ShiftCare
Claim ProfileCare Management Software for Home Health Care Agencies.
SoftwareWorld Editorial Review
Why SoftwareWorld Chooses ShiftCare
"Care providers and disability support businesses often turn to ShiftCare because it helps manage client scheduling and care documentation in a way that suits the day-to-day reality of support work. Coordinators can handle shift planning, staff assignments, and client notes without juggling multiple tools. It works well for teams that need to stay organized across multiple locations or clients. However, businesses outside the care and disability sector may find it too specialized for their needs."
Decision Snapshot
ShiftCare Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
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Editorial Independence
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
ShiftCare Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose ShiftCare
Problem it Solves
-
Streamlining Care Management For Healthcare Providers And Improving Patient Outcomes
Target Users
-
Home Care Providers
-
Disability Support Workers
-
Aged Care Facility Managers
-
Family Caregivers
-
Healthcare Administrators
Core Use Case
-
Streamline Care Coordination
-
Enhance Caregiver Communication
-
Simplify Scheduling And Rostering
-
Monitor Client Progress
-
Manage Billing And Invoicing
USP
-
Empowering Caregivers With Seamless Scheduling And Communication Tools
Pros
-
Cloud-based setup means care teams can start quickly
-
Scheduling tools handle recurring shifts without manual re-entry each week
-
Client profiles store care plans, documents, and notes in one place
-
Built specifically for disability and aged care providers, not generic businesses
-
Mobile app lets carers log visits and notes on the go
-
Invoicing connects directly to shifts, reducing billing errors noticeably
-
NDIS and Medicaid funding workflows are baked into the platform
-
Reporting gives coordinators real visibility into care delivery and compliance
Cons
-
Reporting tools feel limited for teams needing deeper operational insights
-
Mobile experience doesn't fully match the depth of desktop features
-
Pricing climbs noticeably as team size and care plans grow
-
New users often need extra time adjusting to the workflow
Editorial Buyer Guidance
Who Is ShiftCare Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlining Care Management For Healthcare Providers And Improving Patient OutcomesTarget Users
- Home Care Providers
- Disability Support Workers
- Aged Care Facility Managers
- Family Caregivers
- Healthcare Administrators
Core Use Cases
- Streamline Care Coordination
- Enhance Caregiver Communication
- Simplify Scheduling And Rostering
- Monitor Client Progress
- Manage Billing And Invoicing
Unique Selling Point
Empowering Caregivers With Seamless Scheduling And Communication Tools
Strengths and Limitations
ShiftCare Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Cloud-based setup means care teams can start quickly
- Scheduling tools handle recurring shifts without manual re-entry each week
- Client profiles store care plans, documents, and notes in one place
- Built specifically for disability and aged care providers, not generic businesses
- Mobile app lets carers log visits and notes on the go
- Invoicing connects directly to shifts, reducing billing errors noticeably
- NDIS and Medicaid funding workflows are baked into the platform
- Reporting gives coordinators real visibility into care delivery and compliance
!
Cons
- Reporting tools feel limited for teams needing deeper operational insights
- Mobile experience doesn't fully match the depth of desktop features
- Pricing climbs noticeably as team size and care plans grow
- New users often need extra time adjusting to the workflow
Sponsored Products
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Sponsored placements are paid positions and do not influence ShiftCare profile information, SoftwareWorld’s editorial assessment, or user reviews.
Category-Based Capabilities
ShiftCare Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Healthcare CRM Software 30 selected features Open category ↗ ⌄
Patient Communications
Alerts/Notifications
Self Service Portal
Records Management
Social Media Integration
Patient Management
Document Management
Predictive Analytics
Lead Management
Live Chat
Forms Management
Physician Management
Contact Management
Client Portal
Forecasting
Chat/Messaging
Appointment Management
Task Management
Referral Tracking
Medical History Records
Campaign Management
Marketing Automation
Calendar Management
Automated Scheduling
Audience Targeting
Email Management
HIPAA Compliant
Multi-Location
Pipeline Management
Billing & Invoicing
Appointment Scheduling Software 20 selected features Open category ↗ ⌄
Automated Scheduling
Appointment Management
Customer Database
Credit Card Processing
Client Portal
Electronic Payments
Billing & Invoicing
Recurring Appointments
Client Management
Online Payments
Calendar Management
Multi-Location
SMS Messaging
Group Scheduling
Online Booking
Website Integration
Availability Management
Mobile Access
Booking Management
Email Management
Assisted Living Software 15 selected features Open category ↗ ⌄
Compliance Management
Document Management
Assessment Management
Meal/Nutrition Management
Medication History
Reporting & Statistics
Charting
Incident Management
Care Plan Management
Staff Management
Communication Management
Medical Billing
Scheduling
Patient Records Management
Point of Care System
Home Care Software 14 selected features Open category ↗ ⌄
Mobile Access
Insurance Management
Care Plan Management
Patient Records Management
Activity Dashboard
Scheduling
Compliance Management
Electronic Signature
Reporting & Statistics
