PatientNow

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses PatientNow

"Aesthetic and elective medical practices often find PatientNow a good fit because it's built around their specific workflow needs. Managing patient records, consultations, and follow-ups in one place saves time for front desk and clinical staff alike. The platform also supports patient communication and retention, which matters a lot in cosmetic or wellness-focused practices. That said, larger multi-specialty clinics or hospitals with complex billing requirements may find it less suited to their scale."
Decision Snapshot

PatientNow Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
Buyer Contribution

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Product Overview

PatientNow Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About PatientNow

PatientNow is an advanced medical practice management software designed to streamline operations in healthcare facilities. This comprehensive platform combines electronic health record (EHR) functionality with practice management features, providing a unified solution for healthcare providers. PatientNow allows for efficient scheduling, patient registration, billing, and clinical documentation, all within a user-friendly interface. With its robust appointment management tools, providers can optimize their schedules and reduce patient wait times. The software also includes billing and revenue cycle management capabilities, ensuring timely and accurate claims submission and payment tracking. PatientNow’s EHR features facilitate seamless documentation and data sharing, enhancing care coordination among healthcare teams. Additionally, the software offers customizable reporting and analytics tools to help practices monitor performance metrics and improve patient outcomes. By utilizing PatientNow, medical practices can enhance operational efficiency, improve patient satisfaction, and ensure compliance with regulatory standards.
Company PatientNow
Founded 2004
Headquarters United States
Employees 101-500

Support

Email Phone Chat FAQs/Forum

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English

Why Choose PatientNow

Problem it Solves

  • Problem it Solves Streamlines Patient Management And Enhances Communication For Healthcare Providers

Target Users

  • Target Users Medical Practice Administrators
  • Target Users Healthcare Providers
  • Target Users Cosmetic And Aesthetic Clinic Staff
  • Target Users Dermatologists
  • Target Users Plastic Surgeons

Core Use Case

  • Core Use Case Streamline Patient Scheduling
  • Core Use Case Manage Electronic Health Records
  • Core Use Case Automate Billing Processes
  • Core Use Case Enhance Patient Communication
  • Core Use Case Track Treatment Outcomes

USP

  • USP Streamline Patient Care With Seamless Practice Management Solutions

Pros

  • Pros Cloud-based access keeps patient records available from any location
  • Pros Built-in before/after photo storage simplifies aesthetic practice documentation visually
  • Pros Automated appointment reminders cut no-show rates for busy clinics
  • Pros Treatment planning tools tie directly into patient history and notes
  • Pros Integrated payment processing removes the need for separate billing software
  • Pros Marketing automation helps practices re-engage dormant patients without manual effort
  • Pros Designed specifically for aesthetic and elective medicine — not generic healthcare
  • Pros Reputation management tools let practices collect reviews without extra platforms

Cons

  • Cons Reporting depth falls short for data-driven practice managers
  • Cons Mobile experience feels noticeably limited compared to the desktop version
  • Cons Onboarding new staff takes considerably more effort than initially expected
  • Cons Pricing structure becomes harder to justify as smaller practices scale
Editorial Buyer Guidance

Who Is PatientNow Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Patient Management And Enhances Communication For Healthcare Providers

Target Users

  • Medical Practice Administrators
  • Healthcare Providers
  • Cosmetic And Aesthetic Clinic Staff
  • Dermatologists
  • Plastic Surgeons

Core Use Cases

  • Streamline Patient Scheduling
  • Manage Electronic Health Records
  • Automate Billing Processes
  • Enhance Patient Communication
  • Track Treatment Outcomes

Unique Selling Point

Streamline Patient Care With Seamless Practice Management Solutions

Strengths and Limitations

PatientNow Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based access keeps patient records available from any location
  • Built-in before/after photo storage simplifies aesthetic practice documentation visually
  • Automated appointment reminders cut no-show rates for busy clinics
  • Treatment planning tools tie directly into patient history and notes
  • Integrated payment processing removes the need for separate billing software
  • Marketing automation helps practices re-engage dormant patients without manual effort
  • Designed specifically for aesthetic and elective medicine — not generic healthcare
  • Reputation management tools let practices collect reviews without extra platforms
!

Cons

  • Reporting depth falls short for data-driven practice managers
  • Mobile experience feels noticeably limited compared to the desktop version
  • Onboarding new staff takes considerably more effort than initially expected
  • Pricing structure becomes harder to justify as smaller practices scale
Category-Based Capabilities

