Kaikura

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Kaikura Evaluation Snapshot

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User RatingNot rated yet
Starting Price¥21000 / feautre
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersJapan
✎
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Product Overview

Kaikura Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Kaikura

Kaikura is an advanced call center software solution designed to optimize customer service operations through efficient call management, reporting, and analytics. The platform offers features like intelligent call routing, automatic ticketing, and CRM integration, helping businesses provide quick, personalized support to their customers. With Kaikura, organizations can set up multiple call queues, monitor agent performance in real-time, and ensure no customer query is left unresolved. The software provides valuable insights into key metrics such as average wait times, call resolution rates, and customer satisfaction scores, helping supervisors make data-driven decisions to improve performance. Kaikura’s flexible interface can be customized to meet the specific needs of any business, whether it’s a small team or a large enterprise, ensuring efficient and effective customer service.
Company Thinca
Founded NA
Headquarters Japan
Employees NA

Support

Email Phone

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Information Technology & Services Logistics & Supply Chain Telecommunications
Category-Based Capabilities

Kaikura Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Pricing Information

Kaikura Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency JPY (¥)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
¥21000 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Kaikura FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Kaikura is an advanced call center software solution designed to optimize customer service operations through efficient call management, reporting, and analytics. The platform offers features like intelligent call routing, automatic ticketing, and CRM integration, helping businesses provide quick, personalized support to their customers. With Kaikura, organizations can set up multiple call queues, monitor agent performance in real-time, and ensure no customer query is left unresolved. The software provides valuable insights into key metrics such as average wait times, call resolution rates, and customer satisfaction scores, helping supervisors make data-driven decisions to improve performance. Kaikura’s flexible interface can be customized to meet the specific needs of any business, whether it’s a small team or a large enterprise, ensuring efficient and effective customer service.

  • No, Kaikura does not offer a free version.

  • Yes, Kaikura offers a free trial.

  • No, Credit Card details are not required for the Kaikura trial.

  • Kaikura offers the following pricing plans & packages:

    Basic

    ¥21000 Per Feature

  • Kaikura supports the following payment frequencies:

    • Monthly Subscription

  • No, Kaikura does not offer an API.

  • Kaikura offers support with the following options:
    • Email , Phone

  • Kaikura offers training with the following options:
    • Webinar , Documentation

  • Kaikura supports the following languages:
    • English

  • Following are the typical users of the Kaikura:
    • Self-Employed , Small-Business , Midsize-Business

  • Kaikura supports the following deployment:
    • Cloud Hosted , On-Premise

  • Kaikura supports the following devices and operating systems:
    • Web-Based , Windows
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