LogMeIn
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SoftwareWorld Editorial Review
Why SoftwareWorld Chooses LogMeIn
"Remote access and IT support management are the main reasons businesses turn to LogMeIn. Teams that need to connect to devices from different locations find it practical for day-to-day work. It also helps IT staff handle technical issues without being physically present, which saves time across distributed teams. That said, smaller businesses with limited budgets may find the pricing harder to justify if their remote access needs are fairly basic."
Decision Snapshot
LogMeIn Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
Buyer Contribution
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Trust & Transparency
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Structured Product Information
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Clear Sponsored Disclosure
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Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
LogMeIn Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose LogMeIn
Problem it Solves
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Remote Access And Management Of Devices And Applications
Target Users
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Small Business Owners
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IT Professionals
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Remote Workers
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Customer Support Teams
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Educators
Core Use Case
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Access Remote Computers
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Manage IT Support
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Collaborate With Teams
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Secure Data
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Automate Workflows
USP
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Seamless Remote Access And Support For Your Digital World
Pros
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Remote access works reliably across Windows, Mac, and mobile devices
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File transfer between local and remote machines takes seconds
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Multi-monitor support makes managing complex workstations noticeably easier
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Security holds up well with two-factor authentication and encryption
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Central admin console gives IT teams solid visibility across endpoints
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LogMeIn Rescue handles unattended access without requiring end-user involvement
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Pricing gets expensive quickly once you scale beyond a few users
Cons
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Pricing climbs steeply as remote seats and features scale up
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Mobile experience feels noticeably limited compared to the desktop version
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Advanced admin controls buried deep within settings slow team workflows
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Performance dips during high-bandwidth sessions on slower network connections
Editorial Buyer Guidance
Who Is LogMeIn Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Remote Access And Management Of Devices And ApplicationsTarget Users
- Small Business Owners
- IT Professionals
- Remote Workers
- Customer Support Teams
- Educators
Core Use Cases
- Access Remote Computers
- Manage IT Support
- Collaborate With Teams
- Secure Data
- Automate Workflows
Unique Selling Point
Seamless Remote Access And Support For Your Digital World
Strengths and Limitations
LogMeIn Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Remote access works reliably across Windows, Mac, and mobile devices
- File transfer between local and remote machines takes seconds
- Multi-monitor support makes managing complex workstations noticeably easier
- Security holds up well with two-factor authentication and encryption
- Central admin console gives IT teams solid visibility across endpoints
- LogMeIn Rescue handles unattended access without requiring end-user involvement
- Pricing gets expensive quickly once you scale beyond a few users
!
Cons
- Pricing climbs steeply as remote seats and features scale up
- Mobile experience feels noticeably limited compared to the desktop version
- Advanced admin controls buried deep within settings slow team workflows
- Performance dips during high-bandwidth sessions on slower network connections
Sponsored Products
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Category-Based Capabilities
LogMeIn Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Remote Work Software 19 selected features Open category ↗ ⌄
Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management
Artificial Intelligence
Connected Applications
LogMeIn Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Teams
Google Workspace
Dropbox
HubSpot CRM
Zendesk Suite
Salesforce Sales Cloud
Slack
Okta
ServiceNow
Zoom Meetings
Pricing Information
LogMeIn Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Verified User Feedback
Write a LogMeIn Review ↗
LogMeIn Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
David C.
IT Technician
Used to be perfect tool for me
LogMein was great product that did exactly what I needed for years without any unnecessary features. In the beginning, the simple program worked really well for me and met all my expectations. However, when the price suddenly jumped by 300%, it became far too expensive compared to its functionality. Unfortunately, I had no choice but to leave the service despite its initial reliability and ease of use.
Reviewed on July, 2023
Dan H.
Buyer
Outstanding tool with strong performance
LogMeIn impressed me with its ability to handle everything I needed. The features I used worked seamlessly, and logging in remotely was flawless.
Reviewed on July, 2023
Mohan Lal D.
Automation Specialist
Fairly decent experience with Logmein
While I haven’t set it up from scratch, I’ve found it to be one of the easiest tools to use when supporting customers remotely. It’s definitely a must-have if remote computer access is part of your routine. I don’t have any major complaints about the software, and it has served my needs well without any significant drawbacks.
Reviewed on February, 2023
Mohan L.
