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GoCardless Claim

 5.0

(2 Reviews)
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Why SoftwareWorld Chooses GoCardless:

“Collecting recurring payments can get complicated quickly, and GoCardless helps businesses handle this without a lot of manual effort. It works well for companies that bill customers on a regular schedule, making payment collection predictable and reducing the back-and-forth that comes with failed or late payments. Finance teams especially appreciate having more visibility over incoming funds. That said, businesses that primarily handle one-time transactions or need broad international card payment support may find it less suitable for their needs.”
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GoCardless Overview

GoCardless is a reliable recurring billing software designed to simplify payment processing for businesses with subscription-based models. This platform allows organizations to automate their billing cycles, reducing administrative workload and minimizing errors in invoicing. GoCardless supports various payment methods, including direct debits and card payments, ensuring flexibility for customers. With its user-friendly interface, businesses can easily manage subscriptions, track payments, and handle cancellations efficiently. The software also offers robust reporting capabilities, providing insights into cash flow and customer payment behavior. By automating recurring billing, GoCardless empowers organizations to enhance customer satisfaction while improving financial stability, making it an essential tool for subscription-based businesses.

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Contact Details

  • Vendor Name GoCardless
  • Company Founded Year 2011
  • Location United Kingdom

Support

  • 24/7 Customer Support 24x7 Support
  • Email/Help Desk Customer Support Email
  • Phone Support for Software Users Phone
  • Chat Support for Software Users Chat
  • Knowledge Base for Software Knowledge Base
  • FAQs/Forum for Software FAQs/Forum

Training

  • Webinar Training Webinar
  • Training Documentation Documentation

Licensing & Deployment

  • Proprietary Licensing Model Proprietary
  • Cloud Hosted Deployment Cloud Hosted
  • Web-Based Software Web-Based

Typical Customers

  • Target Company Size - Self-Employed Self-Employed
  • Target Company Size - Small-Business Small-Business
  • Target Company Size - Midsize-Business Midsize-Business

Languages Supported

English, French, German, Spanish

Industries

Health, Information Technology & Services, Management Consulting, Online Media

Why Choose GoCardless

Problem it Solves

  • Problem it Solves Simplifying Recurring Payment Collection For Businesses

Target Users

  • Target Users Small To Medium-sized Businesses
  • Target Users Subscription-based Companies
  • Target Users Financial Administrators
  • Target Users SaaS Providers
  • Target Users Non-profit Organizations

Core Use Case

  • Core Use Case Collect Recurring Payments
  • Core Use Case Automate Billing Processes
  • Core Use Case Simplify Subscription Management
  • Core Use Case Reduce Payment Failures
  • Core Use Case Enhance Cash Flow Visibility

USP

  • USP Simplify Recurring Payments With Seamless Direct Debit Solutions

Pros

  • Pros Direct debit payments collected automatically without chasing customers manually
  • Pros Bank-to-bank transfers cut out card fees entirely
  • Pros Failed payment retry logic recovers revenue without any manual effort
  • Pros Setup takes under 15 minutes for most small businesses
  • Pros Works across 30+ countries with local payment schemes supported
  • Pros Subscription billing handles variable amounts cleanly, not just fixed plans
  • Pros Dashboard gives clear visibility into payment status and failures
  • Pros Integrates natively with Xero, QuickBooks, and most popular accounting tools

Cons

  • Cons Recurring payment setup feels rigid for non-standard billing scenarios
  • Cons International coverage still lags behind card-based payment competitors
  • Cons Disputes and refunds move slower than merchants typically expect
  • Cons No built-in invoicing means pairing with additional tools always

