Extole

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Extole

"Businesses that rely on word-of-mouth growth tend to find Extole a practical fit for running referral marketing programs at scale. It helps marketing teams set up, track, and manage customer referral campaigns without heavy manual effort. The platform suits brands that want to turn existing customers into a steady source of new ones. That said, smaller businesses or early-stage startups with limited marketing budgets may find the platform more than they currently need."
Decision Snapshot

Extole Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$3000 / user
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Extole Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Extole

Extole is a powerful referral software designed to help businesses leverage word-of-mouth marketing by creating and managing customer referral programs. The platform enables businesses to engage their existing customers by offering incentives for referring new customers. Extole’s user-friendly interface allows businesses to design customized referral programs, set up reward structures, and track referral activity in real time. The software also integrates with CRM systems, allowing businesses to automate referral tracking and manage customer relationships effectively. Extole’s advanced analytics tools provide insights into referral performance, helping businesses optimize their programs and increase customer acquisition. Whether you're in eCommerce, SaaS, or retail, Extole helps businesses grow through referral marketing and reward loyal customers for their advocacy.
Company Extole
Founded 2009
Headquarters United States
Employees NA

Support

Email Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Automotive Financial Services Internet Online Media

Why Choose Extole

Problem it Solves

  • Problem it Solves Enhances Customer Engagement And Loyalty Through Referral Marketing Solutions

Target Users

  • Target Users Brand Marketers
  • Target Users Customer Loyalty Managers
  • Target Users E-commerce Directors
  • Target Users Digital Marketing Strategists
  • Target Users Customer Experience Professionals

Core Use Case

  • Core Use Case Drive Customer Referrals
  • Core Use Case Enhance Brand Advocacy
  • Core Use Case Boost Customer Engagement
  • Core Use Case Increase Conversion Rates
  • Core Use Case Amplify Word-of-mouth Marketing

USP

  • USP Empower Your Brand With Authentic Customer Advocacy

Pros

  • Pros Referral program setup takes under a day for most teams
  • Pros Built-in A/B testing helps brands optimize campaigns without guesswork
  • Pros Deep analytics surface which advocates actually drive revenue
  • Pros Connects cleanly with Salesforce, Braze, and other existing stacks
  • Pros White-label options keep the referral experience fully on-brand
  • Pros Enterprise clients get dedicated support rather than generic ticketing

Cons

  • Cons Referral program setup demands significant technical resources and developer involvement
  • Cons Advanced analytics and reporting locked behind higher-tier plan access
  • Cons Dashboard customization feels rigid when managing multiple brand campaigns simultaneously
  • Cons Smaller teams may find the pricing structure difficult to justify
Editorial Buyer Guidance

Who Is Extole Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Enhances Customer Engagement And Loyalty Through Referral Marketing Solutions

Target Users

  • Brand Marketers
  • Customer Loyalty Managers
  • E-commerce Directors
  • Digital Marketing Strategists
  • Customer Experience Professionals

Core Use Cases

  • Drive Customer Referrals
  • Enhance Brand Advocacy
  • Boost Customer Engagement
  • Increase Conversion Rates
  • Amplify Word-of-mouth Marketing

Unique Selling Point

Empower Your Brand With Authentic Customer Advocacy

Strengths and Limitations

Extole Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Referral program setup takes under a day for most teams
  • Built-in A/B testing helps brands optimize campaigns without guesswork
  • Deep analytics surface which advocates actually drive revenue
  • Connects cleanly with Salesforce, Braze, and other existing stacks
  • White-label options keep the referral experience fully on-brand
  • Enterprise clients get dedicated support rather than generic ticketing
!

Cons

  • Referral program setup demands significant technical resources and developer involvement
  • Advanced analytics and reporting locked behind higher-tier plan access
  • Dashboard customization feels rigid when managing multiple brand campaigns simultaneously
  • Smaller teams may find the pricing structure difficult to justify
Category-Based Capabilities

Extole Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Advocacy Software 9 selected features Open category ↗ ⌄
Social Engagement Advocate Management Community Management Gamification Reporting/Analytics Campaign Management Communication Management Referral Tracking Rewards Program
Referral Software 18 selected features Open category ↗ ⌄
Lead Engagement Employee Referral Management Conversion Tracking Performance Metrics Multi-Channel Marketing For Employee Referrals Third-Party Integrations Commission Management Reporting & Statistics Lead Capture Campaign Management Loyalty Program For Customer Referrals Referral Templates Email Marketing Promotions Management Customer Segmentation Incentive Management
Connected Applications

Extole Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Extole Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$3000 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Extole Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

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4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Ricardo N.
Ricardo N. CEO

Seamless Integration for Our Referral Program

The setup process was extremely easy, and the team was highly responsive throughout. We were able to build a custom API integration with minimal effort, which made implementation smooth. The only downside is the lack of a fully separate staging environment, which would be helpful for testing changes more safely.

Reviewed on December, 2023
Marc M.
Marc M. Digital Design Director

A Truly Excellent Product

Extole offers straightforward integration with developer-friendly options and flexible customization. Their technical support is excellent, and so far I have not encountered any real drawbacks. The platform fills a real need for referral programs, and the team behind it is knowledgeable, professional, and easy to work with. Even with a complex website setup, they communicated clearly and helped us find the right solution. Overall, it is a strong and reliable referral platform.

Reviewed on February, 2023
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Frequently Asked Questions

Extole FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Extole is a powerful referral software designed to help businesses leverage word-of-mouth marketing by creating and managing customer referral programs. The platform enables businesses to engage their existing customers by offering incentives for referring new customers. Extole’s user-friendly interface allows businesses to design customized referral programs, set up reward structures, and track referral activity in real time. The software also integrates with CRM systems, allowing businesses to automate referral tracking and manage customer relationships effectively. Extole’s advanced analytics tools provide insights into referral performance, helping businesses optimize their programs and increase customer acquisition. Whether you're in eCommerce, SaaS, or retail, Extole helps businesses grow through referral marketing and reward loyal customers for their advocacy.

  • No, Extole does not offer a free version.

  • Yes, Extole offers a free trial.

  • No, Credit Card details are not required for the Extole trial.

  • Extole offers the following pricing plans & packages:

    Basic

    $3000 Per User

  • Extole supports the following payment frequencies:

    • Monthly Subscription

  • No, Extole does not offer an API.

  • Extole can be integrated with the following applications:

    • Salesforce Sales Cloud , HubSpot CRM , Slack , Shopify , Zendesk Suite , Zapier , Google Analytics , Oracle Eloqua Marketing Automation , Segment

  • Extole offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Extole offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Extole supports the following languages:
    • English

  • Following are the typical users of the Extole:
    • Self-Employed , Small-Business , Midsize-Business

  • Extole supports the following deployment:
    • Cloud Hosted

  • Extole supports the following devices and operating systems:
    • Web-Based
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