Automation Specialist
Easy Remote Support
LogMeIn Rescue has been a smooth and easy tool for providing remote support. I haven’t set it up from scratch, but using it to assist customers has been simple and intuitive. Honestly, it’s one of the easiest remote support tools I’ve used.
Reviewed on February, 2023
Kyle V.
IT Support Manager
LogMeIn Is a Must-Have for Remote Support
Setting up LogMeIn was seamless, and their customer support was attentive throughout the process. It integrates perfectly with our helpdesk system, which covers all our needs, so I haven’t found any drawbacks.
Reviewed on December, 2022
Christian C.
manager
Quick Support When Needed
I love how easy it is to get help with this tool. Whenever I’m unsure or stuck, I can hand over access to support and get things sorted quickly. Granting access to fix tricky transactions is a lifesaver. The only minor annoyance is the frequent prompts to connect, but they help keep everything secure.
Reviewed on December, 2022
Henry W.
Manager
Good platform for Remote Access
LogMeIn is a solid remote access platform with an easy-to-use interface and powerful tools like remote desktop control, file transfer, and real-time screen sharing. I appreciate its multi-user support and strong security measures, including encryption and two-factor authentication.
Reviewed on December, 2022
Jose F.
Customer specialist
A Solid Tool, Though Slightly Outdated
Overall, my experience with this tool has been decent. I appreciate how easy it is to use and its friendly interface. However, compared to other apps in the market, it lacks many features, which can make it feel a bit behind the competition.
Reviewed on November, 2022
Jose J.
Customer
Average Experience with LogMein
I appreciated the ease of use and the friendly user interface, which made navigation simple and enjoyable. However, I was disappointed by the limited options available compared to its competitors, which made the app feel somewhat basic and less versatile than I had hoped.
Reviewed on November, 2022
Lance B.
Administrator
Useful platform for my needs
I really appreciate the dashboard that displays all my installed and active devices, making it easy to jump to any device with just a click.
Reviewed on November, 2022
Anonymous Reviewer
IT Professional
Reliable Remote Access
GotoMyPC by LogMeIn has been fantastic for remote access. It’s stable, easy to install and deploy, and doesn’t use many resources, making my work as a systems administrator smooth and hassle-free. The only minor drawback for me is the high price, but the reliability and ease of use make it worth considering.
Reviewed on October, 2022
Anonymous Reviewer
Remote operator
Absolutely spectacular program!
It’s incredibly easy to navigate and maintain making my experience very user-friendly. So far, I haven’t encountered any drawbacks or issues with this software.
Reviewed on October, 2022
James W.
Technical Services Manager
It is an excellent tool
I use this product to connect to all my customers' servers, and it reliably shows me the server details and their last online status. It’s one of the best remote support tools I’ve found—it just works every time.
Reviewed on October, 2022
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Frequently Asked Questions
LogMeIn FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
LogMeIn is a comprehensive remote work software solution that allows businesses to securely connect employees to company systems and resources, regardless of their location. This cloud-based platform offers remote access to desktops, servers, and applications, enabling workers to collaborate, access files, and manage their tasks as if they were working from the office. With LogMeIn’s robust security features, such as two-factor authentication, encryption, and multi-level access control, companies can ensure the protection of sensitive data while supporting flexible work arrangements. The software also offers communication tools, including video conferencing, messaging, and file sharing, making it easy for remote teams to stay connected. Whether your team is working from home, traveling, or operating across multiple locations, LogMeIn provides a seamless experience that ensures productivity and business continuity. Its intuitive interface and scalable infrastructure make it ideal for businesses of all sizes, from small startups to large enterprises.
- No, LogMeIn does not offer a free version.
- Yes, LogMeIn offers a free trial.
- No, Credit Card details are not required for the LogMeIn trial.
- No, LogMeIn does not offer an API.
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LogMeIn can be integrated with the following applications:
- Salesforce Sales Cloud , ServiceNow , Google Workspace , HubSpot CRM , Slack , Zoom Meetings , Zendesk Suite , Okta , Microsoft Teams , Dropbox , ServiceNow , ServiceNow
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LogMeIn supports the following languages:
- English
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Following are the typical users of the LogMeIn:
- Self-Employed , Small-Business , Midsize-Business
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LogMeIn supports the following deployment:
- Cloud Hosted
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LogMeIn supports the following devices and operating systems:
- Web-Based
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