Trying to decide between Bitrix24 and Squaretalk? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Bitrix24 on the left and Squaretalk on the right.
Bitrix24
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Squaretalk
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship...
Read more about Bitrix24
Software
Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels,...
Read more about SquaretalkCompare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
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Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Call Center Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Call Recording | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Call Routing | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Call Logging | Listed | Listed |
| Call Center Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Call Tracking | Listed | Listed |
| Callback Scheduling | Listed | Listed |
| Progressive Dialer | Listed | Not listed |
| Manual Dialer | Listed | Listed |
| Call Transfer | Listed | Listed |
| Voice Mail | Listed | Listed |
| Contact Management | Listed | Listed |
| Inbound Call Center | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Outbound Call Center | Listed | Listed |
| Alerts/Escalation | Listed | Listed |
| CRM | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Scripting | Listed | Listed |
| Caller ID | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Queue Management | Listed | Listed |
| Call Reporting | Listed | Listed |
| Auto-Dialer | Listed | Not listed |
| Blended Call Center | Listed | Listed |
| Predictive Dialer | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Inside Sales Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Lead Capture | Listed | Not listed |
| Email Management | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Lead Qualification | Listed | Listed |
| Lead Management | Listed | Listed |
| Task Management | Listed | Listed |
| Performance Management | Listed | Listed |
| Data Management | Listed | Listed |
| Contact Management | Listed | Listed |
| Meeting Management | Listed | Not listed |
| Call Recording | Listed | Listed |
| Lead Distribution | Listed | Listed |
| CRM | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Auto-Dialer | Listed | Not listed |
| Calendar Management | Listed | Not listed |
| Chat/Messaging | Listed | Listed |
| Reminders | Listed | Listed |
| Call List Management | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Deal Management | Listed | Listed |
| Sales Pipeline Management | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the SMS Marketing Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Contact Management | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Text-to-Win | Listed | Not listed |
| Mobile Keywords | Listed | Not listed |
| SMS Messaging | Listed | Listed |
| Message Personalization | Listed | Listed |
| Campaign Management | Listed | Listed |
| Customer Segmentation | Listed | Not listed |
| Multi-Campaign | Listed | Listed |
| Automated Responses | Listed | Not listed |
| Reporting/Analytics | Listed | Listed |
| Communication Management | Listed | Not listed |
| Scheduled Messaging | Listed | Listed |
| Polls/Voting | Listed | Not listed |
| Mass Texting | Listed | Listed |
| MMS | Listed | Not listed |
| Contact Database | Listed | Listed |
| Chat/Messaging | Listed | Not listed |
| Campaign Planning | Listed | Listed |
| 2-Way Messaging | Listed | Listed |
| Live Chat | Listed | Not listed |
| Engagement Tracking | Listed | Not listed |
| Mobile Coupons | Listed | Not listed |
| SMS Marketing | Listed | Listed |
| Alerts/Notifications | Listed | Not listed |
| Compliance Management | Listed | Not listed |
| Reputation Management | Listed | Listed |
| Multi-Language | Listed | Listed |
| QR Codes | Listed | Not listed |
| Reminders | Listed | Not listed |
| Open Rate Tracking | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Business Phone Systems Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Employee Directory | Listed | Not listed |
| Call Monitoring | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Transfer | Listed | Listed |
| Call Recording | Listed | Listed |
| Voice Mail | Listed | Listed |
| Call Logging | Listed | Listed |
| Mobile Access | Listed | Not listed |
| Call Routing | Listed | Listed |
| Virtual Call Center | Listed | Listed |
| Video Conferencing | Listed | Not listed |
| Queue Management | Listed | Listed |
| Automated Attendant | Listed | Not listed |
| PBX | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Call Recording Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Interaction Tracking | Listed | Listed |
| Call Tagging | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| File Transfer | Listed | Not listed |
| IVR/Voice Recognition | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Recording | Listed | Listed |
| Event Triggered Actions | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Contact Management | Listed | Listed |
| Scheduled Recording | Listed | Not listed |
| Voice Mail | Listed | Listed |
| Call Transcription | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Call Center Management | Listed | Listed |
| Auto-Dialer | Listed | Not listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Cloud Communication Platform Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| File Sharing | Listed | Not listed |
| Fax Management | Listed | Not listed |
| Chat/Messaging | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Recording | Listed | Listed |
| Audio/Video Conferencing | Listed | Listed |
| Call Routing | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Cloud PBX Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Call Routing | Listed | Listed |
| Call Reporting | Listed | Listed |
| Conferencing | Listed | Listed |
| Virtual Extensions | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Video Conferencing | Listed | Not listed |
| Call Tracking | Listed | Listed |
| SIP Trunking | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Call Transfer | Listed | Listed |
