Intercom vs OneSignal – Find the Best Fit for You

Trying to decide between Intercom and OneSignal? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Intercom and OneSignal

Product
Review & Ratings

No reviews available

No reviews available

Description

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

OneSignal stands out as a versatile and user-friendly customer engagement tool specializing in push notifications, in-app messages, SMS, and email. Its major strength is the ability to send targeted messages across different platforms, enhancing user engagement and retention. OneSignal's real-time analytics and A/B testing features are key for optimizing messaging strategies, ensuring messages res... Read more about OneSignal

Free Trial

14 Days

Available

Starting Price

$39 Per Month

$9 Per Month

Category Features
Knowledge Management Software
Customer Service Software
Help Desk Software
Marketing Automation Software
Email Marketing Software
Lead Generation Software
Live Chat Software
Customer Engagement Software
Customer Satisfaction Software
Real Estate CRM Software
SMS Marketing Software
Chatbot Software
Conversational AI Platform Software
Conversational Marketing Platform Software
Customer Communications Management Software
Customer Experience Software
Digital Adoption Platform Software
Knowledge Base Software
Mobile Marketing Software
Push Notifications Software
Customer Support Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based, iPhone, Android, Windows, Linux
Pricing Model Per User Flat Rate
Support Email, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

Intercom

No reviews available

OneSignal

No reviews available

Intercom

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

OneSignal

OneSignal stands out as a versatile and user-friendly customer engagement tool specializing in push notifications, in-app messages, SMS, and email. Its major strength is the ability to send targeted messages across different platforms, enhancing user engagement and retention. OneSignal's real-time analytics and A/B testing features are key for optimizing messaging strategies, ensuring messages res... Read more about OneSignal

