SecureLink

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SecureLink Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer Feature
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

SecureLink Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SecureLink

SecureLink is a leading remote support software solution that enables organizations to provide secure and efficient assistance to clients and internal teams. This platform allows IT professionals to remotely access and troubleshoot devices, ensuring minimal downtime and swift resolutions to technical issues. SecureLink prioritizes security, utilizing endtoend encryption and multifactor authentication to protect sensitive information during remote sessions. Its userfriendly interface makes it easy for technicians to connect with users, share screens, and collaborate on problemsolving in real time. Additionally, SecureLink offers detailed session logging and reporting capabilities, allowing organizations to maintain compliance and audit trails. The software integrates seamlessly with existing IT infrastructure, providing a comprehensive solution for managing remote support needs. Ideal for managed service providers (MSPs) and inhouse IT departments, SecureLink enhances customer satisfaction by delivering quick, reliable support while minimizing the risks associated with remote access.
Company SecureLink
Founded 2003
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Computer Software Information Technology & Services
Category-Based Capabilities

SecureLink Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Network Access Control (NAC) Software 8 selected features Open category ↗
Policy Creation Access Controls/Permissions Profiling Multiple Authentication Methods Dashboard Remote Access/Control Multi-Device Support Intrusion Prevention System
Network Security Software 16 selected features Open category ↗
Policy Management Threat Response Event Logs VPN Vulnerability Scanning Activity Monitoring Audit Trail Patch Management Compliance Management Firewalls Real-Time Monitoring Risk Alerts Access Controls/Permissions Intrusion Detection System Reporting/Analytics Anti Virus
Privileged Access Management Software 13 selected features Open category ↗
Threat Intelligence Multi-Factor Authentication Application Access Control Credential Management Remote Access Management Access Controls/Permissions Password Management Policy Management Compliance Management Behavioral Analytics User Activity Monitoring Access Management User Session Management
Remote Support Software 17 selected features Open category ↗
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Vendor Management Software 17 selected features Open category ↗
Project Management Self Service Portal Onboarding Risk Assessment Document Management Audit Management Approval Process Control Compliance Management Performance Metrics Contract/License Management Invoice Processing Transaction History Sourcing Management Reporting & Statistics Offboarding Vendor Payment Procurement Management
Pricing Information

SecureLink Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Annual Subscription
Alternative Products

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Frequently Asked Questions

SecureLink FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SecureLink is a leading remote support software solution that enables organizations to provide secure and efficient assistance to clients and internal teams. This platform allows IT professionals to remotely access and troubleshoot devices, ensuring minimal downtime and swift resolutions to technical issues. SecureLink prioritizes security, utilizing endtoend encryption and multifactor authentication to protect sensitive information during remote sessions. Its userfriendly interface makes it easy for technicians to connect with users, share screens, and collaborate on problemsolving in real time. Additionally, SecureLink offers detailed session logging and reporting capabilities, allowing organizations to maintain compliance and audit trails. The software integrates seamlessly with existing IT infrastructure, providing a comprehensive solution for managing remote support needs. Ideal for managed service providers (MSPs) and inhouse IT departments, SecureLink enhances customer satisfaction by delivering quick, reliable support while minimizing the risks associated with remote access.

  • No, SecureLink does not offer a free version.

  • Yes, SecureLink offers a free trial.

  • No, Credit Card details are not required for the SecureLink trial.

  • SecureLink supports the following payment frequencies:

    • Annual Subscription

  • No, SecureLink does not offer an API.

  • SecureLink offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SecureLink offers training with the following options:
    • Live Online , Webinar , Documentation

  • SecureLink supports the following languages:
    • English

  • Following are the typical users of the SecureLink:
    • Self-Employed , Small-Business , Midsize-Business

  • SecureLink supports the following deployment:
    • Cloud Hosted

  • SecureLink supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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