Vergic

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Vergic Evaluation Snapshot

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User RatingNot rated yet
Starting Price€35 / user
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersNorway
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Product Overview

Vergic Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Vergic

Vergic is a live chat software solution designed to improve customer service and support by offering real-time communication through live chat. The platform allows businesses to engage with customers directly on their website, providing immediate assistance and resolving issues quickly. Vergic’s live chat capabilities are enhanced with AI-powered chatbots, which can answer common queries and route complex requests to human agents. The software also integrates with customer relationship management (CRM) systems, allowing agents to access customer data and provide personalized support. With its customizable chat widgets and multi-channel support, Vergic helps businesses enhance customer satisfaction and increase conversions by delivering prompt and efficient service.
Company Puzzel
Founded NA
Headquarters Norway
Employees NA

Support

Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Accounting Government Administration Real Estate
Category-Based Capabilities

Vergic Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Customer Engagement Software 22 selected features Open category ↗
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Lead Management Software 28 selected features Open category ↗
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management
Conversational AI Platform Software 13 selected features Open category ↗
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
Pricing Information

Vergic Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency EUR (€)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Basic
€35 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

Vergic FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Vergic is a live chat software solution designed to improve customer service and support by offering real-time communication through live chat. The platform allows businesses to engage with customers directly on their website, providing immediate assistance and resolving issues quickly. Vergic’s live chat capabilities are enhanced with AI-powered chatbots, which can answer common queries and route complex requests to human agents. The software also integrates with customer relationship management (CRM) systems, allowing agents to access customer data and provide personalized support. With its customizable chat widgets and multi-channel support, Vergic helps businesses enhance customer satisfaction and increase conversions by delivering prompt and efficient service.

  • No, Vergic does not offer a free version.

  • Yes, Vergic offers a free trial.

  • No, Credit Card details are not required for the Vergic trial.

  • Vergic offers the following pricing plans & packages:

    Basic

    €35 Per User

  • Vergic supports the following payment frequencies:

    • Monthly Subscription

  • No, Vergic does not offer an API.

  • Vergic offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Vergic offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Vergic supports the following languages:
    • English

  • Following are the typical users of the Vergic:
    • Self-Employed , Small-Business , Midsize-Business

  • Vergic supports the following deployment:
    • Cloud Hosted , On-Premise

  • Vergic supports the following devices and operating systems:
    • Web-Based , Windows , Linux
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