Tekmetric

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Tekmetric

"Auto repair shops tend to rely on Tekmetric because it helps manage the day-to-day flow of a busy shop without adding unnecessary complexity. Tracking repair orders, monitoring technician progress, and keeping customers informed becomes much easier when everything sits in one place. Shop owners also appreciate having clearer visibility into job profitability and performance. That said, very small or single-bay operations may find some features more than they actually need for their workload."
Decision Snapshot

Tekmetric Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$99 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Tekmetric Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Tekmetric

Tekmetric is an advanced auto repair software specifically designed to streamline operations for automotive repair shops and service centers. This platform offers a comprehensive suite of tools for managing customer interactions, tracking repairs, and optimizing workflows, all from a single interface. Tekmetric enables users to create detailed estimates, track parts inventory, and manage invoices with ease. The software’s scheduling feature allows service advisors to allocate resources effectively and ensure timely completion of jobs. Additionally, Tekmetric provides robust reporting capabilities, offering insights into shop performance, technician efficiency, and customer satisfaction metrics. With built-in communication tools, shops can keep customers informed about the status of their vehicles, fostering transparency and trust. By adopting Tekmetric, auto repair businesses can improve operational efficiency, enhance customer service, and drive growth through better management of their repair processes.
Company Tekmetric
Founded 2015
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Automotive

Why Choose Tekmetric

Problem it Solves

  • Problem it Solves Streamlining Auto Repair Shop Management For Efficiency And Profitability

Target Users

  • Target Users Auto Repair Shop Owners
  • Target Users Service Managers
  • Target Users Automotive Technicians
  • Target Users Shop Administrators
  • Target Users Business Analysts

Core Use Case

  • Core Use Case Track Vehicle Service History
  • Core Use Case Manage Customer Appointments
  • Core Use Case Generate Detailed Reports
  • Core Use Case Monitor Inventory Levels
  • Core Use Case Streamline Communication With Customers

USP

  • USP Streamline Auto Shop Operations With Tekmetric's All-in-one Management Software

Pros

  • Pros Cloud-based shop management built specifically for auto repair businesses
  • Pros Real-time reporting gives owners clear visibility into daily performance
  • Pros Digital vehicle inspections speed up technician-to-customer communication noticeably
  • Pros Parts ordering and inventory tracking handled inside one platform
  • Pros Customer approval process goes fully digital, reducing phone tag significantly
  • Pros Integrates with popular accounting tools like QuickBooks without friction
  • Pros Technician scorecards help shops identify top performers and training gaps

Cons

  • Cons Reporting customization options feel limited for data-heavy shop operations
  • Cons Pricing climbs noticeably as additional users or locations get added
  • Cons Onboarding new technicians takes more hands-on effort than expected
  • Cons Mobile experience feels less capable compared to the full desktop version
Editorial Buyer Guidance

Who Is Tekmetric Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Auto Repair Shop Management For Efficiency And Profitability

Target Users

  • Auto Repair Shop Owners
  • Service Managers
  • Automotive Technicians
  • Shop Administrators
  • Business Analysts

Core Use Cases

  • Track Vehicle Service History
  • Manage Customer Appointments
  • Generate Detailed Reports
  • Monitor Inventory Levels
  • Streamline Communication With Customers

Unique Selling Point

Streamline Auto Shop Operations With Tekmetric's All-in-one Management Software

Strengths and Limitations

Tekmetric Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based shop management built specifically for auto repair businesses
  • Real-time reporting gives owners clear visibility into daily performance
  • Digital vehicle inspections speed up technician-to-customer communication noticeably
  • Parts ordering and inventory tracking handled inside one platform
  • Customer approval process goes fully digital, reducing phone tag significantly
  • Integrates with popular accounting tools like QuickBooks without friction
  • Technician scorecards help shops identify top performers and training gaps
!

Cons

  • Reporting customization options feel limited for data-heavy shop operations
  • Pricing climbs noticeably as additional users or locations get added
  • Onboarding new technicians takes more hands-on effort than expected
  • Mobile experience feels less capable compared to the full desktop version
Category-Based Capabilities

Tekmetric Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Auto Repair Software 18 selected features Open category ↗ ⌄
Reporting & Statistics Reminders Inspection Management Service History Appointment Scheduling Communication Management Estimating Third-Party Integrations Employee Scheduling Customer Database Labor Rates Accounting Customer History CRM Maintenance Scheduling Order Management VIN Lookup Point of Sale (POS)
Connected Applications

Tekmetric Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Tekmetric Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Start
$99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Tekmetric Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Tekmetric Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Brantan J.
Brantan J. Shop foreman

All-in-One Solution for Auto Repair Shops

Overall, Tekmetric is a great software that covers everything an auto repair shop needs. It’s easy to use and works well even in a busy environment, making daily operations much smoother. The only minor issue we’ve faced is with the Partstech integration, which occasionally has some problems. Still, it’s a very reliable and helpful tool for managing a shop efficiently.

Reviewed on March, 2025
Zach M.
Zach M. Assistant Service Manager

Next-Level Efficiency for Auto Repairs

Switching to Tekmetric after years of using older systems feels like moving into the future. I love how everything integrates so smoothly, especially the parts catalogs, which saves me a lot of time when estimating repairs. The app itself could use some improvements, but since Tekmetric works well as a mobile website, it hasn’t been an issue. Overall, it’s a huge time-saver and makes managing repairs much easier.

Reviewed on November, 2024
Alternative Products

Top Tekmetric Alternatives

Explore leading products commonly evaluated alongside Tekmetric.

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Frequently Asked Questions

Tekmetric FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Tekmetric is an advanced auto repair software specifically designed to streamline operations for automotive repair shops and service centers. This platform offers a comprehensive suite of tools for managing customer interactions, tracking repairs, and optimizing workflows, all from a single interface. Tekmetric enables users to create detailed estimates, track parts inventory, and manage invoices with ease. The software’s scheduling feature allows service advisors to allocate resources effectively and ensure timely completion of jobs. Additionally, Tekmetric provides robust reporting capabilities, offering insights into shop performance, technician efficiency, and customer satisfaction metrics. With built-in communication tools, shops can keep customers informed about the status of their vehicles, fostering transparency and trust. By adopting Tekmetric, auto repair businesses can improve operational efficiency, enhance customer service, and drive growth through better management of their repair processes.

  • No, Tekmetric does not offer a free version.

  • Yes, Tekmetric offers a free trial.

  • No, Credit Card details are not required for the Tekmetric trial.

  • Tekmetric offers the following pricing plans & packages:

    Start

    $99 Per Month

  • Tekmetric supports the following payment frequencies:

    • Monthly Subscription

  • No, Tekmetric does not offer an API.

  • Tekmetric can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Google Workspace , Microsoft Outlook , Shopify , Zapier

  • Tekmetric offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Tekmetric offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Tekmetric supports the following languages:
    • English

  • Following are the typical users of the Tekmetric:
    • Self-Employed , Small-Business , Midsize-Business

  • Tekmetric supports the following deployment:
    • Cloud Hosted

  • Tekmetric supports the following devices and operating systems:
    • Web-Based
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