Voicent Predictive Dialer

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Voicent Predictive Dialer Evaluation Snapshot

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User RatingNot rated yet
Starting Price$385 / feautre
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Voicent Predictive Dialer Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Voicent Predictive Dialer

Voicent Predictive Dialer is a powerful call center software designed to increase the efficiency of outbound calling campaigns by automating the dialing process. The software uses predictive algorithms to dial multiple phone numbers simultaneously, connecting agents only when a live person answers. This minimizes idle time for agents and maximizes the number of conversations they can have during a shift. Voicent Predictive Dialer integrates with CRM systems, ensuring that agents have access to relevant customer information during calls, allowing for more personalized interactions. The software also supports call recording, reporting, and analytics, providing managers with insights into agent performance and campaign effectiveness. With its user-friendly interface and customizable features, Voicent Predictive Dialer is ideal for businesses looking to optimize their outbound call campaigns, improve agent productivity, and boost overall sales and customer engagement.
Company Voicent Communications
Founded 2001
Headquarters United States
Employees NA

Support

Email Phone FAQs/Forum

Training

Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Automotive Education Management Medical Practice Wholesale
Category-Based Capabilities

Voicent Predictive Dialer Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Predictive Dialer Software 20 selected features Open category ↗
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Telephony Software 14 selected features Open category ↗
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

Voicent Predictive Dialer Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Not available
Basic
$385 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Voicent Predictive Dialer FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Voicent Predictive Dialer is a powerful call center software designed to increase the efficiency of outbound calling campaigns by automating the dialing process. The software uses predictive algorithms to dial multiple phone numbers simultaneously, connecting agents only when a live person answers. This minimizes idle time for agents and maximizes the number of conversations they can have during a shift. Voicent Predictive Dialer integrates with CRM systems, ensuring that agents have access to relevant customer information during calls, allowing for more personalized interactions. The software also supports call recording, reporting, and analytics, providing managers with insights into agent performance and campaign effectiveness. With its user-friendly interface and customizable features, Voicent Predictive Dialer is ideal for businesses looking to optimize their outbound call campaigns, improve agent productivity, and boost overall sales and customer engagement.

  • Yes, Voicent Predictive Dialer offers a free version.

  • Yes, Voicent Predictive Dialer offers a free trial.

  • No, Credit Card details are not required for the Voicent Predictive Dialer trial.

  • Voicent Predictive Dialer offers the following pricing plans & packages:

    Basic

    $385 Per Feature

  • No, Voicent Predictive Dialer does not offer an API.

  • Voicent Predictive Dialer offers support with the following options:
    • Email , Phone , FAQs/Forum

  • Voicent Predictive Dialer offers training with the following options:
    • Videos

  • Voicent Predictive Dialer supports the following languages:
    • English

  • Following are the typical users of the Voicent Predictive Dialer:
    • Self-Employed , Small-Business , Midsize-Business

  • Voicent Predictive Dialer supports the following deployment:
    • Cloud Hosted

  • Voicent Predictive Dialer supports the following devices and operating systems:
    • Web-Based
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