Logicalware
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Logicalware Evaluation Snapshot
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Product Overview
Logicalware Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Logicalware Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
Logicalware Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
£39
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Frequently Asked Questions
Logicalware FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Logicalware is a comprehensive help desk software designed to enhance customer support and improve communication between businesses and their clients. This user-friendly platform provides tools for managing inquiries, tracking tickets, and automating responses, ensuring efficient resolution of customer issues. With features such as customizable workflows, multi-channel support, and robust reporting capabilities, Logicalware enables organizations to deliver high-quality customer service and gain insights into support performance. The software also facilitates collaboration among support teams, promoting knowledge sharing and efficiency. By streamlining help desk operations, Logicalware empowers businesses to enhance customer satisfaction and loyalty.
- Yes, Logicalware offers a free version.
- Yes, Logicalware offers a free trial.
- No, Credit Card details are not required for the Logicalware trial.
-
Logicalware offers the following pricing plans & packages:
Basic
£39 Per Month
-
Logicalware supports the following payment frequencies:
- Monthly Subscription
- No, Logicalware does not offer an API.
-
Logicalware offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
Logicalware offers training with the following options:
- In-person , Live Online , Webinar , Documentation
-
Logicalware supports the following languages:
- English
-
Following are the typical users of the Logicalware:
- Self-Employed , Small-Business , Midsize-Business
-
Logicalware supports the following deployment:
- Cloud Hosted
-
Logicalware supports the following devices and operating systems:
- Web-Based
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