Intercom

14 Days

OneSignal

Available

Intercom

$39 Per Month

OneSignal

$9 Per Month

Category Features

Cataloging/Categorization

Intercom

OneSignal

Knowledge Base Management

Intercom

OneSignal

Single Sign On

Intercom

OneSignal

Communication Management

Intercom

OneSignal

SSL Security

Intercom

OneSignal

Text Editing

Intercom

OneSignal

Activity Tracking

Intercom

OneSignal

Social Media Integration

Intercom

OneSignal

Access Controls/Permissions

Intercom

OneSignal

Decision Support

Intercom

OneSignal

Document Management

Intercom

OneSignal

Collaboration Tools

Intercom

OneSignal

Drag & Drop

Intercom

OneSignal

Live Chat

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Self Service Portal

Intercom

OneSignal

Alerts/Notifications

Intercom

OneSignal

Full Text Search

Intercom

OneSignal

Commenting/Notes

Intercom

OneSignal

Discussions/Forums

Intercom

OneSignal

Tagging

Intercom

OneSignal

Widgets

Intercom

OneSignal

Content Management

Intercom

OneSignal

Content Library

Intercom

OneSignal

Multi-Language

Intercom

OneSignal

Calendar Management

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Performance Metrics

Intercom

OneSignal

Appointment Management

Intercom

OneSignal

Real Time Notifications

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Employee Management

Intercom

OneSignal

Queue Management

Intercom

OneSignal

Virtual Assistant

Intercom

OneSignal

Customer History

Intercom

OneSignal

Call Routing

Intercom

OneSignal

SMS Messaging

Intercom

OneSignal

Email Management

Intercom

OneSignal

Voice Mail

Intercom

OneSignal

Call Center Management

Intercom

OneSignal

Knowledge Base Management

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Live Chat

Intercom

OneSignal

Activity Tracking

Intercom

OneSignal

Self Service Portal

Intercom

OneSignal

Alerts/Escalation

Intercom

OneSignal

Auto-Responders

Intercom

OneSignal

Support Ticket Management

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Social Media Integration

Intercom

OneSignal

Contact Management

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Automated Routing

Intercom

OneSignal

Call Center Management

Intercom

OneSignal

Real-Time Chat

Intercom

OneSignal

Performance Metrics

Intercom

OneSignal

Customer Database

Intercom

OneSignal

Self Service Portal

Intercom

OneSignal

SLA Management

Intercom

OneSignal

CRM

Intercom

OneSignal

Real Time Notifications

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Support Ticket Management

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Document Storage

Intercom

OneSignal

Social Media Integration

Intercom

OneSignal

Alerts/Escalation

Intercom

OneSignal

Prioritization

Intercom

OneSignal

Workflow Configuration

Intercom

OneSignal

Ticket Management

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Access Controls/Permissions

Intercom

OneSignal

IT Asset Management

Intercom

OneSignal

Email Management

Intercom

OneSignal

Customer History

Intercom

OneSignal

Interaction Tracking

Intercom

OneSignal

Knowledge Base Management

Intercom

OneSignal

Remote Access/Control

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Drip Campaigns

Intercom

OneSignal

Customizable CTAs

Intercom

OneSignal

Email Marketing

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Customizable Forms

Intercom

OneSignal

ROI Tracking

Intercom

OneSignal

Website Visitor Tracking

Intercom

OneSignal

Lead Capture

Intercom

OneSignal

Marketing Calendar

Intercom

OneSignal

Dynamic Content

Intercom

OneSignal

Event Triggered Actions

Intercom

OneSignal

SMS Marketing

Intercom

OneSignal

AB Testing

Intercom

OneSignal

Lead Qualification

Intercom

OneSignal

Data Import/Export

Intercom

OneSignal

Conversion Tracking

Intercom

OneSignal

Social Marketing

Intercom

OneSignal

Landing Pages

Intercom

OneSignal

Template Management

Intercom

OneSignal

Segmentation

Intercom

OneSignal

Campaign Analytics

Intercom

OneSignal

Lead Generation

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Sales Analytics

Intercom

OneSignal

Lead Management

Intercom

OneSignal

Multi-Campaign

Intercom

OneSignal

Multi-Channel Marketing

Intercom

OneSignal

Marketing Automation

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

CRM

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Template Management

Intercom

OneSignal

Event Triggered Actions

Intercom

OneSignal

AB Testing

Intercom

OneSignal

Image Library

Intercom

OneSignal

Email Tracking

Intercom

OneSignal

Click Tracking

Intercom

OneSignal

Contact Database

Intercom

OneSignal

Dynamic Content

Intercom

OneSignal

Auto-Responders

Intercom

OneSignal

CRM

Intercom

OneSignal

Subscriber Management

Intercom

OneSignal

WYSIWYG Editor

Intercom

OneSignal

Campaign Analytics

Intercom

OneSignal

Contact Management

Intercom

OneSignal

CAN SPAM Compliance

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Multi-Channel Marketing

Intercom

OneSignal

List Management

Intercom

OneSignal

Spam Blocker

Intercom

OneSignal

Drag & Drop

Intercom

OneSignal

Campaign Scheduling

Intercom

OneSignal

Lead Capture

Intercom

OneSignal

Drip Campaigns

Intercom

OneSignal

Landing Pages/Web Forms

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Multi-Campaign

Intercom

OneSignal

eCommerce Integration

Intercom

OneSignal

Customer Journey Mapping

Intercom

OneSignal

GDPR Compliance

Intercom

OneSignal

ROI Tracking

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Pipeline Management

Intercom

OneSignal

Lead Qualification

Intercom

OneSignal

Contact Management

Intercom

OneSignal

Email Marketing

Intercom

OneSignal

Web Forms

Intercom

OneSignal

Lead Capture

Intercom

OneSignal

Contact Database

Intercom

OneSignal

CRM

Intercom

OneSignal

Activity Tracking

Intercom

OneSignal

Event Triggered Actions

Intercom

OneSignal

Campaign Planning

Intercom

OneSignal

Lead Segmentation

Intercom

OneSignal

Lead Management

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Chat/Messaging

Intercom

OneSignal

Prospecting Tools

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Auto-Responders

Intercom

OneSignal

Social Media Integration

Intercom

OneSignal

Conversion Tracking

Intercom

OneSignal

Multi-Channel Marketing

Intercom

OneSignal

Lead Nurturing

Intercom

OneSignal

Email Management

Intercom

OneSignal

Campaign Analytics

Intercom

OneSignal

Drip Campaigns

Intercom

OneSignal

Landing Pages

Intercom

OneSignal

Multi-Campaign

Intercom

OneSignal

Lead Verification

Intercom

OneSignal

Forms Management

Intercom

OneSignal

Lead Scoring

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Transfers/Routing

Intercom

OneSignal

Document Storage

Intercom

OneSignal

Mobile Access

Intercom

OneSignal

Search/Filter

Intercom

OneSignal

Single Sign On

Intercom

OneSignal

Support Ticket Management

Intercom

OneSignal

Screen Sharing

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Proactive Chat

Intercom

OneSignal

Auto-Responders

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Real Time Notifications

Intercom

OneSignal

Offline Form

Intercom

OneSignal

Collaboration Tools

Intercom

OneSignal

CRM

Intercom

OneSignal

Interaction Tracking

Intercom

OneSignal

Transcripts/Chat History

Intercom

OneSignal

Contact Management

Intercom

OneSignal

Geotargeting

Intercom

OneSignal

Chat/Messaging

Intercom

OneSignal

File Sharing

Intercom

OneSignal

Canned Responses

Intercom

OneSignal

Email Management

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Churn Management

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Email Management

Intercom

OneSignal

Social Media Integration

Intercom

OneSignal

CRM

Intercom

OneSignal

Multi-Language

Intercom

OneSignal

Real Time Analytics

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

Content Management

Intercom

OneSignal

Event Triggered Actions

Intercom

OneSignal

Feedback Management

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Customer Database

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Customer Experience Management

