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DiliGenie

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Automate Your IT Processes With Our ITSM Solution

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DiliGenie Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer User
Free Trial7 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

DiliGenie Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About DiliGenie

DiliGenie is an all-in-one platform to take care of IT system management incidents. Users have often called us the best ITSM software because of our features. From our role-based dashboards to RCAs, we offer 360° assistance.

DiliGenie has a plethora of features. Here we will focus on each one of those features and how they can help you with your ITSM tickets, ability to track IT assets, and many more. 

We have an Integrated incident Management tool for quicker resolutions, Drive complete user satisfaction with ITIL aligned service request feature, Minimize service disruptions while making changes to critical systems, Manage the problem lifecycle with Root cause analysis, Manage Projects, associated tasks, and resources, and timelines.

 

Company Diligent Global
Founded 2010
Headquarters United States
Employees 101-500

Support

Email Chat Knowledge Base FAQs/Forum

Training

In-person

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac Linux

Typical Customers

Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 9 industries available
Airlines/Aviation Hospital & Health Care Insurance Manufacturing Oil & Energy Pharmaceuticals Retail Telecommunications Transportation/Trucking/Railroad
Category-Based Capabilities

DiliGenie Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

ITSM Software 8 selected features Open category ↗ ⌄
Asset Tracking Change Management Knowledge Base Management Incident Management Project Management Problem Management Support Ticket Management Help Desk Management
Pricing Information

DiliGenie Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 7 Days
Free Version Not available
Payment Frequency Not available
Pricing Page ↗ Trial Page ↗ Request Demo ↗
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Frequently Asked Questions

DiliGenie FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

DiliGenie is an all-in-one platform to take care of IT system management incidents. Users have often called us the best ITSM software because of our features. From our role-based dashboards to RCAs, we offer 360° assistance.

DiliGenie has a plethora of features. Here we will focus on each one of those features and how they can help you with your ITSM tickets, ability to track IT assets, and many more. 

We have an Integrated incident Management tool for quicker resolutions, Drive complete user satisfaction with ITIL aligned service request feature, Minimize service disruptions while making changes to critical systems, Manage the problem lifecycle with Root cause analysis, Manage Projects, associated tasks, and resources, and timelines.

 

  • No, DiliGenie does not offer a free version.

  • Yes, DiliGenie offers a free trial.

  • Yes, Credit Card details are required for the DiliGenie trial.

  • No, DiliGenie does not offer an API.

  • DiliGenie offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • DiliGenie offers training with the following options:
    • In-person

  • DiliGenie supports the following languages:
    • English

  • Following are the typical users of the DiliGenie:
    • Small-Business , Midsize-Business

  • DiliGenie supports the following deployment:
    • Cloud Hosted

  • DiliGenie supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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