GroupLink ITSM
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Product Overview
GroupLink ITSM Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
GroupLink ITSM Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
Pricing Information
GroupLink ITSM Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Frequently Asked Questions
GroupLink ITSM FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
GroupLink ITSM is an IT service management (ITSM) software that helps businesses streamline their IT support operations. The platform offers a wide range of tools for managing incidents, service requests, changes, and problems in an IT environment. GroupLink ITSM provides an intuitive user interface that enables support teams to resolve issues quickly and efficiently. The software’s automated workflows and reporting features ensure that service requests are tracked, escalated, and resolved in a timely manner. With its customizable service catalogs, knowledge base, and self-service portal, GroupLink ITSM helps businesses deliver high-quality IT support, reduce downtime, and improve customer satisfaction.
- No, GroupLink ITSM does not offer a free version.
- Yes, GroupLink ITSM offers a free trial.
- No, Credit Card details are not required for the GroupLink ITSM trial.
- No, GroupLink ITSM does not offer an API.
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GroupLink ITSM offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum
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GroupLink ITSM offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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GroupLink ITSM supports the following languages:
- English
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Following are the typical users of the GroupLink ITSM:
- Self-Employed , Small-Business , Midsize-Business
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GroupLink ITSM supports the following deployment:
- Cloud Hosted , On-Premise
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GroupLink ITSM supports the following devices and operating systems:
- Web-Based , Windows , Linux
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