CS for SharePoint
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CS for SharePoint Evaluation Snapshot
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Product Overview
CS for SharePoint Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
CS for SharePoint Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Complaint Management Software 26 selected features Open category ↗ ⌄
Routing
Multi-Channel Communication
Case Management
Issue Tracking
Activity Dashboard
Email Templates
Prioritization
Customer Service Analytics
Forms Management
Knowledge Base Management
Access Controls/Permissions
Feedback Management
Chat/Messaging
Real Time Notifications
Customer Complaint Tracking
Self Service Portal
Social Media Integration
Support Ticket Management
Interaction Tracking
Survey/Poll Management
Email Management
Alerts/Escalation
Live Chat
Collaboration Tools
Canned Responses
SLA Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding
Collaboration Tools
Health Score
Account Alerts
Account Management
Reporting/Analytics
Revenue Management
Activity Dashboard
Usage Tracking/Analytics
Customer Engagement
Activity Tracking
Task Management
NPS of Customers
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
CS for SharePoint Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$2995
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Frequently Asked Questions
CS for SharePoint FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
CS for SharePoint is a powerful customer service software integrated with the SharePoint platform. Designed to enhance customer support operations, it provides a centralized hub for managing customer inquiries, support tickets, and service requests. With its user-friendly interface, support teams can track and prioritize issues, ensuring timely resolutions. The software includes features like automated workflows, knowledge base integration, and reporting tools, allowing organizations to streamline their customer service processes. By leveraging CS for SharePoint, businesses can improve communication between teams and customers, enhance response times, and drive overall customer satisfaction. This software is ideal for organizations looking to elevate their customer support experience while maximizing the capabilities of their SharePoint environment.
- No, CS for SharePoint does not offer a free version.
- Yes, CS for SharePoint offers a free trial.
- No, Credit Card details are not required for the CS for SharePoint trial.
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CS for SharePoint offers the following pricing plans & packages:
Basic
$2995 Per User
-
CS for SharePoint supports the following payment frequencies:
- One-Time Payment
- No, CS for SharePoint does not offer an API.
-
CS for SharePoint offers support with the following options:
- Chat
-
CS for SharePoint offers training with the following options:
- Live Online , Webinar , Documentation
-
CS for SharePoint supports the following languages:
- English
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Following are the typical users of the CS for SharePoint:
- Self-Employed , Small-Business , Midsize-Business
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CS for SharePoint supports the following deployment:
- Cloud Hosted
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CS for SharePoint supports the following devices and operating systems:
- Web-Based
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