DealerSocket CRM

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The global leader in vehicle lifecycle management

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DealerSocket CRM Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

DealerSocket CRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About DealerSocket CRM

DealerSocket CRM is a purpose-built automotive CRM platform designed to help both franchise and independent car dealerships streamline their sales, marketing, and service operations under one roof. Trusted by over 9,000 dealerships, it brings together lead management, data mining, digital retailing, and customer lifecycle tools into a single, configurable system — giving sales teams and managers the real-time visibility they need to close more deals, retain more customers, and grow dealership profitability without the complexity of juggling multiple platforms.

Why DealerSocket CRM?

  • End-to-end lead management — Capture, track, and follow up on every lead instantly to improve closing ratios and reduce missed opportunities.
  • Automated marketing engine — Run personalized, lifecycle-driven campaigns that engage customers at exactly the right moment across email, text, and digital channels.
  • Real-time analytics & reporting — Access enterprise-wide insights and customizable dashboards powered by Microsoft's BI engine to drive smarter decisions.
  • Seamless integrations — Connects with OEMs and 50+ industry platforms for a fully unified dealership tech stack.
  • Mobile-first experience — Tap-and-go mobile app lets sales reps manage customers, send texts, and desk deals from anywhere
Company Solera
Founded 2005
Headquarters United States
Employees 1000+

Support

NA

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Automotive

Why Choose DealerSocket CRM

Problem it Solves

  • Problem it Solves Streamlines Dealerships Struggle To Manage Sales And Customer Retention Efficiently.

Target Users

  • Target Users Car Dealers
  • Target Users Sales Managers
  • Target Users Marketing Teams

Core Use Case

  • Core Use Case Manage And Follow Up On Inbound Leads
  • Core Use Case Automate Customer Lifecycle Marketing
  • Core Use Case Schedule And Monitor Service Appointments
  • Core Use Case Centralize Customer Data Across Departments

USP

  • USP CRM Built Exclusively For Automotive Dealership Growth.

Editorial Buyer Guidance

Who Is DealerSocket CRM Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Dealerships Struggle To Manage Sales And Customer Retention Efficiently.

Target Users

  • Car Dealers
  • Sales Managers
  • Marketing Teams

Core Use Cases

  • Manage And Follow Up On Inbound Leads
  • Automate Customer Lifecycle Marketing
  • Schedule And Monitor Service Appointments
  • Centralize Customer Data Across Departments

Unique Selling Point

CRM Built Exclusively For Automotive Dealership Growth.

Category-Based Capabilities

DealerSocket CRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

CRM Software 28 selected features Open category ↗
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Pricing Information

DealerSocket CRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
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Frequently Asked Questions

DealerSocket CRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

DealerSocket CRM is a purpose-built automotive CRM platform designed to help both franchise and independent car dealerships streamline their sales, marketing, and service operations under one roof. Trusted by over 9,000 dealerships, it brings together lead management, data mining, digital retailing, and customer lifecycle tools into a single, configurable system — giving sales teams and managers the real-time visibility they need to close more deals, retain more customers, and grow dealership profitability without the complexity of juggling multiple platforms.

Why DealerSocket CRM?

  • End-to-end lead management — Capture, track, and follow up on every lead instantly to improve closing ratios and reduce missed opportunities.
  • Automated marketing engine — Run personalized, lifecycle-driven campaigns that engage customers at exactly the right moment across email, text, and digital channels.
  • Real-time analytics & reporting — Access enterprise-wide insights and customizable dashboards powered by Microsoft's BI engine to drive smarter decisions.
  • Seamless integrations — Connects with OEMs and 50+ industry platforms for a fully unified dealership tech stack.
  • Mobile-first experience — Tap-and-go mobile app lets sales reps manage customers, send texts, and desk deals from anywhere

  • No, DealerSocket CRM does not offer a free version.

  • Yes, DealerSocket CRM offers a free trial.

  • No, Credit Card details are not required for the DealerSocket CRM trial.

  • No, DealerSocket CRM does not offer an API.

  • DealerSocket CRM supports the following languages:
    • English

  • Following are the typical users of the DealerSocket CRM:
    • Self-Employed , Small-Business , Midsize-Business

  • DealerSocket CRM supports the following deployment:
    • Cloud Hosted

  • DealerSocket CRM supports the following devices and operating systems:
    • Web-Based , Mac
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