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ICE Click-to-Chat

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ICE Click-to-Chat Overview

ICE Click-to-Chat is a robust live chat software solution designed to enhance customer engagement and support for businesses. This platform provides real-time communication capabilities, enabling organizations to connect with customers directly on their websites. With customizable chat widgets, proactive chat invitations, and comprehensive reporting features, ICE Click-to-Chat allows businesses to manage live chat interactions effectively and improve response times. By integrating with customer relationship management (CRM) systems, the software ensures that organizations maintain a holistic view of customer interactions, enhancing overall service quality. Ideal for businesses seeking to improve customer support and increase satisfaction, ICE Click-to-Chat empowers organizations to build lasting relationships with their clients through timely and effective communication.

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ICE Click-to-Chat Screenshot & Video

Contact Details

  • Vendor Name Etech Global Services
  • Founded 2003
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Consumer Goods, Hospital & Health Care, Telecommunications

ICE Click-to-Chat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ICE Click-to-Chat Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Premium

$45 One-time

ICE Click-to-Chat FAQs

ICE Click-to-Chat is a robust live chat software solution designed to enhance customer engagement and support for businesses. This platform provides real-time communication capabilities, enabling organizations to connect with customers directly on their websites. With customizable chat widgets, proactive chat invitations, and comprehensive reporting features, ICE Click-to-Chat allows businesses to manage live chat interactions effectively and improve response times. By integrating with customer relationship management (CRM) systems, the software ensures that organizations maintain a holistic view of customer interactions, enhancing overall service quality. Ideal for businesses seeking to improve customer support and increase satisfaction, ICE Click-to-Chat empowers organizations to build lasting relationships with their clients through timely and effective communication.

  • Yes, ICE Click-to-Chat offers a free version.

  • Yes, ICE Click-to-Chat offers a free trial.

  • No, Credit Card details are not required for the ICE Click-to-Chat trial.

  • ICE Click-to-Chat offers the following pricing plans & packages:

    Premium

    $45 One-time

  • ICE Click-to-Chat supports the following payment frequencies:

    • One-Time Payment

  • No, ICE Click-to-Chat does not offer an API.

  • ICE Click-to-Chat offers support with the following options:
    • 24x7 Support , Chat

  • ICE Click-to-Chat offers training with the following options:
    • In-person , Live Online , Documentation

  • ICE Click-to-Chat supports the following languages:
    • English

  • Following are the typical users of the ICE Click-to-Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • ICE Click-to-Chat supports the following deployment:
    • Cloud Hosted

  • ICE Click-to-Chat supports the following devices and operating systems:
    • Web-Based