Ongair

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Ongair Evaluation Snapshot

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User RatingNot rated yet
Starting Price$35 / user
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersKenya
✎
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Product Overview

Ongair Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Ongair

Ongair is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and improving customer satisfaction. Ongair includes features such as customizable chat widgets, automated chatbots, and proactive chat invitations, enabling businesses to engage customers proactively and efficiently. The software supports integration with CRM systems, allowing for seamless tracking of customer interactions and personalized service. Advanced analytics and reporting provide insights into chat performance, user behavior, and engagement metrics, helping businesses optimize their live chat strategies. With its user-friendly interface and robust functionality, Ongair empowers organizations to deliver exceptional customer experiences, increase conversion rates, and build lasting relationships with their clients through effective live chat interactions.
Company Ongair
Founded 2011
Headquarters Kenya
Employees NA

Support

24x7 Support Chat

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Advertising & Marketing Computer Software Retail
Category-Based Capabilities

Ongair Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

Ongair Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$35 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Ongair FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Ongair is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and improving customer satisfaction. Ongair includes features such as customizable chat widgets, automated chatbots, and proactive chat invitations, enabling businesses to engage customers proactively and efficiently. The software supports integration with CRM systems, allowing for seamless tracking of customer interactions and personalized service. Advanced analytics and reporting provide insights into chat performance, user behavior, and engagement metrics, helping businesses optimize their live chat strategies. With its user-friendly interface and robust functionality, Ongair empowers organizations to deliver exceptional customer experiences, increase conversion rates, and build lasting relationships with their clients through effective live chat interactions.

  • No, Ongair does not offer a free version.

  • Yes, Ongair offers a free trial.

  • No, Credit Card details are not required for the Ongair trial.

  • Ongair offers the following pricing plans & packages:

    Basic

    $35 Per User

  • Ongair supports the following payment frequencies:

    • Monthly Subscription

  • No, Ongair does not offer an API.

  • Ongair offers support with the following options:
    • 24x7 Support , Chat

  • Ongair offers training with the following options:
    • Documentation

  • Ongair supports the following languages:
    • English

  • Following are the typical users of the Ongair:
    • Self-Employed , Small-Business , Midsize-Business

  • Ongair supports the following deployment:
    • Cloud Hosted

  • Ongair supports the following devices and operating systems:
    • Web-Based
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