BIZTEL Call Center

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BIZTEL Call Center Evaluation Snapshot

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User RatingNot rated yet
Starting Price¥20000 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersJapan
✎
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Product Overview

BIZTEL Call Center Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About BIZTEL Call Center

BIZTEL Call Center is an advanced call center software solution designed to help businesses improve customer service and support. The platform offers a range of features to optimize inbound and outbound call management, including automated call routing, call queuing, and interactive voice response (IVR) systems. BIZTEL Call Center enables businesses to monitor and analyze calls in real-time, providing valuable insights into agent performance, customer satisfaction, and service quality. With its integrated reporting tools, businesses can generate detailed reports to track key performance metrics, such as call duration, resolution rates, and customer feedback. The software also supports multi-channel communication, allowing businesses to manage customer interactions through email, chat, and social media platforms. BIZTEL Call Center’s easy-to-use interface ensures that agents can handle customer inquiries efficiently, while its scalability makes it suitable for businesses of all sizes. By improving call management and customer interactions, BIZTEL Call Center helps businesses deliver exceptional service.
Company Link
Founded 1987
Headquarters Japan
Employees NA

Support

Email Phone FAQs/Forum

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Information Technology & Services Logistics & Supply Chain Telecommunications
Category-Based Capabilities

BIZTEL Call Center Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Pricing Information

BIZTEL Call Center Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency JPY (¥)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
¥20000 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

BIZTEL Call Center FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

BIZTEL Call Center is an advanced call center software solution designed to help businesses improve customer service and support. The platform offers a range of features to optimize inbound and outbound call management, including automated call routing, call queuing, and interactive voice response (IVR) systems. BIZTEL Call Center enables businesses to monitor and analyze calls in real-time, providing valuable insights into agent performance, customer satisfaction, and service quality. With its integrated reporting tools, businesses can generate detailed reports to track key performance metrics, such as call duration, resolution rates, and customer feedback. The software also supports multi-channel communication, allowing businesses to manage customer interactions through email, chat, and social media platforms. BIZTEL Call Center’s easy-to-use interface ensures that agents can handle customer inquiries efficiently, while its scalability makes it suitable for businesses of all sizes. By improving call management and customer interactions, BIZTEL Call Center helps businesses deliver exceptional service.

  • No, BIZTEL Call Center does not offer a free version.

  • Yes, BIZTEL Call Center offers a free trial.

  • No, Credit Card details are not required for the BIZTEL Call Center trial.

  • BIZTEL Call Center offers the following pricing plans & packages:

    Basic

    ¥20000 Per Month

  • BIZTEL Call Center supports the following payment frequencies:

    • Monthly Subscription

  • No, BIZTEL Call Center does not offer an API.

  • BIZTEL Call Center offers support with the following options:
    • Email , Phone , FAQs/Forum

  • BIZTEL Call Center offers training with the following options:
    • Documentation

  • BIZTEL Call Center supports the following languages:
    • English

  • Following are the typical users of the BIZTEL Call Center:
    • Self-Employed , Small-Business , Midsize-Business

  • BIZTEL Call Center supports the following deployment:
    • Cloud Hosted

  • BIZTEL Call Center supports the following devices and operating systems:
    • Web-Based
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