Trying to decide between ConnectWise Automate and MSP360 Managed Backup? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with ConnectWise Automate on the left and MSP360 Managed Backup on the right.
ConnectWise Automate
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MSP360 Managed Backup
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
ConnectWise Automate is a comprehensive remote monitoring and management (RMM) tool designed to streamline IT operations. It excels in automating routine tasks, reducing manual workload, and increasing efficiency. Key features...
Read more about ConnectWise Automate
Software
MSP360 Managed Backup is a robust cloud-based backup solution tailored for managed service providers (MSPs). Developed by MSP360 (formerly Cloudberry Lab), this software facilitates efficient remote management and deployment of...
Read more about MSP360 Managed BackupOpen any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Backup Software category.
| Feature | ConnectWise Automate | MSP360 Managed Backup |
|---|---|---|
| Access Controls/Permissions | Listed | Listed |
| Data Migration | Listed | Listed |
| Document Storage | Listed | Listed |
| Backup Log | Listed | Listed |
| Archiving & Retention | Listed | Listed |
| Email Alerts | Listed | Listed |
| Cloud Backup | Listed | Listed |
| Data Recovery | Listed | Listed |
| File Management | Listed | Listed |
| Data Replication | Listed | Listed |
| Remote Server Options | Listed | Listed |
| Local Server Options | Listed | Listed |
| Incremental Backup | Listed | Listed |
| SSL Security | Listed | Listed |
| Data Synchronization | Listed | Listed |
| Policy Management | Listed | Listed |
| Duplicate Detection | Listed | Listed |
| Backup Scheduling | Listed | Listed |
| Backup and Recovery | Listed | Listed |
| Web Access/Restoration | Listed | Listed |
| Encryption | Listed | Listed |
| Disaster Recovery | Listed | Listed |
| Continuous Backup | Listed | Listed |
| Automatic Backup | Listed | Listed |
| Version Control | Listed | Listed |
| Role-Based Permissions | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the MSP Software category.
| Feature | ConnectWise Automate | MSP360 Managed Backup |
|---|---|---|
| Help Desk Management | Listed | Listed |
| Event Logs | Listed | Listed |
| CRM | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Issue Management | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Billing & Invoicing | Listed | Listed |
| Configuration Management | Listed | Listed |
| Dashboard | Listed | Listed |
| Compliance Management | Listed | Listed |
| Real Time Updates | Listed | Listed |
| Project Management | Listed | Listed |
| Patch Management | Listed | Listed |
| SLA Management | Listed | Listed |
| Remote Monitoring & Management | Listed | Listed |
| Backup and Recovery | Listed | Listed |
| Inventory Management | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Incident Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| Policy Management | Listed | Listed |
| Anti Virus | Listed | Listed |
| IT Asset Tracking | Listed | Listed |
| Task Management | Listed | Listed |
| Real Time Analytics | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Active Directory Integration | Listed | Listed |
| Contract/License Management | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the IT Service Software category.
| Feature | ConnectWise Automate | MSP360 Managed Backup |
|---|---|---|
| Release Management | Listed | Listed |
| Contract/License Management | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Workflow Management | Listed | Listed |
| Service Catalog | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Configuration Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Inventory Management | Listed | Listed |
| Change Management | Listed | Listed |
| Problem Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Task Management | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Resource Allocation & Planning | Listed | Listed |
| Service Request Management | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the Patch Management Software category.
| Feature | ConnectWise Automate | MSP360 Managed Backup |
|---|---|---|
| Alerts/Notifications | Listed | Listed |
| Customization | Listed | Listed |
| Patch Testing | Listed | Listed |
| Dashboard | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Patch Prioritization | Listed | Listed |
| Policy Management | Listed | Listed |
| Automatic Patch Deployment | Listed | Listed |
| Remote Access/Control | Listed | Listed |
| Scheduling | Listed | Listed |
| Remote Update/Installation | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Network Wide Management | Listed | Listed |
| Vulnerability Scanning | Listed | Listed |
| Compliance Management | Listed | Listed |
| Automatic Scans | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the Remote Monitoring and Management Software category.
| Feature | ConnectWise Automate | MSP360 Managed Backup |
|---|---|---|
| Configuration Management | Listed | Listed |
| Task Management | Listed | Listed |
| IT Asset Management | Listed | Listed |
| Remediation Management | Listed | Listed |
| User Management | Listed | Listed |
| Vulnerability Scanning | Listed | Listed |
| Real-time Alerts | Listed | Listed |
| For MSPs | Listed | Listed |
| Policy Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| Network Monitoring | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Audit Trail | Listed | Listed |
| Patch Management | Listed | Listed |
| Mobile Access | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Deployment Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Server Monitoring Software category.
| Feature | ConnectWise Automate | MSP360 Managed Backup |
|---|---|---|
| API | Listed | Listed |
| Inventory Management | Listed | Listed |
| Event Logs | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Capacity Management | Listed | Listed |
| Uptime Reporting | Listed | Listed |
| Web Traffic Reporting | Listed | Listed |
| Alerts/Escalation | Listed | Listed |
| Data Visualization | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Diagnostic Tools | Listed | Listed |
| Performance Monitoring | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to ConnectWise Automate and MSP360 Managed Backup before making a final choice.
Explore other software products that buyers may consider instead of ConnectWise Automate.
Explore other software products that buyers may consider instead of MSP360 Managed Backup.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps ConnectWise Automate and MSP360 Managed Backup in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on ConnectWise Automate and MSP360 Managed Backup.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
