Qualityforce

Claim Profile

Explore product information, features, pricing, and buyer feedback.

No approved reviews yet. Be the first to review
Visit Website Write a Review
Decision Snapshot

Qualityforce Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersJapan
✎
Buyer Contribution

Your Qualityforce experience can help other buyers

Used Qualityforce? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Qualityforce Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Qualityforce

Qualityforce is a comprehensive complaint management software that enables businesses to efficiently handle customer complaints, track issues, and improve overall service quality. The platform provides a centralized system where customer complaints are logged, assigned to relevant teams, and tracked until resolution. Qualityforce offers a user-friendly interface that allows customer service agents to quickly categorize and prioritize complaints based on urgency or severity. The software includes automated workflows that ensure timely follow-up and resolution, and its built-in reporting tools allow managers to analyze complaint trends, identify recurring issues, and implement corrective actions. Qualityforce also integrates with CRM systems, enabling businesses to view a customer's entire interaction history, which helps in resolving issues more effectively. With real-time notifications and escalations, businesses can ensure that no complaint goes unnoticed. By improving the response time and resolution process, Qualityforce helps enhance customer satisfaction, reduce churn, and maintain a positive brand reputation.
Company Zuken Presight
Founded NA
Headquarters Japan
Employees NA

Support

Email Phone Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Hospital & Health Care
Category-Based Capabilities

Qualityforce Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Complaint Management Software 26 selected features Open category ↗ ⌄
Routing Multi-Channel Communication Case Management Issue Tracking Activity Dashboard Email Templates Prioritization Customer Service Analytics Forms Management Knowledge Base Management Access Controls/Permissions Feedback Management Chat/Messaging Real Time Notifications Customer Complaint Tracking Self Service Portal Social Media Integration Support Ticket Management Interaction Tracking Survey/Poll Management Email Management Alerts/Escalation Live Chat Collaboration Tools Canned Responses SLA Management
Pricing Information

Qualityforce Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency JPY (¥)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Alternative Products

Top Qualityforce Alternatives

Explore leading products commonly evaluated alongside Qualityforce.

View All Qualityforce Alternatives ↗
Frequently Asked Questions

Qualityforce FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Qualityforce is a comprehensive complaint management software that enables businesses to efficiently handle customer complaints, track issues, and improve overall service quality. The platform provides a centralized system where customer complaints are logged, assigned to relevant teams, and tracked until resolution. Qualityforce offers a user-friendly interface that allows customer service agents to quickly categorize and prioritize complaints based on urgency or severity. The software includes automated workflows that ensure timely follow-up and resolution, and its built-in reporting tools allow managers to analyze complaint trends, identify recurring issues, and implement corrective actions. Qualityforce also integrates with CRM systems, enabling businesses to view a customer's entire interaction history, which helps in resolving issues more effectively. With real-time notifications and escalations, businesses can ensure that no complaint goes unnoticed. By improving the response time and resolution process, Qualityforce helps enhance customer satisfaction, reduce churn, and maintain a positive brand reputation.

  • No, Qualityforce does not offer a free version.

  • Yes, Qualityforce offers a free trial.

  • No, Credit Card details are not required for the Qualityforce trial.

  • No, Qualityforce does not offer an API.

  • Qualityforce offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Qualityforce offers training with the following options:
    • Live Online , Webinar , Documentation

  • Qualityforce supports the following languages:
    • English

  • Following are the typical users of the Qualityforce:
    • Self-Employed , Small-Business , Midsize-Business

  • Qualityforce supports the following deployment:
    • Cloud Hosted

  • Qualityforce supports the following devices and operating systems:
    • Web-Based
Are you an authorized Qualityforce representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help