Payroll Management
Employee Management
Client Management
Calendar Management
Task Management
Home Health Care Software 12 selected features Open category ↗ ⌄
Electronic Signature
Payroll Management
Task Management
Time Tracking by Client
Care Plan Management
Reporting & Statistics
Claims Management
Calendar Management
Mobile Access
Compliance Management
Patient Records Management
Billing & Invoicing
Medical Scheduling Software 12 selected features Open category ↗ ⌄
Recurring Appointments
Reminders
Multi-Location
Calendar Management
Self Service Portal
Appointment Management
Patient Records Management
Faculty/Staff Management
Reporting & Statistics
Third-Party Integrations
HIPAA Compliant
Billing & Invoicing
Nurse Scheduling Software 16 selected features Open category ↗ ⌄
Overtime Calculation
Multi-Location
Float Pool Management
Shift Scheduling
Reporting & Statistics
Online Scheduling
Mobile Access
Skills Tracking
Automated Scheduling
Alerts/Notifications
Shift Swapping
Calendar Management
Vacation/Leave Tracking
Payroll Management
Messaging/Shift Dispatching
API
Patient Case Management Software 20 selected features Open category ↗ ⌄
Referral Management
Eligibility Verification
Case List Management
HIPAA Compliant
Patient Management
Treatment Planning
Medical History Records
Candidate Profiles
Document Management
Task Management
Payment Processing
Patient Records Management
Calendar Management
Billing & Invoicing
Activity Dashboard
Progress Reports
Appointment Management
Charting
Reporting & Statistics
Case Management
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling
Online Booking
Reporting & Statistics
Availability Management
Group Scheduling
Automated Scheduling
Multi-Location
Self Service Portal
Calendar Management
Customer Database
Timesheet Management
Access Controls/Permissions
Room Booking
Appointment Scheduling
Calendar Sync
Alerts/Notifications
Third-Party Integrations
Mobile Access
Reminders
Booking Management
Task Scheduling
Connected Applications
ShiftCare Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Outlook
Microsoft Teams
QuickBooks Online
Slack
Zoom Meetings
Xero
MYOB
Pricing Information
ShiftCare Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$8 .00
Per Month
Professional
$13
Per Month
Premium
$20
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a ShiftCare Review ↗
ShiftCare Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Ruth Esther L.
CEO
Reliable and Always Improving
We’ve been using ShiftCare for nearly seven years and have seen so many improvements over time. I really appreciate the prompt support and the ongoing updates that make the software better and more efficient. The tools are very user-friendly, and chat support is always quick to help. It would be great if we could fill in care plans directly in the software instead of uploading them as attachments, but overall it’s a fantastic tool.
Reviewed on February, 2025
Karen F.
Manager
Intuitive and Supportive Platform
My experience with ShiftCare has been extremely positive. I set it up for my organization and could reach the Support Team immediately whenever I had questions. The Help Centre has clear videos and guides for new users, and the team is remarkable with their quick responses and issue resolution. ShiftCare feels intuitive, and the workflows flow naturally, helping staff maintain consistent practices. It would be great to have folder options in the documents section and a red alert at the top of the page to flag high-risk information, but overall it’s a fantastic platform.
Reviewed on October, 2024
Alternative Products
View All ShiftCare Alternatives ↗
Top ShiftCare Alternatives
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Frequently Asked Questions
ShiftCare FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
ShiftCare is an intuitive and comprehensive software designed to simplify the management of care services. It's user-friendly, making it easy for healthcare providers to schedule and manage appointments efficiently. The software offers real-time updates and notifications, ensuring everyone stays informed about schedule changes or important client updates. With ShiftCare, documentation is streamlined; care workers can easily record notes and update client information on the go. Its billing and invoicing features are straightforward, reducing administrative workload. ShiftCare also includes robust reporting tools, providing valuable insights into operations and client care. It's mobile-friendly, allowing caregivers to access information from anywhere, enhancing communication and service delivery in the healthcare sector.
- No, ShiftCare does not offer a free version.
- No, ShiftCare does not offer any free trial.
-
ShiftCare offers the following pricing plans & packages:
Basic
$8 .00 Per Month
Professional
$13 Per Month
Premium
$20 Per Month
-
ShiftCare supports the following payment frequencies:
- Annual Subscription
- No, ShiftCare does not offer an API.
-
ShiftCare can be integrated with the following applications:
- QuickBooks Online , Xero , MYOB , Slack , Zoom Meetings , Microsoft Outlook , Microsoft Teams
-
ShiftCare offers support with the following options:
- Email , Phone , Chat , Knowledge Base
-
ShiftCare offers training with the following options:
- Webinar , Documentation
-
ShiftCare supports the following languages:
- English
-
Following are the typical users of the ShiftCare:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
ShiftCare supports the following deployment:
- Cloud Hosted
-
ShiftCare supports the following devices and operating systems:
- Web-Based , Mac
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Product Comparisons
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