Refract

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Refract Evaluation Snapshot

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User RatingNot rated yet
Starting Price$50 / feautre
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited Kingdom
✎
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Product Overview

Refract Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Refract

Refract is an advanced call recording software designed to enhance communication and improve customer interactions for businesses of all sizes. This platform offers high-quality recording of both inbound and outbound calls, ensuring that every conversation is captured accurately for future reference. Refract provides powerful search and playback features, allowing users to easily review and analyze calls for quality assurance, training, and compliance purposes. The software integrates seamlessly with popular CRM and customer support systems, enabling a unified view of customer interactions. Additionally, Refract includes features like automated transcription, keyword tagging, and analytics dashboards, helping businesses gain valuable insights into customer behavior and agent performance. Enhance your communication strategies with Refract’s reliable and feature-rich call recording solution.
Company Refract
Founded 2015
Headquarters United Kingdom
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Automotive Computer Software Education Management Professional Training
Category-Based Capabilities

Refract Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Inside Sales Software 23 selected features Open category ↗ ⌄
Lead Capture Email Management Call Monitoring Automatic Call Distribution Lead Qualification Lead Management Task Management Performance Management Data Management Contact Management Meeting Management Call Recording Lead Distribution CRM Interaction Tracking Auto-Dialer Calendar Management Chat/Messaging Reminders Call List Management Multi-Channel Communication Deal Management Sales Pipeline Management
Call Recording Software 18 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Sales Coaching Software 12 selected features Open category ↗ ⌄
Learning Paths/Tracks Goal Setting/Tracking Call Recording Assessment Management Performance Metrics Gamification Onboarding Training Management Learning Management Built-in Course Authoring Third-Party Integrations AI/Machine Learning
Sales Enablement Software 16 selected features Open category ↗ ⌄
Goal Management Contact Management Workflow Management Lead Qualification Lead Management Engagement Tracking Alerts/Notifications Meeting Management Collaboration Tools Sales Onboarding & Training Activity Tracking Performance Management Reporting & Statistics Customizable Branding Campaign Management Document Management
Sales Forecasting Software 20 selected features Open category ↗ ⌄
Pipeline Management Lead Management Workflow Management Data Visualization Contact Management Contact Database Data Import/Export What If Scenarios Graphical Data Presentation Activity Tracking Statistical Analysis Forecasting Sales Reports Dynamic Modeling Customizable Reports Opportunity Management Alerts/Notifications Budgeting/Forecasting Modeling & Simulation Lead Capture
Pricing Information

Refract Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$50 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Refract FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Refract is an advanced call recording software designed to enhance communication and improve customer interactions for businesses of all sizes. This platform offers high-quality recording of both inbound and outbound calls, ensuring that every conversation is captured accurately for future reference. Refract provides powerful search and playback features, allowing users to easily review and analyze calls for quality assurance, training, and compliance purposes. The software integrates seamlessly with popular CRM and customer support systems, enabling a unified view of customer interactions. Additionally, Refract includes features like automated transcription, keyword tagging, and analytics dashboards, helping businesses gain valuable insights into customer behavior and agent performance. Enhance your communication strategies with Refract’s reliable and feature-rich call recording solution.

  • No, Refract does not offer a free version.

  • Yes, Refract offers a free trial.

  • No, Credit Card details are not required for the Refract trial.

  • Refract offers the following pricing plans & packages:

    Basic

    $50 Per Feature

  • Refract supports the following payment frequencies:

    • Monthly Subscription

  • No, Refract does not offer an API.

  • Refract offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Refract offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Refract supports the following languages:
    • English

  • Following are the typical users of the Refract:
    • Self-Employed , Small-Business , Midsize-Business

  • Refract supports the following deployment:
    • Cloud Hosted

  • Refract supports the following devices and operating systems:
    • Web-Based
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