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LiveCaller

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User RatingNot rated yet
Starting Price$13 / feautre
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersGeorgia
✎
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Product Overview

LiveCaller Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About LiveCaller

LiveCaller is a live chat software that enables businesses to engage website visitors in real time, improving customer support and satisfaction. The platform provides tools for managing multiple chat sessions, tracking visitor behavior, and responding quickly to customer inquiries, creating a seamless customer experience. LiveCaller’s analytics offer insights into chat response times, customer satisfaction, and engagement levels, supporting data-driven customer service improvements. Integration with CRM systems and email enables seamless follow-up and record-keeping. Ideal for customer support teams, LiveCaller enhances communication, reduces response times, and supports effective live chat management.
Company LiveCaller
Founded 2019
Headquarters Georgia
Employees 11-50

Support

Email Phone Knowledge Base FAQs/Forum

Training

Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 11 languages available
Afrikaans Arabic Azerbaijani English Georgian Italian Polish Russian Spanish Turkish Vietnamese
Industries Served 4 industries available
Hospital & Health Care Information Services Internet Publishing
Category-Based Capabilities

LiveCaller Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Complaint Management Software 26 selected features Open category ↗ ⌄
Routing Multi-Channel Communication Case Management Issue Tracking Activity Dashboard Email Templates Prioritization Customer Service Analytics Forms Management Knowledge Base Management Access Controls/Permissions Feedback Management Chat/Messaging Real Time Notifications Customer Complaint Tracking Self Service Portal Social Media Integration Support Ticket Management Interaction Tracking Survey/Poll Management Email Management Alerts/Escalation Live Chat Collaboration Tools Canned Responses SLA Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Lead Management Software 28 selected features Open category ↗ ⌄
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management
Contact Center Quality Assurance Software 15 selected features Open category ↗ ⌄
Quality Management Employee Coaching Tools Customer Experience Management Call Recording Reporting/Analytics Process/Workflow Automation Third-Party Integrations Multi-Channel Communication Activity Dashboard KPI Monitoring Multiple Scoring Models Customer Surveys Feedback Management Agent Interface Sentiment Analysis
Conversational Marketing Platform Software 12 selected features Open category ↗ ⌄
Product Recommendations Multi-Channel Communication SMS Messaging Group Messaging Video Chat Human Handover Email Automation Audience Targeting Lead Distribution Chatbot Appointment Scheduling Lead Qualification
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding Collaboration Tools Health Score Account Alerts Account Management Reporting/Analytics Revenue Management Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management NPS of Customers
Predictive Lead Scoring Software 11 selected features Open category ↗ ⌄
AI/Machine Learning Alerts/Notifications Predictive Analytics Lead Distribution Lead Qualification Data Enrichment Demographic/Firmographic Data Customizable Scoring Prioritization Process/Workflow Automation Multiple Scoring Models
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

LiveCaller Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$13 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

LiveCaller FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

LiveCaller is a live chat software that enables businesses to engage website visitors in real time, improving customer support and satisfaction. The platform provides tools for managing multiple chat sessions, tracking visitor behavior, and responding quickly to customer inquiries, creating a seamless customer experience. LiveCaller’s analytics offer insights into chat response times, customer satisfaction, and engagement levels, supporting data-driven customer service improvements. Integration with CRM systems and email enables seamless follow-up and record-keeping. Ideal for customer support teams, LiveCaller enhances communication, reduces response times, and supports effective live chat management.

  • No, LiveCaller does not offer a free version.

  • Yes, LiveCaller offers a free trial.

  • No, Credit Card details are not required for the LiveCaller trial.

  • LiveCaller offers the following pricing plans & packages:

    Basic

    $13 Per Feature

  • LiveCaller supports the following payment frequencies:

    • Monthly Subscription

  • No, LiveCaller does not offer an API.

  • LiveCaller offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • LiveCaller offers training with the following options:
    • Live Online , Documentation , Videos

  • LiveCaller supports the following languages:
    • Afrikaans , Arabic , Azerbaijani , English , Georgian , Italian , Polish , Russian , Spanish , Turkish , Vietnamese , Chinese-simplified

  • Following are the typical users of the LiveCaller:
    • Self-Employed , Small-Business , Midsize-Business

  • LiveCaller supports the following deployment:
    • Cloud Hosted

  • LiveCaller supports the following devices and operating systems:
    • Web-Based
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