ICTBroadcast

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Open Source VoIP & ICT Software Solutions

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ICTBroadcast Evaluation Snapshot

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User RatingNot rated yet
Starting Price$0 / one time
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersPakistan
✎
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Product Overview

ICTBroadcast Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ICTBroadcast

ICTBroadcast is a versatile call center software designed to enhance communication management and improve operational efficiency for organizations with inbound and outbound calling needs. This powerful platform offers tools for automated dialing, call routing, and real-time monitoring, enabling businesses to optimize their call center operations effectively. With its user-friendly interface, agents can easily manage calls, access customer information, and log interactions, ensuring high levels of service and satisfaction. ICTBroadcast features advanced reporting and analytics capabilities that provide insights into call performance, agent productivity, and customer engagement, helping organizations identify areas for improvement. The software also supports integration with existing CRM systems, enabling seamless data sharing and enhancing customer interactions. By streamlining call center operations and improving communication management, ICTBroadcast empowers organizations to drive customer satisfaction, increase efficiency, and achieve better business outcomes.
Company ICT Innovations
Founded 2006
Headquarters Pakistan
Employees 11-50

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 5 languages available
English French German Italian Spanish
Industries Served 3 industries available
Computer Networking Computer Software Telecommunications
Category-Based Capabilities

ICTBroadcast Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Inside Sales Software 23 selected features Open category ↗ ⌄
Lead Capture Email Management Call Monitoring Automatic Call Distribution Lead Qualification Lead Management Task Management Performance Management Data Management Contact Management Meeting Management Call Recording Lead Distribution CRM Interaction Tracking Auto-Dialer Calendar Management Chat/Messaging Reminders Call List Management Multi-Channel Communication Deal Management Sales Pipeline Management
Auto Dialer Software 17 selected features Open category ↗ ⌄
Progressive Dialer Power Dialer Computer Telephony Integration Preview Dialer IVR/Voice Recognition Automatic Call Distribution Campaign Management Call Scripting Call Routing Voice Mail Call Recording Call Transfer Caller ID Predictive Dialer Call Center Management Reporting/Analytics Call Monitoring
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Predictive Dialer Software 20 selected features Open category ↗ ⌄
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Telemarketing Software 17 selected features Open category ↗ ⌄
Call Monitoring Multi-Channel Communication Call Logging Campaign Management Caller ID CRM Callback Scheduling Outbound Call Center Predictive Dialer IVR/Voice Recognition Inbound Call Center Computer Telephony Integration Call Scripting Call Recording Call Center Management Lead Distribution Automatic Call Distribution
Pricing Information

ICTBroadcast Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency One-Time Payment
Basic
$0 One-time

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

ICTBroadcast FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ICTBroadcast is a versatile call center software designed to enhance communication management and improve operational efficiency for organizations with inbound and outbound calling needs. This powerful platform offers tools for automated dialing, call routing, and real-time monitoring, enabling businesses to optimize their call center operations effectively. With its user-friendly interface, agents can easily manage calls, access customer information, and log interactions, ensuring high levels of service and satisfaction. ICTBroadcast features advanced reporting and analytics capabilities that provide insights into call performance, agent productivity, and customer engagement, helping organizations identify areas for improvement. The software also supports integration with existing CRM systems, enabling seamless data sharing and enhancing customer interactions. By streamlining call center operations and improving communication management, ICTBroadcast empowers organizations to drive customer satisfaction, increase efficiency, and achieve better business outcomes.

  • Yes, ICTBroadcast offers a free version.

  • Yes, ICTBroadcast offers a free trial.

  • No, Credit Card details are not required for the ICTBroadcast trial.

  • ICTBroadcast offers the following pricing plans & packages:

    Basic

    $0 One-time

  • ICTBroadcast supports the following payment frequencies:

    • One-Time Payment

  • No, ICTBroadcast does not offer an API.

  • ICTBroadcast offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • ICTBroadcast offers training with the following options:
    • Live Online , Documentation , Videos

  • ICTBroadcast supports the following languages:
    • English , French , German , Italian , Spanish

  • Following are the typical users of the ICTBroadcast:
    • Self-Employed , Small-Business , Midsize-Business

  • ICTBroadcast supports the following deployment:
    • Cloud Hosted , On-Premise

  • ICTBroadcast supports the following devices and operating systems:
    • Web-Based , Linux
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