Formbricks

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Formbricks Evaluation Snapshot

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User RatingNot rated yet
Starting Price$0 / year
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersGermany
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Product Overview

Formbricks Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Formbricks

Formbricks is a versatile customer experience (CX) software platform designed to help businesses collect, analyze, and act on customer feedback to improve service delivery and enhance satisfaction. The platform enables companies to create customizable surveys, feedback forms, and customer satisfaction assessments that can be embedded on websites, within apps, or sent via email. Formbricks provides powerful analytics tools to help businesses interpret feedback data, identify trends, and uncover insights into customer sentiment. With its AI-driven capabilities, the software can automatically categorize feedback, detect issues, and generate actionable recommendations, helping businesses make informed decisions about product development, customer service improvements, and marketing strategies. Formbricks also includes real-time feedback collection tools, allowing businesses to capture customer input immediately after interactions, whether it’s during a purchase, after a service call, or following a product release. By leveraging Formbricks’ insights, organizations can drive customer-centric changes, improve satisfaction, and build long-term customer loyalty.
Company Formbricks GmbH
Founded NA
Headquarters Germany
Employees NA

Support

Email Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

Formbricks Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Pricing Information

Formbricks Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Annual Subscription
Community Edition
$0 Per Year

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Formbricks FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Formbricks is a versatile customer experience (CX) software platform designed to help businesses collect, analyze, and act on customer feedback to improve service delivery and enhance satisfaction. The platform enables companies to create customizable surveys, feedback forms, and customer satisfaction assessments that can be embedded on websites, within apps, or sent via email. Formbricks provides powerful analytics tools to help businesses interpret feedback data, identify trends, and uncover insights into customer sentiment. With its AI-driven capabilities, the software can automatically categorize feedback, detect issues, and generate actionable recommendations, helping businesses make informed decisions about product development, customer service improvements, and marketing strategies. Formbricks also includes real-time feedback collection tools, allowing businesses to capture customer input immediately after interactions, whether it’s during a purchase, after a service call, or following a product release. By leveraging Formbricks’ insights, organizations can drive customer-centric changes, improve satisfaction, and build long-term customer loyalty.

  • Yes, Formbricks offers a free version.

  • Yes, Formbricks offers a free trial.

  • No, Credit Card details are not required for the Formbricks trial.

  • Formbricks offers the following pricing plans & packages:

    Community Edition

    $0 Per Year

  • Formbricks supports the following payment frequencies:

    • Annual Subscription

  • No, Formbricks does not offer an API.

  • Formbricks offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Formbricks offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Formbricks supports the following languages:
    • English

  • Following are the typical users of the Formbricks:
    • Self-Employed , Small-Business , Midsize-Business

  • Formbricks supports the following deployment:
    • Cloud Hosted , On-Premise

  • Formbricks supports the following devices and operating systems:
    • Web-Based , Linux
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