Calibre Overview

Calibre is a powerful call recording software solution designed to enhance communication and compliance in organizations. This platform allows users to record, store, and analyze phone conversations, ensuring that critical information is captured and easily retrievable. With Calibre, organizations can set up customizable recording parameters, manage storage solutions, and access recordings for quality assurance and training purposes. The software features an intuitive interface that simplifies navigation and retrieval of calls, enabling users to quickly find specific recordings based on various criteria. Additionally, Calibre provides robust reporting capabilities, allowing organizations to analyze call data, monitor performance metrics, and identify areas for improvement. By implementing Calibre, businesses can enhance customer service quality, ensure regulatory compliance, and foster a culture of accountability within their teams.

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Calibre Screenshot & Video

Contact Details

  • Vendor Name HigherGround
  • Founded 1973
  • Location United States

Support

  • 24x7 Support 24x7 Support

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

E-learning, Education Management, Publishing

Calibre Features

  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer

Calibre Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$15000 Per User

Calibre FAQs

Calibre is a powerful call recording software solution designed to enhance communication and compliance in organizations. This platform allows users to record, store, and analyze phone conversations, ensuring that critical information is captured and easily retrievable. With Calibre, organizations can set up customizable recording parameters, manage storage solutions, and access recordings for quality assurance and training purposes. The software features an intuitive interface that simplifies navigation and retrieval of calls, enabling users to quickly find specific recordings based on various criteria. Additionally, Calibre provides robust reporting capabilities, allowing organizations to analyze call data, monitor performance metrics, and identify areas for improvement. By implementing Calibre, businesses can enhance customer service quality, ensure regulatory compliance, and foster a culture of accountability within their teams.

  • No, Calibre does not offer a free version.

  • Yes, Calibre offers a free trial.

  • No, Credit Card details are not required for the Calibre trial.

  • Calibre offers the following pricing plans & packages:

    Basic

    $15000 Per User

  • Calibre supports the following payment frequencies:

    • One-Time Payment

  • No, Calibre does not offer an API.

  • Calibre offers support with the following options:
    • 24x7 Support

  • Calibre offers training with the following options:
    • Webinar , Documentation

  • Calibre supports the following languages:
    • English

  • Following are the typical users of the Calibre:
    • Self-Employed , Small-Business , Midsize-Business

  • Calibre supports the following deployment:
    • Cloud Hosted

  • Calibre supports the following devices and operating systems:
    • Web-Based