PatientNow Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Dermatology Software 11 selected features Open category ↗ ⌄
EMR/EHR Image Management Treatment Planning Claims Management Practice Management Appointment Management Progress Notes Inventory Management HIPAA Compliant Patient Portal Artificial Intelligence
Dermatology EMR Software 12 selected features Open category ↗ ⌄
Charting Billing & Invoicing Coding Assistance Patient Portal Mobile Access Customizable Templates HIPAA Compliant Document Management Appointment Scheduling E-Prescribing Claims Management Treatment Planning
Electronic Medical Records Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management
Medical Practice Management Software 19 selected features Open category ↗ ⌄
HIPAA Compliant Medical Billing Appointment Management Physician Scheduling Insurance Eligibility Verification Charting Patient Intake Claims Management Reminders Multi-Physician Patient Scheduling Reporting & Statistics Multi-Location Patient Portal EMR/EHR Document Management Patient Records Management E-Prescribing Inventory Management
Medical Scheduling Software 12 selected features Open category ↗ ⌄
Recurring Appointments Reminders Multi-Location Calendar Management Self Service Portal Appointment Management Patient Records Management Faculty/Staff Management Reporting & Statistics Third-Party Integrations HIPAA Compliant Billing & Invoicing
Medical Spa Software 15 selected features Open category ↗ ⌄
Appointment Management Faculty/Staff Management Client Management Payment Processing Inventory Management Before & After Pictures Calendar Management Gift Card Management HIPAA Compliant Reminders Marketing Automation Treatment Packages Online Booking Alerts/Notifications For Medical Spas
PACS Software 15 selected features Open category ↗ ⌄
Multi-Location HL7 Support Secure Data Storage Voice Recognition Document Storage Comparison View Patient Portal Template Management Alerts/Notifications Mobile Access Customizable Reports Third-Party Integrations Non-DICOM Imaging Support Reporting & Statistics Workflow Management
Patient Engagement Software 19 selected features Open category ↗ ⌄
Confirmation/Reminders Appointment Scheduling Calendar Management Patient Intake Patient Records Management Automated Scheduling Mobile Access Live Chat Patient Education Communication Management Surveys & Feedback Video Conferencing Care Plan Management HIPAA Compliant Reporting & Statistics Patient Portal Electronic Payments Patient Questionnaires Alerts/Notifications
Patient Management Software 15 selected features Open category ↗ ⌄
Bed Management Communication Management Claims Management Patient Location Tracking Billing & Invoicing Patient Flow Management Appointment Management Calendar Management Historical Reporting HIPAA Compliant Records Management Waiting Time Tracking Real-Time Reporting Charting Patient Monitoring
Plastic Surgery Software 10 selected features Open category ↗ ⌄
Scheduling Claims Management E-Prescribing Medical Billing Patient Portal Patient Records Management Inventory Management Before & After Pictures Telemedicine EMR/EHR
Radiology Software 17 selected features Open category ↗ ⌄
PACS Integration Billing & Invoicing Appointment Management Image Fusion Calendar Management HIPAA Compliant Workflow Management Third-Party Integrations Electronic Signature Patient Scheduling Reminders DICOM Modality Worklist Patient Management Patient Records Management Image Analysis Patient Portal For Medical Purposes
Revenue Cycle Management Software 11 selected features Open category ↗ ⌄
ICD-10 Compliance Insurance Eligibility Verification For Healthcare Charting EHR/EMR Integration Accounts Receivable Revenue Management Payment Processing Patient Scheduling Workflow Management Denial Management
Connected Applications

PatientNow Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

PatientNow Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Verified User Feedback

PatientNow Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a PatientNow Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Tanya W.
Tanya W. Licensed Esthetician

A Winning Solution for Patient Management

This system is a great choice for med spa settings. Everything is very self-explanatory and easy to understand. The only limitation so far is that appointment notes are not visible on the mobile app and can only be viewed on a computer.

Reviewed on April, 2025
Sunaina B.
Sunaina B. Director

Practical, Affordable, and Effective

It’s a simple and easy-to-use software without unnecessary extras. Follow-ups are quick, and it helps reach a wider patient base. Proper focus on data security, regulations, and smart device usage is important when using it.

Reviewed on February, 2025
Alternative Products

Top PatientNow Alternatives

Explore leading products commonly evaluated alongside PatientNow.

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Frequently Asked Questions

PatientNow FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

PatientNow is an advanced medical practice management software designed to streamline operations in healthcare facilities. This comprehensive platform combines electronic health record (EHR) functionality with practice management features, providing a unified solution for healthcare providers. PatientNow allows for efficient scheduling, patient registration, billing, and clinical documentation, all within a user-friendly interface. With its robust appointment management tools, providers can optimize their schedules and reduce patient wait times. The software also includes billing and revenue cycle management capabilities, ensuring timely and accurate claims submission and payment tracking. PatientNow’s EHR features facilitate seamless documentation and data sharing, enhancing care coordination among healthcare teams. Additionally, the software offers customizable reporting and analytics tools to help practices monitor performance metrics and improve patient outcomes. By utilizing PatientNow, medical practices can enhance operational efficiency, improve patient satisfaction, and ensure compliance with regulatory standards.

  • No, PatientNow does not offer a free version.

  • No, PatientNow does not offer any free trial.

  • PatientNow supports the following payment frequencies:

    • Monthly Subscription

  • No, PatientNow does not offer an API.

  • PatientNow can be integrated with the following applications:

    • QuickBooks Online , Mailchimp , Google Workspace , Microsoft Outlook , Demandforce , Zapier

  • PatientNow offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • PatientNow offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • PatientNow supports the following languages:
    • English

  • Following are the typical users of the PatientNow:
    • Self-Employed , Small-Business , Midsize-Business

  • PatientNow supports the following deployment:
    • Cloud Hosted , On-Premise

  • PatientNow supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux
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