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ConSol CM/Complaint
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Product Overview
ConSol CM/Complaint Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
ConSol CM/Complaint Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Complaint Management Software 26 selected features Open category ↗ ⌄
Routing
Multi-Channel Communication
Case Management
Issue Tracking
Activity Dashboard
Email Templates
Prioritization
Customer Service Analytics
Forms Management
Knowledge Base Management
Access Controls/Permissions
Feedback Management
Chat/Messaging
Real Time Notifications
Customer Complaint Tracking
Self Service Portal
Social Media Integration
Support Ticket Management
Interaction Tracking
Survey/Poll Management
Email Management
Alerts/Escalation
Live Chat
Collaboration Tools
Canned Responses
SLA Management
Issue Tracking Software 27 selected features Open category ↗ ⌄
Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management
Pricing Information
ConSol CM/Complaint Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
ConSol CM Cloud Starter
€69
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
ConSol CM/Complaint FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
ConSol CM/Complaint is a robust issue tracking software designed to help organizations manage and resolve customer complaints efficiently. This platform provides tools for logging complaints, tracking progress, and ensuring timely resolutions through an intuitive interface. Users can categorize issues, assign responsibilities, and monitor status updates, enhancing accountability within the organization. ConSol CM/Complaint improves communication among teams, facilitating collaboration in resolving customer concerns. The software supports reporting capabilities, allowing users to analyze complaint trends and identify areas for improvement. By adopting this solution, organizations can enhance their complaint management processes, improve customer satisfaction, and drive operational efficiency.
- No, ConSol CM/Complaint does not offer a free version.
- Yes, ConSol CM/Complaint offers a free trial.
- No, Credit Card details are not required for the ConSol CM/Complaint trial.
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ConSol CM/Complaint offers the following pricing plans & packages:
ConSol CM Cloud Starter
€69 Per User
-
ConSol CM/Complaint supports the following payment frequencies:
- Monthly Subscription
- No, ConSol CM/Complaint does not offer an API.
-
ConSol CM/Complaint offers support with the following options:
- Email , Phone , FAQs/Forum
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ConSol CM/Complaint offers training with the following options:
- In-person , Live Online , Documentation
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ConSol CM/Complaint supports the following languages:
- English
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Following are the typical users of the ConSol CM/Complaint:
- Self-Employed , Small-Business , Midsize-Business
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ConSol CM/Complaint supports the following deployment:
- Cloud Hosted , On-Premise
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ConSol CM/Complaint supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux
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