Intercom

OneSignal

Communication Management

Intercom

OneSignal

Live Chat

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Visual Analytics

Intercom

OneSignal

Customer History

Intercom

OneSignal

Customer Portal

Intercom

OneSignal

Sentiment Analysis

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Trend Analysis

Intercom

OneSignal

Survey/Poll Management

Intercom

OneSignal

Data Visualization

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Chat/Messaging

Intercom

OneSignal

CRM

Intercom

OneSignal

Feedback Management

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Customer Database

Intercom

OneSignal

SMS Messaging

Intercom

OneSignal

Visual Analytics

Intercom

OneSignal

Email Management

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Complaint Monitoring

Intercom

OneSignal

Customer Experience Management

Intercom

OneSignal

Sentiment Analysis

Intercom

OneSignal

Performance Metrics

Intercom

OneSignal

Social Media Integration

Intercom

OneSignal

Customer Journey Mapping

Intercom

OneSignal

NPS Survey

Intercom

OneSignal

CES Survey

Intercom

OneSignal

CSAT Survey

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Referral Tracking

Intercom

OneSignal

Commission Management

Intercom

OneSignal

Contact Database

Intercom

OneSignal

Lead Qualification

Intercom

OneSignal

Contact Management

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

Access Controls/Permissions

Intercom

OneSignal

Client Management

Intercom

OneSignal

Email Marketing

Intercom

OneSignal

Pipeline Management

Intercom

OneSignal

Lead Management

Intercom

OneSignal

Activity Dashboard

Intercom

OneSignal

Lead Nurturing

Intercom

OneSignal

Interaction Tracking

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Activity Tracking

Intercom

OneSignal

Document Management

Intercom

OneSignal

Appointment Management

Intercom

OneSignal

Alerts/Notifications

Intercom

OneSignal

Calendar Management

Intercom

OneSignal

Lead Generation

Intercom

OneSignal

Lead Distribution

Intercom

OneSignal

Client/Property Matching

Intercom

OneSignal

Task Management

Intercom

OneSignal

Segmentation

Intercom

OneSignal

Lead Capture

Intercom

OneSignal

Email Tracking

Intercom

OneSignal

For Real Estate

Intercom

OneSignal

Property Database

Intercom

OneSignal

Omnichannel Communications

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Contact Management

Intercom

OneSignal

Interaction Tracking

Intercom

OneSignal

Text-to-Win

Intercom

OneSignal

Mobile Keywords

Intercom

OneSignal

SMS Messaging

Intercom

OneSignal

Message Personalization

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Multi-Campaign

Intercom

OneSignal

Automated Responses

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Communication Management

Intercom

OneSignal

Scheduled Messaging

Intercom

OneSignal

Polls/Voting

Intercom

OneSignal

Mass Texting

Intercom

OneSignal

MMS

Intercom

OneSignal

Contact Database

Intercom

OneSignal

Chat/Messaging

Intercom

OneSignal

Campaign Planning

Intercom

OneSignal

2-Way Messaging

Intercom

OneSignal

Live Chat

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Mobile Coupons

Intercom

OneSignal

SMS Marketing

Intercom

OneSignal

Alerts/Notifications

Intercom

OneSignal

Compliance Management

Intercom

OneSignal

Reputation Management

Intercom

OneSignal

Multi-Language

Intercom

OneSignal

QR Codes

Intercom

OneSignal

Reminders

Intercom

OneSignal

Open Rate Tracking

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Natural Language Processing

Intercom

OneSignal

Automated Responses

Intercom

OneSignal

Virtual Assistant

Intercom

OneSignal

Chatbot

Intercom

OneSignal

AI/Machine Learning

Intercom

OneSignal

Query Suggestions

Intercom

OneSignal

Customer Support

Intercom

OneSignal

Language Detection

Intercom

OneSignal

Pre-Configured Bot

Intercom

OneSignal

Code-free Development

Intercom

OneSignal

Automated Routing

Intercom

OneSignal

Augmented Analytics

Intercom

OneSignal

Transfers/Routing

Intercom

OneSignal

Lead Qualification

Intercom

OneSignal

Customizable Branding

Intercom

OneSignal

Lead Capture

Intercom

OneSignal

For Sales/Marketing

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Contextual Guidance

Intercom

OneSignal

Live Chat

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Pre-Configured Bot

Intercom

OneSignal

For Developers

Intercom

OneSignal

Multi-Language

Intercom

OneSignal

Code-free Development

Intercom

OneSignal

Speech Synthesis

Intercom

OneSignal

Sentiment Analysis

Intercom

OneSignal

Speech Recognition

Intercom

OneSignal

Intent Recognition

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Chatbot

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Product Recommendations

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

SMS Messaging

Intercom