| Ring Groups | Listed | Listed |
| Call Center Management | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Queue Management | Listed | Listed |
| Role-Based Permissions | Listed | Listed |
| Fax Management | Listed | Not listed |
| Alerts/Notifications | Listed | Listed |
| Communication Management | Listed | Listed |
| Call List Management | Listed | Listed |
| Customizable Reports | Listed | Listed |
| Call Recording | Listed | Listed |
| Call Disposition | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Contact Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Contact Center Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Automated Routing | Listed | Listed |
| Quality Management | Listed | Listed |
| Queue Management | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Agent Interface | Listed | Listed |
| Chatbot | Listed | Not listed |
| Auto-Dialer | Listed | Not listed |
| Reporting/Analytics | Listed | Listed |
| Workforce Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the IVR Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Call Center Management | Listed | Listed |
| Call Routing | Listed | Listed |
| Voice Mail | Listed | Listed |
| Text to Speech | Listed | Listed |
| Call Recording | Listed | Listed |
| Call Logging | Listed | Listed |
| Survey/Poll Management | Listed | Not listed |
| Callback Scheduling | Listed | Listed |
| Phone Key Input | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Caller ID | Listed | Listed |
| Campaign Management | Listed | Listed |
| Call Disposition | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Auto-Dialer | Listed | Not listed |
| Multi-Channel Communication | Listed | Listed |
| Multiple Scripts | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Voice Customization | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Pre-recorded Messages | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Predictive Dialer Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Lead Management | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Contact Management | Listed | Listed |
| List Management | Listed | Listed |
| Campaign Management | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Call Scheduling | Listed | Listed |
| Call Routing | Listed | Listed |
| Predictive Dialer | Listed | Listed |
| Call Center Management | Listed | Listed |
| Real-Time Reporting | Listed | Listed |
| Call Transfer | Listed | Listed |
| Campaign Specific Caller ID | Listed | Listed |
| FCC Compliance | Listed | Not listed |
| Call Reporting | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Call Recording | Listed | Listed |
| FTC Compliance | Listed | Not listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Softphone Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Call Logging | Listed | Listed |
| Caller ID | Listed | Listed |
| Video Conferencing | Listed | Not listed |
| Call Routing | Listed | Listed |
| Call Recording | Listed | Listed |
| Caller Profiles | Listed | Listed |
| Live Chat | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Telemarketing Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Call Monitoring | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Call Logging | Listed | Listed |
| Campaign Management | Listed | Listed |
| Caller ID | Listed | Listed |
| CRM | Listed | Listed |
| Callback Scheduling | Listed | Listed |
| Outbound Call Center | Listed | Listed |
| Predictive Dialer | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Inbound Call Center | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Call Scripting | Listed | Listed |
| Call Recording | Listed | Listed |
| Call Center Management | Listed | Listed |
| Lead Distribution | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Telephony Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Call Center Management | Listed | Listed |
| Call Transfer | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| VoIP | Listed | Listed |
| Voice Mail | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Caller ID | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Call Recording | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Auto-Dialer | Listed | Not listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Routing | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Unified Communications Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| Reporting & Statistics | Listed | Listed |
| Call Routing | Listed | Listed |
| Mobile Access | Listed | Not listed |
| Contact Management | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Voice Mail | Listed | Listed |
| Multi-User Collaboration | Listed | Listed |
| Two-Way Audio & Video | Listed | Not listed |
| File Sharing | Listed | Not listed |
| Multi-Channel Communication | Listed | Listed |
| Call Recording | Listed | Listed |
| Screen Sharing | Listed | Not listed |
| Task Management | Listed | Not listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the VoIP Software category.
| Feature | Bitrix24 | Squaretalk |
|---|---|---|
| IVR/Voice Recognition | Listed | Listed |
| Call Screening | Listed | Listed |
| Caller ID | Listed | Listed |
| Call Routing | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Contact Management | Listed | Listed |
| SIP Trunking | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Call Recording | Listed | Listed |
| Call Center Management | Listed | Listed |
| Call Transfer | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Mobile Access | Listed | Not listed |
| Voice Mail | Listed | Listed |
| Call Tracking | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Bitrix24 and Squaretalk before making a final choice.
Explore other software products that buyers may consider instead of Bitrix24.
Explore other software products that buyers may consider instead of Squaretalk.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Bitrix24 and Squaretalk in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Bitrix24 and Squaretalk.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
