Marchex

Claim Profile

Explore product information, features, pricing, and buyer feedback.

No approved reviews yet. Be the first to review
Visit Website Write a Review
Decision Snapshot

Marchex Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
Buyer Contribution

Your Marchex experience can help other buyers

Used Marchex? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Marchex Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Marchex

Marchex is a leading SMS marketing software designed to help businesses engage with their customers through targeted and personalized text messaging campaigns. It offers a comprehensive suite of tools that enable businesses to create, manage, and analyze SMS marketing efforts with ease. Marchex’s intuitive platform allows users to design and schedule messages, segment their audience based on various criteria, and automate follow-up texts to enhance customer engagement. The software also includes robust analytics and reporting features, providing insights into campaign performance, customer responses, and ROI. Additionally, Marchex integrates seamlessly with CRM systems and other marketing platforms, ensuring a cohesive and efficient workflow. With its powerful targeting capabilities and user-friendly interface, Marchex empowers businesses to reach their audience effectively, increase customer retention, and drive sales through strategic SMS marketing initiatives.
Company Marchex
Founded 2003
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Advertising & Marketing Real Estate
Category-Based Capabilities

Marchex Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

SMS Marketing Software 31 selected features Open category ↗
Contact Management Interaction Tracking Text-to-Win Mobile Keywords SMS Messaging Message Personalization Campaign Management Customer Segmentation Multi-Campaign Automated Responses Reporting/Analytics Communication Management Scheduled Messaging Polls/Voting Mass Texting MMS Contact Database Chat/Messaging Campaign Planning 2-Way Messaging Live Chat Engagement Tracking Mobile Coupons SMS Marketing Alerts/Notifications Compliance Management Reputation Management Multi-Language QR Codes Reminders Open Rate Tracking
Call Tracking Software 17 selected features Open category ↗
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Pricing Information

Marchex Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency NA
Alternative Products

Top Marchex Alternatives

Explore leading products commonly evaluated alongside Marchex.

View All Marchex Alternatives ↗
Frequently Asked Questions

Marchex FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Marchex is a leading SMS marketing software designed to help businesses engage with their customers through targeted and personalized text messaging campaigns. It offers a comprehensive suite of tools that enable businesses to create, manage, and analyze SMS marketing efforts with ease. Marchex’s intuitive platform allows users to design and schedule messages, segment their audience based on various criteria, and automate follow-up texts to enhance customer engagement. The software also includes robust analytics and reporting features, providing insights into campaign performance, customer responses, and ROI. Additionally, Marchex integrates seamlessly with CRM systems and other marketing platforms, ensuring a cohesive and efficient workflow. With its powerful targeting capabilities and user-friendly interface, Marchex empowers businesses to reach their audience effectively, increase customer retention, and drive sales through strategic SMS marketing initiatives.

  • No, Marchex does not offer a free version.

  • Yes, Marchex offers a free trial.

  • No, Credit Card details are not required for the Marchex trial.

  • No, Marchex does not offer an API.

  • Marchex offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Marchex offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Marchex supports the following languages:
    • English

  • Following are the typical users of the Marchex:
    • Self-Employed , Small-Business , Midsize-Business

  • Marchex supports the following deployment:
    • Cloud Hosted

  • Marchex supports the following devices and operating systems:
    • Web-Based
Are you an authorized Marchex representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help