QwikDial

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QwikDial Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

QwikDial Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About QwikDial

QwikDial is an intuitive call center software designed to streamline communication, improve customer service, and enhance agent performance. With features like automatic call distribution, real-time monitoring, and detailed reporting, QwikDial helps businesses efficiently manage high call volumes and deliver excellent customer experiences. The software includes advanced analytics that track key metrics such as call duration, response time, and customer satisfaction. It also supports multi-channel communication, allowing agents to interact with customers via phone, chat, or email. QwikDial’s user-friendly interface ensures that agents can handle calls seamlessly, while its integration with CRM systems helps businesses personalize interactions and resolve issues faster.
Company DAKCS
Founded 1981
Headquarters United States
Employees NA

Support

Email Phone Knowledge Base

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Financial Services Hospital & Health Care
Category-Based Capabilities

QwikDial Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Pricing Information

QwikDial Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Yes
Payment Frequency Monthly Subscription
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Frequently Asked Questions

QwikDial FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

QwikDial is an intuitive call center software designed to streamline communication, improve customer service, and enhance agent performance. With features like automatic call distribution, real-time monitoring, and detailed reporting, QwikDial helps businesses efficiently manage high call volumes and deliver excellent customer experiences. The software includes advanced analytics that track key metrics such as call duration, response time, and customer satisfaction. It also supports multi-channel communication, allowing agents to interact with customers via phone, chat, or email. QwikDial’s user-friendly interface ensures that agents can handle calls seamlessly, while its integration with CRM systems helps businesses personalize interactions and resolve issues faster.

  • Yes, QwikDial offers a free version.

  • Yes, QwikDial offers a free trial.

  • No, Credit Card details are not required for the QwikDial trial.

  • QwikDial supports the following payment frequencies:

    • Monthly Subscription

  • No, QwikDial does not offer an API.

  • QwikDial offers support with the following options:
    • Email , Phone , Knowledge Base

  • QwikDial supports the following languages:
    • English

  • Following are the typical users of the QwikDial:
    • Self-Employed , Small-Business , Midsize-Business

  • QwikDial supports the following deployment:
    • Cloud Hosted

  • QwikDial supports the following devices and operating systems:
    • Web-Based
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