iTouchVision Service Desk
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iTouchVision Service Desk Evaluation Snapshot
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Product Overview
iTouchVision Service Desk Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
iTouchVision Service Desk Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database
Real-Time Updates
Job Management
Work Order Management
Billing & Invoicing
Self Service Portal
GPS
Routing
Real-Time Data
Quotes/Estimates
Mobile Access
Accounting Integration
Calendar Management
Technician Management
Inventory Control
Contract/License Management
Service History
Pricing Information
iTouchVision Service Desk Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Frequently Asked Questions
iTouchVision Service Desk FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
iTouchVision Service Desk is an IT service management (ITSM) software that helps organizations manage IT support tickets, track incidents, and ensure service quality. The platform provides tools for logging service requests, automating workflows, and managing SLAs, supporting a structured approach to IT support. iTouchVision’s analytics offer insights into ticket resolution times, customer satisfaction, and service desk performance, allowing IT teams to optimize their support processes. Integration with asset management and CRM tools ensures cohesive service tracking. Ideal for IT departments, help desks, and support centers, iTouchVision Service Desk enhances support efficiency, improves service quality, and supports organized IT management.
- Yes, iTouchVision Service Desk offers a free version.
- Yes, iTouchVision Service Desk offers a free trial.
- No, Credit Card details are not required for the iTouchVision Service Desk trial.
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iTouchVision Service Desk supports the following payment frequencies:
- Monthly Subscription
- No, iTouchVision Service Desk does not offer an API.
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iTouchVision Service Desk offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum
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iTouchVision Service Desk supports the following languages:
- English
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Following are the typical users of the iTouchVision Service Desk:
- Self-Employed , Small-Business , Midsize-Business
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iTouchVision Service Desk supports the following deployment:
- Cloud Hosted
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iTouchVision Service Desk supports the following devices and operating systems:
- Web-Based
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