Verint Forecasting and Scheduling

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Verint Forecasting and Scheduling Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Verint Forecasting and Scheduling

Verint Forecasting and Scheduling is an employee scheduling software that helps businesses optimize workforce management by forecasting demand and efficiently scheduling staff. Designed for contact centers, retail, and service-based industries, Verint allows managers to predict customer demand based on historical data, seasonal trends, and other factors. This enables businesses to ensure they have the right number of employees scheduled at any given time, reducing overstaffing or understaffing issues. The software also includes scheduling automation, which can automatically assign shifts based on employee availability, skills, and labor laws. Verint’s real-time monitoring tools allow managers to track attendance, shift changes, and employee performance, ensuring that staffing levels meet operational needs. With detailed reporting and analytics, businesses can improve labor cost control, enhance customer service, and boost employee satisfaction by creating more efficient and balanced schedules.
Company Verint
Founded 2004
Headquarters United States
Employees NA

Support

Email Phone Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 7 industries available
Advertising & Marketing Banking Computer Software Financial Services Information Technology & Services Management Consulting Retail
Category-Based Capabilities

Verint Forecasting and Scheduling Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Data Analysis Software 28 selected features Open category ↗ ⌄
Data Discovery Reporting & Statistics Multiple Data Sources Data Storage Management Predictive Analytics Visual Analytics Customizable Reports Data Mapping Ad hoc Analysis Visual Discovery Data Visualization Data Import/Export Performance Metrics Dashboard Drag & Drop Alerts/Notifications Search/Filter Charting Data Extraction Sales Trend Analysis Metadata Management Widgets Data Connectors Forecasting Sentiment Analysis Self Service Data Preparation Self-service Analytics User Management
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Employee Scheduling Software 27 selected features Open category ↗ ⌄
Vacation/Leave Tracking Employee Scheduling Sick Leave Tracking Messaging Reporting/Analytics Clock In/Out Reminders Mobile Alerts Schedule Distribution Payroll Management Timesheet Management Employee Portal Shift Swapping Calendar Management Self Service Portal Availability Management Real Time Updates GPS Employee Management Multi-Location Task Scheduling Overtime Calculation Access Controls/Permissions Employee Database Compliance Management Activity Tracking Attendance Management
Data Visualization Software 21 selected features Open category ↗ ⌄
Data Management Data Import/Export Ad hoc Reporting Data Visualization Customizable Reports Access Controls/Permissions Visual Discovery Search/Filter Multiple Data Sources Activity Dashboard Visual Analytics Collaboration Tools Data Connectors Data Mapping Trend Analysis Reporting & Statistics Predictive Analytics Dashboard Creation Drag & Drop Real Time Reporting Historical Reporting
Call Center Workforce Management Software 16 selected features Open category ↗ ⌄
Employee Scheduling Labor Forecasting Performance Metrics Productivity Analysis Reporting/Analytics Agent Interface Call Recording Compliance Management Customer Experience Management Queue Management Employee Coaching Tools Quality Management Leave Tracking Call Monitoring For Call Centers Intraday Management
Contact Center Quality Assurance Software 15 selected features Open category ↗ ⌄
Quality Management Employee Coaching Tools Customer Experience Management Call Recording Reporting/Analytics Process/Workflow Automation Third-Party Integrations Multi-Channel Communication Activity Dashboard KPI Monitoring Multiple Scoring Models Customer Surveys Feedback Management Agent Interface Sentiment Analysis
Reporting Software 19 selected features Open category ↗ ⌄
Forecasting OLAP Customizable Dashboard Visual Analytics Multiple Data Sources Performance Metrics Data Import/Export Financial Reporting Real-Time Reporting Drag & Drop Access Controls/Permissions Ad hoc Query Scheduled/Automated Reports Search/Filter Third-Party Integrations Sales Reports Marketing Reports Data Connectors Collaboration Tools
Sales Coaching Software 12 selected features Open category ↗ ⌄
Learning Paths/Tracks Goal Setting/Tracking Call Recording Assessment Management Performance Metrics Gamification Onboarding Training Management Learning Management Built-in Course Authoring Third-Party Integrations AI/Machine Learning
Screen Recording Software 11 selected features Open category ↗ ⌄
Screen Recording Backup and Recovery Collaboration Tools Speech-to-Text Analysis Audio Capture File Sharing Multi-Screen Recording Annotations Screen Capture YouTube Uploading Video Editing
Pricing Information

Verint Forecasting and Scheduling Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
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Frequently Asked Questions

Verint Forecasting and Scheduling FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Verint Forecasting and Scheduling is an employee scheduling software that helps businesses optimize workforce management by forecasting demand and efficiently scheduling staff. Designed for contact centers, retail, and service-based industries, Verint allows managers to predict customer demand based on historical data, seasonal trends, and other factors. This enables businesses to ensure they have the right number of employees scheduled at any given time, reducing overstaffing or understaffing issues. The software also includes scheduling automation, which can automatically assign shifts based on employee availability, skills, and labor laws. Verint’s real-time monitoring tools allow managers to track attendance, shift changes, and employee performance, ensuring that staffing levels meet operational needs. With detailed reporting and analytics, businesses can improve labor cost control, enhance customer service, and boost employee satisfaction by creating more efficient and balanced schedules.

  • No, Verint Forecasting and Scheduling does not offer a free version.

  • Yes, Verint Forecasting and Scheduling offers a free trial.

  • No, Credit Card details are not required for the Verint Forecasting and Scheduling trial.

  • No, Verint Forecasting and Scheduling does not offer an API.

  • Verint Forecasting and Scheduling offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Verint Forecasting and Scheduling offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Verint Forecasting and Scheduling supports the following languages:
    • English

  • Following are the typical users of the Verint Forecasting and Scheduling:
    • Self-Employed , Small-Business , Midsize-Business

  • Verint Forecasting and Scheduling supports the following deployment:
    • Cloud Hosted

  • Verint Forecasting and Scheduling supports the following devices and operating systems:
    • Web-Based
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