Infor CRM

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Monitor, track and learn from every customer interaction, and leverage that information to improve relationships and sales performance.

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Decision Snapshot

Infor CRM Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Infor CRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Infor CRM

Infor CRM is an innovative customer relationship management software known for its flexibility and industry-specific functionalities. It excels in providing a 360-degree view of customer interactions, which aids businesses in understanding and anticipating customer needs. The software integrates seamlessly with a variety of systems, including ERP and office applications, enhancing operational efficiency. Infor CRM features advanced analytics that empowers users with actionable insights for strategic decision-making. Its mobile accessibility ensures users can manage relationships on the go, a vital feature in today's mobile-first world. The platform also offers robust customization options, allowing businesses to tailor the software to their unique processes and needs, thereby improving user adoption and maximizing the value of their CRM investment.
Company Infor
Founded 2014
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 9 languages available
Chinese Czech English French German Italian Japanese Russian Spanish
Industries Served 2 industries available
Information Services Information Technology & Services
Category-Based Capabilities

Infor CRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Lead Capture Software 31 selected features Open category ↗
Online Forms Lead Qualification CRM Visitor Tracking Conversion Tracking Chat/Messaging Data Extraction Lead Generation Auto-Responders Lead Distribution Event Triggered Actions Multi-Campaign Lead Capture Contact Management Email Marketing Prospecting Tools Lead Segmentation Lead Management Reporting/Analytics Pipeline Management Alerts/Notifications Web Forms Engagement Tracking Customer Segmentation Business Card/Badge Scanning Email Management Social Media Integration Lead Notifications Lead Nurturing Campaign Management Customer Database
Online CRM Software 33 selected features Open category ↗
Customizable Templates Sales Trend Analysis Calendar Management Lead Capture Workflow Management Interaction Tracking Opportunity Management Performance Metrics Email Management Pipeline Management Calendar Sync Email Marketing Task Management Forecasting Campaign Management Contact Management Document Storage Social Media Integration Collaboration Tools Sales Reports Web-based Deployment Lead Management Internal Chat Integration Lead Generation Lead Qualification Marketing Automation Quotes/Estimates Referral Tracking Reporting/Analytics Territory Management Deal Management Lead Nurturing Role-Based Permissions
Lead Management Software 28 selected features Open category ↗
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management
Social CRM Software 29 selected features Open category ↗
Lead Capture Customer Support Lead Nurturing Activity Dashboard Data Visualization Brand Tracking Contact Management Customer Engagement Social Media Monitoring Social Promotion Sales Pipeline Management Email Marketing Reporting/Analytics Tagging Communication Management Audience Targeting Marketing Automation Calendar Management Content Management Sentiment Analysis Task Management Customer Database Social Media Integration Live Chat Email Tracking CRM Customer Social Profiles Collaboration Tools Engagement Tracking
Sales Force Automation Software 17 selected features Open category ↗
Email Marketing Campaign Management Pipeline Management Lead Management Lead Capture Referral Tracking Sales Activity Management Performance Metrics Third-Party Integrations Customer Database Territory Management Activity Dashboard Forecasting Contact Management Task Management Opportunity Management Customizable Fields
Sales Tracking Software 17 selected features Open category ↗
Sales Pipeline Management Lead Management Reporting/Analytics Appointment Scheduling Task Management Interaction Tracking Alerts/Notifications Customizable Reports Activity Dashboard Commenting/Notes Third-Party Integrations Data Import/Export Lead Scoring Document Management Email Templates Call Logging Search/Filter
CRM Software 28 selected features Open category ↗
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Pricing Information

Infor CRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
Frequently Asked Questions

Infor CRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Infor CRM is an innovative customer relationship management software known for its flexibility and industry-specific functionalities. It excels in providing a 360-degree view of customer interactions, which aids businesses in understanding and anticipating customer needs. The software integrates seamlessly with a variety of systems, including ERP and office applications, enhancing operational efficiency. Infor CRM features advanced analytics that empowers users with actionable insights for strategic decision-making. Its mobile accessibility ensures users can manage relationships on the go, a vital feature in today's mobile-first world. The platform also offers robust customization options, allowing businesses to tailor the software to their unique processes and needs, thereby improving user adoption and maximizing the value of their CRM investment.

  • No, Infor CRM does not offer a free version.

  • No, Infor CRM does not offer any free trial.

  • No, Infor CRM does not offer an API.

  • Infor CRM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Infor CRM offers training with the following options:
    • In-person , Webinar , Documentation

  • Infor CRM supports the following languages:
    • Chinese , Czech , English , French , German , Italian , Japanese , Russian , Spanish

  • Following are the typical users of the Infor CRM:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Infor CRM supports the following deployment:
    • Cloud Hosted

  • Infor CRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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