NEW.B.I.E

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NEW.B.I.E Evaluation Snapshot

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User RatingNot rated yet
Starting Price$99 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersAustralia
✎
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Product Overview

NEW.B.I.E Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About NEW.B.I.E

NEW.B.I.E is a sophisticated live chat software solution designed to enhance customer engagement and improve the online support experience. With NEW.B.I.E, businesses can provide real-time assistance to visitors on their website, allowing for faster responses to questions, concerns, or sales inquiries. The software offers a seamless integration with existing websites, enabling businesses to initiate conversations with customers as they browse, or allow customers to reach out proactively for help. NEW.B.I.E supports automated chatbots that can handle basic inquiries, providing immediate responses even when agents are unavailable. When live agents are needed, the software ensures smooth handoffs, with tools to manage multiple chats simultaneously and access previous conversations for context. It also includes analytics features, allowing businesses to track key metrics like response times, customer satisfaction, and conversation outcomes, helping to optimize customer service. By improving communication efficiency and offering 24/7 support, NEW.B.I.E helps businesses increase customer satisfaction, reduce response times, and convert more leads into loyal customers.
Company Newbook
Founded 2010
Headquarters Australia
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Health Internet Real Estate
Category-Based Capabilities

NEW.B.I.E Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

NEW.B.I.E Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency AUD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

NEW.B.I.E FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

NEW.B.I.E is a sophisticated live chat software solution designed to enhance customer engagement and improve the online support experience. With NEW.B.I.E, businesses can provide real-time assistance to visitors on their website, allowing for faster responses to questions, concerns, or sales inquiries. The software offers a seamless integration with existing websites, enabling businesses to initiate conversations with customers as they browse, or allow customers to reach out proactively for help. NEW.B.I.E supports automated chatbots that can handle basic inquiries, providing immediate responses even when agents are unavailable. When live agents are needed, the software ensures smooth handoffs, with tools to manage multiple chats simultaneously and access previous conversations for context. It also includes analytics features, allowing businesses to track key metrics like response times, customer satisfaction, and conversation outcomes, helping to optimize customer service. By improving communication efficiency and offering 24/7 support, NEW.B.I.E helps businesses increase customer satisfaction, reduce response times, and convert more leads into loyal customers.

  • No, NEW.B.I.E does not offer a free version.

  • Yes, NEW.B.I.E offers a free trial.

  • No, Credit Card details are not required for the NEW.B.I.E trial.

  • NEW.B.I.E offers the following pricing plans & packages:

    Basic

    $99 Per Month

  • NEW.B.I.E supports the following payment frequencies:

    • Monthly Subscription

  • No, NEW.B.I.E does not offer an API.

  • NEW.B.I.E offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • NEW.B.I.E offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • NEW.B.I.E supports the following languages:
    • English

  • Following are the typical users of the NEW.B.I.E:
    • Self-Employed , Small-Business , Midsize-Business

  • NEW.B.I.E supports the following deployment:
    • Cloud Hosted

  • NEW.B.I.E supports the following devices and operating systems:
    • Web-Based
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