Infinity and Soft Agent
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Product Overview
Infinity and Soft Agent Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Infinity and Soft Agent Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Pricing Information
Infinity and Soft Agent Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$30000
One-time
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
Infinity and Soft Agent FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Infinity and Soft Agent is a call center software designed to help businesses manage their customer interactions efficiently. The platform offers tools for call tracking, reporting, and performance analytics, ensuring that organizations can optimize their call center operations. Infinity and Soft Agent includes features for routing calls, managing queues, and monitoring agent performance, allowing supervisors to ensure high service levels. The software also provides integration capabilities with CRM systems, enabling a seamless flow of customer information. With its user-friendly interface and comprehensive features, Infinity and Soft Agent enhances customer service quality and operational efficiency in call centers.
- No, Infinity and Soft Agent does not offer a free version.
- Yes, Infinity and Soft Agent offers a free trial.
- No, Credit Card details are not required for the Infinity and Soft Agent trial.
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Infinity and Soft Agent offers the following pricing plans & packages:
Basic
$30000 One-time
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Infinity and Soft Agent supports the following payment frequencies:
- One-Time Payment
- No, Infinity and Soft Agent does not offer an API.
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Infinity and Soft Agent offers support with the following options:
- 24x7 Support , Chat
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Infinity and Soft Agent supports the following languages:
- English
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Following are the typical users of the Infinity and Soft Agent:
- Self-Employed , Small-Business , Midsize-Business
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Infinity and Soft Agent supports the following deployment:
- Cloud Hosted
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Infinity and Soft Agent supports the following devices and operating systems:
- Web-Based
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