OneSignal

Group Messaging

Intercom

OneSignal

Video Chat

Intercom

OneSignal

Human Handover

Intercom

OneSignal

Email Automation

Intercom

OneSignal

Audience Targeting

Intercom

OneSignal

Lead Distribution

Intercom

OneSignal

Chatbot

Intercom

OneSignal

Appointment Scheduling

Intercom

OneSignal

Lead Qualification

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Template Management

Intercom

OneSignal

Workflow Management

Intercom

OneSignal

Third-Party Integrations

Intercom

OneSignal

CRM

Intercom

OneSignal

Interaction Tracking

Intercom

OneSignal

Content Management

Intercom

OneSignal

Activity Dashboard

Intercom

OneSignal

On-Demand Communications

Intercom

OneSignal

Personalization

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Interactive Content

Intercom

OneSignal

Video Support

Intercom

OneSignal

Customer Database

Intercom

OneSignal

Chat/Messaging

Intercom

OneSignal

Reporting & Statistics

Intercom

OneSignal

Batch Communications

Intercom

OneSignal

Customer History

Intercom

OneSignal

Alerts/Notifications

Intercom

OneSignal

Feedback Management

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Dashboard

Intercom

OneSignal

Data Visualization

Intercom

OneSignal

Text Analysis

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Negative Feedback Management

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Real-Time Notifications

Intercom

OneSignal

Knowledge Management

Intercom

OneSignal

Customizable Templates

Intercom

OneSignal

Customizable Fields

Intercom

OneSignal

Survey/Poll Management

Intercom

OneSignal

Feedback Management

Intercom

OneSignal

Customizable Forms

Intercom

OneSignal

Multi-Channel Data Collection

Intercom

OneSignal

NPS Survey Structure

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

User Onboarding

Intercom

OneSignal

In-App Training

Intercom

OneSignal

Surveys & Feedback

Intercom

OneSignal

Audience Targeting

Intercom

OneSignal

Content Creation

Intercom

OneSignal

Data Quality Control

Intercom

OneSignal

Self Service Tools

Intercom

OneSignal

Contextual Guidance

Intercom

OneSignal

Launch Management

Intercom

OneSignal

Multi-Language

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Full Text Search

Intercom

OneSignal

Self Service Portal

Intercom

OneSignal

SEO Management

Intercom

OneSignal

Customizable Branding

Intercom

OneSignal

Feedback Management

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Rich Text Editor

Intercom

OneSignal

Cataloging/Categorization

Intercom

OneSignal

Multi-Language

Intercom

OneSignal

Customizable Templates

Intercom

OneSignal

Collaboration Tools

Intercom

OneSignal

User Management

Intercom

OneSignal

Drag & Drop Editor

Intercom

OneSignal

Mobile Interface

Intercom

OneSignal

WYSIWYG Editor

Intercom

OneSignal

Knowledge Management

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Queue Management

Intercom

OneSignal

Email Management

Intercom

OneSignal

Service Level Agreement (SLA) Management

Intercom

OneSignal

CRM

Intercom

OneSignal

Live Chat

Intercom

OneSignal

Knowledge Base Management

Intercom

OneSignal

Customer Database

Intercom

OneSignal

Reporting/Analytics

Intercom

OneSignal

Multi-Channel Communication

Intercom

OneSignal

Inventory Management

Intercom

OneSignal

Chatbot

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Text-to-Win

Intercom

OneSignal

Push Notifications

Intercom

OneSignal

Mobile Access

Intercom

OneSignal

SMS Marketing

Intercom

OneSignal

Customizable Templates

Intercom

OneSignal

Engagement Tracking

Intercom

OneSignal

Activity Dashboard

Intercom

OneSignal

Email Marketing

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

Contact Management

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

Campaign Analytics

Intercom

OneSignal

Autoresponders

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Geotargeting

Intercom

OneSignal

A/B Testing

Intercom

OneSignal

Notification Scheduling

Intercom

OneSignal

Campaign Management

Intercom

OneSignal

Behavior Tracking

Intercom

OneSignal

Campaign Analytics

Intercom

OneSignal

Web Notifications

Intercom

OneSignal

Customer Segmentation

Intercom

OneSignal

App Notifications

Intercom

OneSignal

SMS Notifications

Intercom

OneSignal

Artificial Intelligence

Intercom

OneSignal

Other Information

Intercom

Cloud Hosted

OneSignal

Cloud Hosted

Intercom

     Web-Based ,      iPhone ,      Android ,

OneSignal

     Web-Based ,      iPhone ,      Android ,      Windows ,      Linux

Intercom

     Per User

OneSignal

     Flat Rate

Intercom

     Email ,      Chat ,      Knowledge Base

OneSignal

     24x7 Support ,      Email ,      Phone ,      Chat ,      Knowledge Base

Intercom

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business

OneSignal

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business