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GoCardless Features

  • Arrow Icon Mobile Payments
  • Arrow Icon Billing Portal
  • Arrow Icon Project Billing
  • Arrow Icon Tax Calculation
  • Arrow Icon Multi-Currency
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Contact Database
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Credit Card Processing
  • Arrow Icon Customizable Invoices
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Invoice Processing
  • Arrow Icon Reminders
  • Arrow Icon Payment Processing
  • Arrow Icon Document Management
  • Arrow Icon Hourly Billing
  • Arrow Icon Contingency Billing
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Electronic Signature
  • Arrow Icon Billing & Invoicing
  • Arrow Icon In-Person Payments
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Payment Fraud Prevention
  • Arrow Icon Payment Processing
  • Arrow Icon Data Security
  • Arrow Icon Electronic Payments
  • Arrow Icon Multiple Payment Options
  • Arrow Icon Payment Processing Services Integration
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Online Payments
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Debit/Credit Card Processing
  • Arrow Icon ACH Payment Processing
  • Arrow Icon Mobile Payments
  • Arrow Icon PCI Compliance
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Currency
  • Arrow Icon Multiple Payment Options
  • Arrow Icon Dunning Management
  • Arrow Icon Revenue Recognition
  • Arrow Icon Payment Processing
  • Arrow Icon Multi-Period Recurring Billing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Invoice Processing
  • Arrow Icon Contact Database
  • Arrow Icon Deferred Billing
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Bank Reconciliation
  • Arrow Icon Refund Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Subscription Management
  • Arrow Icon PCI Compliance
  • Arrow Icon Self Service Portal
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Tax Calculation

GoCardless Integrations

Dynamics 365
Shopify
HubSpot CRM
Salesforce Sales Cloud
QuickBooks Online
Zapier
FreshBooks
WooCommerce
Zuora
Wave Accounting
Xero
NetSuite
FreeAgent
Recurly
Chargebee

GoCardless Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • Currency Type GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • Free Version Yes

Payment Frequency

  • Payment Frequency - Monthly Subscription Monthly Subscription

Plans & Packages

Standard

Contact Vendor

GoCardless Reviews

 5.0

(2 Reviews)
Jane G.

Jane G.

Founder

Effortless Payment Management

Effortless Payment Management

Review Date: April, 2022

Ratings

Ease of Use:

 

Customer Support:

 

Features & Functionality:

 

Overall Experience:

 

John G.

John G.

Digital Marketing Specialist

Seamless and User-Friendly Payment Solution

Our experience with GoCardless has been excellent. The platform is incredibly easy to use, making it simple to add payment requests manually or via import. It has become our main payments gateway, and we plan to continue using it. While the direct debit signup is currently hosted on GoCardless’ side, the overall ease of setup and reliability of transactions make this tool a standout choice for businesses looking for a straightforward payment solution.

Review Date: July, 2021

Ratings

Ease of Use:

 

Customer Support:

 

Features & Functionality:

 

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Top GoCardless Alternatives

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Authorize.net

BILL Accounts Payable & Receivable

ePayPolicy

FreshBooks

GoCardless FAQs

GoCardless is a reliable recurring billing software designed to simplify payment processing for businesses with subscription-based models. This platform allows organizations to automate their billing cycles, reducing administrative workload and minimizing errors in invoicing. GoCardless supports various payment methods, including direct debits and card payments, ensuring flexibility for customers. With its user-friendly interface, businesses can easily manage subscriptions, track payments, and handle cancellations efficiently. The software also offers robust reporting capabilities, providing insights into cash flow and customer payment behavior. By automating recurring billing, GoCardless empowers organizations to enhance customer satisfaction while improving financial stability, making it an essential tool for subscription-based businesses.

  • Yes, GoCardless offers a free version.

  • Yes, GoCardless offers a free trial.

  • No, Credit Card details are not required for the GoCardless trial.

  • GoCardless offers the following pricing plans & packages:

    Standard

    £0 Per Month

  • GoCardless supports the following payment frequencies:

    • Monthly Subscription

  • No, GoCardless does not offer an API.

  • GoCardless can be integrated with the following applications:

    • Salesforce Sales Cloud , FreshBooks , QuickBooks Online , Xero , Wave Accounting , FreeAgent , NetSuite , HubSpot CRM , Shopify , WooCommerce , Zapier , Zuora , Recurly , Chargebee , Dynamics 365

  • GoCardless offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • GoCardless offers training with the following options:
    • Webinar , Documentation

  • GoCardless supports the following languages:
    • German , English , French , Spanish

  • Following are the typical users of the GoCardless:
    • Self-Employed , Small-Business , Midsize-Business

  • GoCardless supports the following deployment:
    • Cloud Hosted

  • GoCardless supports the following devices and operating systems:
    • Web-Based

GoCardless Comparisons

GoCardless vs Zoho Billing

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GoCardless vs Tipalti

GoCardless vs PaySimple

GoCardless vs Maxio

GoCardless vs Stax Bill

GoCardless vs Invoice2go

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