Onlim

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersAustria
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Product Overview

Onlim Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Onlim

Onlim is a cutting-edge live chat software designed to enhance customer support and engagement for businesses across various industries. This platform enables organizations to connect with customers in real-time, providing instant assistance and answers to inquiries, which can significantly improve customer satisfaction and retention rates. Onlim offers a user-friendly interface that allows agents to manage multiple chat sessions simultaneously, ensuring efficient communication. The software also supports integration with popular CRM systems, allowing for seamless data sharing and customer tracking. Additionally, Onlim provides analytics and reporting features that help businesses monitor chat performance, customer satisfaction levels, and agent efficiency. By leveraging Onlim, organizations can improve their customer service operations, foster strong relationships with clients, and drive higher sales through personalized support.
Company Onlim
Founded 2015
Headquarters Austria
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 19 languages available
Danish Dutch English French German Hindi Indonesian Italian Japanese Korean Norwegian Polish Portuguese Russian Spanish Swedish Turkish Ukrainian Chinese (Simplified)
Industries Served 5 industries available
Advertising & Marketing Education Management Hospital & Health Care Non-profit Organization Management Telecommunications
Category-Based Capabilities

Onlim Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Chatbot Software 17 selected features Open category ↗
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Conversational AI Platform Software 13 selected features Open category ↗
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Pricing Information

Onlim Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency EUR (€)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription
Frequently Asked Questions

Onlim FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Onlim is a cutting-edge live chat software designed to enhance customer support and engagement for businesses across various industries. This platform enables organizations to connect with customers in real-time, providing instant assistance and answers to inquiries, which can significantly improve customer satisfaction and retention rates. Onlim offers a user-friendly interface that allows agents to manage multiple chat sessions simultaneously, ensuring efficient communication. The software also supports integration with popular CRM systems, allowing for seamless data sharing and customer tracking. Additionally, Onlim provides analytics and reporting features that help businesses monitor chat performance, customer satisfaction levels, and agent efficiency. By leveraging Onlim, organizations can improve their customer service operations, foster strong relationships with clients, and drive higher sales through personalized support.

  • No, Onlim does not offer a free version.

  • Yes, Onlim offers a free trial.

  • No, Credit Card details are not required for the Onlim trial.

  • Onlim supports the following payment frequencies:

    • Annual Subscription

  • No, Onlim does not offer an API.

  • Onlim offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Onlim offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Onlim supports the following languages:
    • Danish , German , English , French , Hindi , Indonesian , Italian , Japanese , Korean , Dutch , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Turkish , Ukrainian , Chinese (Simplified)

  • Following are the typical users of the Onlim:
    • Self-Employed , Small-Business , Midsize-Business

  • Onlim supports the following deployment:
    • Cloud Hosted

  • Onlim supports the following devices and operating systems:
    • Web-Based
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