AngelTrack

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses AngelTrack

"EMS and ambulance service providers often turn to AngelTrack because it helps manage dispatch and billing operations in one place. Keeping track of patient records, crew schedules, and call documentation can get complicated fast, and having a system built specifically for this industry makes daily work easier to manage. It fits well for small to mid-sized transport services. That said, larger organizations with highly complex multi-location operations may find the platform limiting as their needs grow."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

AngelTrack Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$599 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

AngelTrack Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About AngelTrack

AngelTrack is a comprehensive EMS (Emergency Medical Services) software solution designed to streamline operations for ambulance services and first responders. This platform offers a suite of tools for managing dispatch, patient care reporting, and billing, ensuring that EMS agencies operate efficiently and effectively. Users can quickly log calls, dispatch units, and track patient information in real-time, enhancing situational awareness and response times. AngelTrack’s electronic patient care reporting (ePCR) feature simplifies documentation, ensuring compliance with regulatory standards while improving data accuracy. The software also includes billing features, enabling agencies to process claims and manage revenue effectively. With reporting and analytics tools, AngelTrack allows agencies to assess performance metrics and identify opportunities for improvement. By leveraging AngelTrack, EMS organizations can enhance service delivery, improve operational efficiency, and ensure high-quality patient care in critical situations.
Company AngelTrack
Founded 2011
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Hospital & Health Care Transportation/Trucking/Railroad

Why Choose AngelTrack

Problem it Solves

  • Problem it Solves Streamlining Patient Transport And Improving Communication For Healthcare Providers

Target Users

  • Target Users Emergency Medical Service Providers
  • Target Users Ambulance Company Managers
  • Target Users Dispatch Coordinators
  • Target Users Billing Specialists
  • Target Users Compliance Officers

Core Use Case

  • Core Use Case Monitor Emergency Response
  • Core Use Case Track Ambulance Locations
  • Core Use Case Manage Patient Records
  • Core Use Case Schedule Medical Transports
  • Core Use Case Generate Compliance Reports

USP

  • USP Streamline EMS Operations With Seamless And All-in-one Software Solutions

Pros

  • Pros Cloud-based dispatch runs entirely in any standard web browser
  • Pros Field crews access their assignments from phones without a dedicated app
  • Pros Billing and ePCR live in the same platform, cutting duplicate entry
  • Pros CAD system handles multi-agency operations without expensive third-party add-ons
  • Pros Automatic Medicare and Medicaid claim scrubbing catches errors before submission
  • Pros Crews can complete patient care reports offline, syncing when reconnected
  • Pros Pricing is flat-rate per agency, not inflated per-user seat costs

Cons

  • Cons Dispatch workflow takes noticeable effort to learn without prior EMS experience
  • Cons Reporting customization feels limited for agencies with complex operational needs
  • Cons Mobile performance can feel inconsistent during high-volume active incidents
  • Cons Pricing structure becomes harder to justify for smaller volunteer departments
Editorial Buyer Guidance

Who Is AngelTrack Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Patient Transport And Improving Communication For Healthcare Providers

Target Users

  • Emergency Medical Service Providers
  • Ambulance Company Managers
  • Dispatch Coordinators
  • Billing Specialists
  • Compliance Officers

Core Use Cases

  • Monitor Emergency Response
  • Track Ambulance Locations
  • Manage Patient Records
  • Schedule Medical Transports
  • Generate Compliance Reports

Unique Selling Point

Streamline EMS Operations With Seamless And All-in-one Software Solutions

Strengths and Limitations

AngelTrack Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based dispatch runs entirely in any standard web browser
  • Field crews access their assignments from phones without a dedicated app
  • Billing and ePCR live in the same platform, cutting duplicate entry
  • CAD system handles multi-agency operations without expensive third-party add-ons
  • Automatic Medicare and Medicaid claim scrubbing catches errors before submission
  • Crews can complete patient care reports offline, syncing when reconnected
  • Pricing is flat-rate per agency, not inflated per-user seat costs
!

Cons

  • Dispatch workflow takes noticeable effort to learn without prior EMS experience
  • Reporting customization feels limited for agencies with complex operational needs
  • Mobile performance can feel inconsistent during high-volume active incidents
  • Pricing structure becomes harder to justify for smaller volunteer departments
Category-Based Capabilities

AngelTrack Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

EMS Software 15 selected features ⌄
Fleet Management Equipment Tracking Compliance Management Dispatch Monitoring Training Management Communication Management Scheduling Availability Indicator Emergency Dispatch For First Responders Patient Records Management Reporting & Statistics Employee Management Billing & Invoicing Routing
Fire Department Software 28 selected features Open category ↗ ⌄
Incident Response Checklists Equipment Tracking Scheduling Pictometry Imagery In-Vehicle Navigation Facility Management Compliance Management Employee Management Inspection Management Access Controls/Permissions Reporting & Statistics Status Tracking User Management Geographic Maps Records Management Training Management Communication Management Customizable Forms Activity Tracking Attendance Management Alerts/Notifications Maintenance Scheduling Event Calendar Search/Filter Inventory Management Multi-Location Document Management Incident Management
Connected Applications

AngelTrack Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

AngelTrack Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Basic
$599 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Alternative Products

Top AngelTrack Alternatives

Explore leading products commonly evaluated alongside AngelTrack.

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Frequently Asked Questions

AngelTrack FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

AngelTrack is a comprehensive EMS (Emergency Medical Services) software solution designed to streamline operations for ambulance services and first responders. This platform offers a suite of tools for managing dispatch, patient care reporting, and billing, ensuring that EMS agencies operate efficiently and effectively. Users can quickly log calls, dispatch units, and track patient information in real-time, enhancing situational awareness and response times. AngelTrack’s electronic patient care reporting (ePCR) feature simplifies documentation, ensuring compliance with regulatory standards while improving data accuracy. The software also includes billing features, enabling agencies to process claims and manage revenue effectively. With reporting and analytics tools, AngelTrack allows agencies to assess performance metrics and identify opportunities for improvement. By leveraging AngelTrack, EMS organizations can enhance service delivery, improve operational efficiency, and ensure high-quality patient care in critical situations.

  • No, AngelTrack does not offer a free version.

  • Yes, AngelTrack offers a free trial.

  • No, Credit Card details are not required for the AngelTrack trial.

  • AngelTrack offers the following pricing plans & packages:

    Basic

    $599 Per Month

  • AngelTrack supports the following payment frequencies:

    • Monthly Subscription

  • No, AngelTrack does not offer an API.

  • AngelTrack can be integrated with the following applications:

    • QuickBooks Online , Twilio , Microsoft Excel , Microsoft Outlook , Authorize.net , Zapier

  • AngelTrack offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • AngelTrack offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • AngelTrack supports the following languages:
    • English

  • Following are the typical users of the AngelTrack:
    • Self-Employed , Small-Business , Midsize-Business

  • AngelTrack supports the following deployment:
    • Cloud Hosted

  • AngelTrack supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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