DiliGenie is an all-in-one platform to take care of IT system management incidents. Users have often called us the best ITSM software because of our features. From our role-based dashboards to RCAs, we offer 360° assistance.
DiliGenie has a plethora of features. Here we will focus on each one of those features and how they can help you with your ITSM tickets, ability to track IT assets, and many more.
We have an Integrated incident Management tool for quicker resolutions, Drive complete user satisfaction with ITIL aligned service request feature, Minimize service disruptions while making changes to critical systems, Manage the problem lifecycle with Root cause analysis, Manage Projects, associated tasks, and resources, and timelines.