WhatsApp Flows Overview

WhatsApp Flows is a customer engagement software designed to help businesses connect with their customers through the world’s most popular messaging app, WhatsApp. With WhatsApp Flows, companies can create automated, personalized conversations that engage customers, resolve inquiries, and drive conversions. The platform allows businesses to design and automate workflows for customer service, marketing campaigns, order updates, and feedback collection, all within the WhatsApp environment. Using drag-and-drop functionality, businesses can build interactive flows that guide customers through self-service processes or connect them with human agents when needed. WhatsApp Flows also features integration with CRMs, e-commerce platforms, and payment gateways, enabling businesses to offer seamless customer experiences, including order tracking, product recommendations, and direct payments. The software’s analytics and reporting tools provide valuable insights into customer interactions, helping businesses optimize their messaging strategy and improve customer satisfaction. Whether you’re managing customer support, marketing, or sales, WhatsApp Flows allows you to leverage the power of instant messaging to foster meaningful customer relationships and enhance your business operations.

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Contact Details

  • Vendor Name BizMagnets
  • Founded
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Information Technology & Services, Marketing & Advertising

WhatsApp Flows Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis

WhatsApp Flows Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

WhatsApp Flows FAQs

WhatsApp Flows is a customer engagement software designed to help businesses connect with their customers through the world’s most popular messaging app, WhatsApp. With WhatsApp Flows, companies can create automated, personalized conversations that engage customers, resolve inquiries, and drive conversions. The platform allows businesses to design and automate workflows for customer service, marketing campaigns, order updates, and feedback collection, all within the WhatsApp environment. Using drag-and-drop functionality, businesses can build interactive flows that guide customers through self-service processes or connect them with human agents when needed. WhatsApp Flows also features integration with CRMs, e-commerce platforms, and payment gateways, enabling businesses to offer seamless customer experiences, including order tracking, product recommendations, and direct payments. The software’s analytics and reporting tools provide valuable insights into customer interactions, helping businesses optimize their messaging strategy and improve customer satisfaction. Whether you’re managing customer support, marketing, or sales, WhatsApp Flows allows you to leverage the power of instant messaging to foster meaningful customer relationships and enhance your business operations.

  • No, WhatsApp Flows does not offer a free version.

  • Yes, WhatsApp Flows offers a free trial.

  • No, Credit Card details are not required for the WhatsApp Flows trial.

  • No, WhatsApp Flows does not offer an API.

  • WhatsApp Flows supports the following languages:
    • English

  • Following are the typical users of the WhatsApp Flows:
    • Self-Employed , Small-Business , Midsize-Business

  • WhatsApp Flows supports the following deployment:
    • Cloud Hosted

  • WhatsApp Flows supports the following devices and operating systems:
    • Web-Based