star 0%
Mohamed E.
Mohamed E. Pediatric register

Comprehensive Telecom and Cloud Cost Management

This platform offers the largest ecosystem of global partners and stands out as the industry’s first complete solution for telecom, mobile, and cloud cost management. It’s recognized as an industry leader driving innovation, providing unmatched support and resources through its extensive partner network. So far, I haven’t experienced any issues or drawbacks.

Reviewed on April, 2024
Jennifer C.
Jennifer C. Telecom Billing

Efficient Telecom Management with Tangoe

Using Tangoe has been a game-changer for our team—what used to take four employees to manage telecom bills can now be handled by just one person, saving time and resources. The software is very user-friendly and makes auditing a breeze. The only minor drawback is that invoice uploads can take up to three weeks, which may delay payments if they’re past due, but overall it’s an excellent solution for telecom management.

Reviewed on September, 2021
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Frequently Asked Questions

Tangoe TEM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Tangoe TEM is an advanced telecom expense management software that helps businesses optimize their telecommunications expenditures. It provides comprehensive visibility into telecom usage and costs, allowing organizations to identify savings opportunities and reduce waste. With features such as invoice management, contract compliance, and reporting, Tangoe TEM enables users to streamline their telecom operations and improve budgeting accuracy. Enhance your organization's financial performance and ensure efficient telecom management with Tangoe TEM's innovative solutions tailored to your needs.

  • No, Tangoe TEM does not offer a free version.

  • Yes, Tangoe TEM offers a free trial.

  • No, Credit Card details are not required for the Tangoe TEM trial.

  • Tangoe TEM supports the following payment frequencies:

    • Annual Subscription

  • No, Tangoe TEM does not offer an API.

  • Tangoe TEM can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , SAP Concur , Google Workspace , Slack , Zoom Meetings , IBM Maximo Application Suite , Microsoft Teams , ServiceNow , ServiceNow

  • Tangoe TEM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • Tangoe TEM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Tangoe TEM supports the following languages:
    • English

  • Following are the typical users of the Tangoe TEM:
    • Self-Employed , Small-Business , Midsize-Business

  • Tangoe TEM supports the following deployment:
    • Cloud Hosted

  • Tangoe TEM supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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