SmartInbox

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SmartInbox Evaluation Snapshot

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User RatingNot rated yet
Starting Price$9 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersPoland
✎
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Product Overview

SmartInbox Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SmartInbox

SmartInbox is an innovative live chat software that enables businesses to provide real-time customer support and engagement on their websites. With SmartInbox, support teams can respond to customer inquiries instantly, improving customer satisfaction and conversion rates. The platform features automated chatbots, custom greetings, and canned responses, allowing teams to handle multiple queries efficiently while maintaining a personalized experience. SmartInbox also integrates with CRM systems, capturing valuable customer information and enabling agents to access past interactions quickly. Additionally, it offers insightful analytics on chat volume, response times, and customer satisfaction, helping businesses optimize their support strategy. SmartInbox is perfect for companies looking to enhance their customer service, build stronger relationships, and boost sales by providing fast, reliable support through a user-friendly interface.
Company User.com
Founded 2015
Headquarters Poland
Employees NA

Support

Knowledge Base FAQs/Forum

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Health Internet Real Estate
Category-Based Capabilities

SmartInbox Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
Pricing Information

SmartInbox Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$9 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

SmartInbox FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SmartInbox is an innovative live chat software that enables businesses to provide real-time customer support and engagement on their websites. With SmartInbox, support teams can respond to customer inquiries instantly, improving customer satisfaction and conversion rates. The platform features automated chatbots, custom greetings, and canned responses, allowing teams to handle multiple queries efficiently while maintaining a personalized experience. SmartInbox also integrates with CRM systems, capturing valuable customer information and enabling agents to access past interactions quickly. Additionally, it offers insightful analytics on chat volume, response times, and customer satisfaction, helping businesses optimize their support strategy. SmartInbox is perfect for companies looking to enhance their customer service, build stronger relationships, and boost sales by providing fast, reliable support through a user-friendly interface.

  • No, SmartInbox does not offer a free version.

  • Yes, SmartInbox offers a free trial.

  • No, Credit Card details are not required for the SmartInbox trial.

  • SmartInbox offers the following pricing plans & packages:

    Basic

    $9 Per Month

  • SmartInbox supports the following payment frequencies:

    • Monthly Subscription

  • No, SmartInbox does not offer an API.

  • SmartInbox offers support with the following options:
    • Knowledge Base , FAQs/Forum

  • SmartInbox supports the following languages:
    • English

  • Following are the typical users of the SmartInbox:
    • Self-Employed , Small-Business , Midsize-Business

  • SmartInbox supports the following deployment:
    • Cloud Hosted

  • SmartInbox supports the following devices and operating systems:
    • Web-Based
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