STAY Overview

STAY is a versatile Live Chat Software that enhances customer support by enabling real-time communication between businesses and their clients. Designed to improve engagement and satisfaction, STAY provides customizable chat widgets that can be embedded on websites, making it easy for visitors to reach support agents instantly. The software offers automated responses, queue management, and conversation history, ensuring efficient and personalized customer interactions. STAY’s analytics dashboard provides insights into chat performance, enabling businesses to track response times, agent effectiveness, and customer satisfaction. Integration with popular CRM and helpdesk platforms allows businesses to manage and retain customer information seamlessly. Ideal for customer service teams, e-commerce sites, and SaaS providers, STAY supports prompt assistance and helps convert inquiries into sales. By fostering direct engagement, STAY enhances customer relationships and promotes brand loyalty.

Read More

Contact Details

  • Vendor Name STAY
  • Founded
  • Location Spain

Support

    NA


Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Spanish


Industries

Education Management, Hospital & Health Care, Marketing & Advertising, Non-profit Organization Management, Telecommunications

STAY Features

  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback

STAY Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

STAY FAQs

  • No, STAY does not offer a free version.

  • Yes, STAY offers a free trial.

  • No, Credit Card details are not required for the STAY trial.

  • No, STAY does not offer an API.

  • STAY offers training with the following options:
    • In-person , Documentation

  • STAY supports the following languages:
    • English , Spanish

  • Following are the typical users of the STAY:
    • Self-Employed , Small-Business , Midsize-Business

  • STAY supports the following deployment:
    • Cloud Hosted

  • STAY supports the following devices and operating systems:
    • Web-Based