Qiscus
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Product Overview
Qiscus Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Qiscus Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot
Conversational Marketing Platform Software 12 selected features Open category ↗ ⌄
Product Recommendations
Multi-Channel Communication
SMS Messaging
Group Messaging
Video Chat
Human Handover
Email Automation
Audience Targeting
Lead Distribution
Chatbot
Appointment Scheduling
Lead Qualification
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management
Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding
Collaboration Tools
Health Score
Account Alerts
Account Management
Reporting/Analytics
Revenue Management
Activity Dashboard
Usage Tracking/Analytics
Customer Engagement
Activity Tracking
Task Management
NPS of Customers
CRM Software 28 selected features Open category ↗ ⌄
Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export
Pricing Information
Qiscus Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Frequently Asked Questions
Qiscus FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Qiscus is an innovative customer service software designed to help organizations enhance their customer support operations through seamless communication. This platform provides users with tools to manage customer inquiries, track interactions, and analyze support performance efficiently. With Qiscus, businesses can centralize their communication channels, including live chat, messaging apps, and social media, ensuring that customer queries are addressed promptly and effectively. The software features intuitive dashboards that allow support teams to monitor ticket statuses, prioritize issues, and generate reports for performance analysis. Additionally, Qiscus supports automation features, enabling organizations to streamline repetitive tasks and enhance response times. By implementing Qiscus, organizations can improve their customer service practices, enhance customer satisfaction, and drive loyalty.
- No, Qiscus does not offer a free version.
- Yes, Qiscus offers a free trial.
- No, Credit Card details are not required for the Qiscus trial.
- No, Qiscus does not offer an API.
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Qiscus supports the following languages:
- English , Indonesian
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Following are the typical users of the Qiscus:
- Self-Employed , Small-Business , Midsize-Business
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Qiscus supports the following deployment:
- Cloud Hosted
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Qiscus supports the following devices and operating systems:
- Web-Based
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